Above and Beyond
Making it Happen!
When we arrive in town for Storm there are times when the neighborhoods aren't accessible due to water in outlying areas that prevent us from getting to them. That doesn't stop our diligent crew members from doing all they can to make it work.
In this photo one of our production crew members was dead set on taking care of our customer as soon as possible. It meant parking over a mile away and dragging equipment in a piece at a time to make sure work was started.
SERVPRO of Christian, Todd, Logan and Simpson Counties is proud of our hard working men and women that go above and beyond the call of duty when disaster strikes.
We always find a way to make it happen!
This home in Bowling Green, Kentucky was damaged when the wiring caught fire. Luckily nobody was injured, but the homeowners lost most of their contents as well as sustaining significant structural damage before it was extinguished.
As soon as the scene was released, our SERVPRO of Warren, Christian, Todd, Logan and Simpson Counties crew was on the scene to help begin the clean up process. We helped to document all of the unsalvageable contents as well as packing up anything that could be cleaned and stored until the home is repaired and ready to be moved back in to.
It is a very sad experience for anyone to have to go through, but our goal is to make it as easy and worry free as possible so that the customer can concentrate on other things.
When in crisis we are always here to help!
Lightening causes house fire
This home sustained severe damage when lightening hit the roof and caught it on fire. The Fire Department had to put it out with water which caused even more damage. SERVPRO of Warren, Christian, Tood, Logan and Simpson Counties was on the scene within an hour of receiving the call. There was a lot of structural damage as well as the contents being damaged and destroyed. Our crew spent hours sifting through the items with the customer to pack up what was salvageable and bring it back to our office to be cleaned and stored until repairs are complete. The homeowner will have to move out until all the work can be done, however, they feel safe in the knowledge that we are going to make things "Like it never even happened."
Leak in Apartment Complex
There were 2 apartments affected when a water line burst in the bathroom of one apartment. The tenants contents were saturated and had to be moved in order to begin the drying process. While part of the crew met with the manager and got paperwork signed and explained the process to everyone involved, the rest of the team set to work. We had to pack up contents, move furniture and extract water. We were then able to set the drying equipment to begin getting things back to normal. Luckily our SERVPRO of Warren, Christian, Todd, Logan and Simpson Counties team was on site in time to keep the damage from spreading any further. After 4 days of drying equipment running and then spraying antimicrobial spray we were able to get things back "Like it never even happened."
Moldy Baby Nursery
The wall in this Warren County bedroom had mold growth beneath the Wallpaper. The homeowner was remodeling the room for their newest family member when they found the nasty invader lurking on the wall. SERVPRO of Warren, Christian, Todd, Logan and Simpson Counties was on the scene as soon as possible to get started on the task at hand. We were able to finish stripping the paper off the wall, sand the wall down to remove the mold and then seal it with an antimicrobial paint in order to prevent future mold growth. We were then able to help them get the room turned into a beautiful paradise for their new baby boy!! We turned a troubling situation into a very happy ending and left another SERVPRO customer feeling "Like it never even happened."
Moldy Lake Home
The walls and floor in this Lake Home are covered in mold due to high humidity. The home has been sitting empty for several months and the temperature wasn't controlled, therefore, mold has begun to take over. If let unchecked it only takes 72 hours for mold to begin to grow and it will quickly take over. SERVPRO of Warren, Christian, Todd, Logan and Simpson Counties was able to clean up, sand and seal the walls in order to rid the homeowners of this nasty fungus! Of course there were cabinets and some flooring that had to be pulled out and replaced, but the foundation was still good and the home was able to be put back "Like it never even happened."
This family will be able to make future memories in their Lake home thanks to team SERVPRO.
This home was damaged when a roof leaked due to a massive rain storm. Most of the rooms were affected and extensive drying had to be done. Our SERVPRO of Warren, Christian, Todd, Logan and Simpson Counties crew was able to pull back the carpet, remove the pad and then set equipment to dry the carpet and sub floor at the same time.
The owners were happy to know that we had taken care of this type of situation before and that their personal belongings were in good hands. We were able to get the home dry in a few days and then put in new padding and relay the carpet. Once all that was done we cleaned all the carpet and made sure the home was back to its original condition "Like it never even happened."
When our office was contacted after hours due to a busted pipe we were on our way within the hour. A plumber was on the way to stop the leak and the local Insurance Agent recommended that she call SERVPRO of Warren, Christian, Todd, Logan and Simpson Counties to take care of drying up the mess. We were able to get water extracted, tear out carpet and pad, detach the baseboards and get equipment set up in order to begin drying up all the water.
Our Office works closely with local agents and adjusters to assure that homeowners are taken care of as soon as possible so that their lives are as minimally impacted as possible.
This homeowner was very pleased at how quickly we responded and had them back to normal.
A leaking pipe under the bathroom sink caused significant damage to this home. The hardwood was saturated in 2 rooms and had to be removed and the water also leaked down in to the crawlspace and insulation had to be removed in half of that area. Our SERVPRO of Christian, Todd, Logan and Simpson Counties team of trained technicians were able to extract the water and get the hardwood, carpet and trim pulled right away so that equipment could be set to prevent any further damage. Several Air Movers and Dehumidifiers had to run for a few days in order to get everything dried to industry standards. We were done with the dry out in 4 days and the customer was able to contact their contractor to begin putting everything back in place.
Flooded Locker Room
The locker room and front office in this local business was flooded when a rain storm came through town. There was about an inch of standing water to be extracted from the floor when our SERVPRO arrived on site. Our crew was able to get the water extracted and equipment set within an hour of the call. Luckily there were not many contents affected and the regular work day didn't have to be disrupted. The manager was so happy to have us get everything under control so quickly and not have to stop the work flow. We left the equipment for a few days and then we were able to mop up any left over residue and get the business back "Like it never even happened."