Recent Posts

When you're away the cat will play...with the faucets!

6/29/2018 (Permalink)

Water Damage When you're away the cat will play...with the faucets! SERVPRO of Christian, Todd, Logan and Simpson County is always ready when the unexpected happens.

The family pet caused this sink to overflow in Simpson County, KY while they were away on vacation. Luckily a family friend was checking on the house and pet and caught this before it caused too much damage. We aren't sure exactly how long the water was running, but the flooring was saturated below the tiles and the ceiling and wall below was buckling and had to be removed as well.

Our highly trained crew was able to get on the scene within an hour of the call to extract water and set drying equipment to begin the process. After a few days of drying and cleaning and pulling drywall the house was ready for repairs and the customer came home to a solution instead of a flooded mess.

3 Steps To Take Before Restoring Your Basement After a Flood

6/22/2018 (Permalink)

Water Damage 3 Steps To Take Before Restoring Your Basement After a Flood Dealing with flooding in a basement can be a long process because drying the area out may take several weeks.

Flooding water in a basement is often more difficult to clean than any other type of flood. That is because water levels can continue to rise to dangerous heights, as there is no door to open to let the water rush out. Additionally, the higher the liquid rises, the more the potential for hazards grows, including sewage, electric shock, and foundation damage.

Step 1 – Water Removal

Contact a professional water remediation service and request assistance to pump the water out as quickly as possible. Using a submersible pump or sump pump, the specialists can easily remove the water. This task is often more trouble than it may seem because the overflow can contain contaminates:

• Chemicals
• Bacteria
• Sewage
• Mold

Additional problems can arise if the basement flood water is a result of heavy rain, because the water-filled soil outside your home may be exerting pressure on the basement walls. Special care should be taken to remove the water to prevent the walls from cracking. If the flooding water comes from a broken pipe, the water service team can also perform pipe repair and check surrounding pipes for weaknesses.

Step 2 – Area Cleanup

Dirt and debris often come with flood waters. Large deposits of silt and mud may collect in the basement that must be manually removed. As with any flood debris, there may be health risks such as dangerous mold associated with the cleanup effort. It is best left to the trained professionals.

Step 3 – Sanitizing Everything

Before rebuilding begins, the area requires sanitizing. Disinfecting can prevent mold and mildew from growing on the basement walls, as completely drying out cement, brick, and wood may take weeks or months. Sanitizing can also kill bacteria that may be left behind from the cleanup.

Dealing with flooding in a basement can be a long process because drying the area out may take several weeks. However, once restoration and rebuilding begin, you can rest assured that by following these three simple steps, your home in Hopkinsville, KY, can be mold and bacteria-free. For more information, visit

3 Times To Perform Maintenance on Your Business’s Fire Sprinkler System

6/19/2018 (Permalink)

Commercial 3 Times To Perform Maintenance on Your Business’s Fire Sprinkler System Protecting your Hopkinsville, KY, commercial property from fires and flooding means investing in proper planning.

Protecting your Hopkinsville, KY, commercial building from damage is probably important to you, especially if you are a small business owner who cannot afford the financial impact a fire or flood might cause. There are several actions you can take to reduce the risk of these incidents, such as maintaining your building’s fire sprinkler system. Weekly, monthly and yearly sprinkler maintenance can prevent malfunctions that may cause serious water damage or fail to put out a fire.

1. Weekly

You can keep your building’s sprinkler system operating efficiently by checking each room at the start of the week. Ensure that boxes and other stored items are not stocked too high, as this can affect the sprinkler’s reach and may prevent it from putting out a fire. If you find yourself short on storage space, you may want to consider renting space in a nearby warehouse.

2. Monthly

At the start of each month, have your maintenance people clean the heads of your building’s fire sprinklers. This can be especially important if you own a restaurant or manufacturing business, where grease and grime can clog the heads and prevent the system from working as it should. Call in a fire damage and cleanup service for deep cleaning and for advice about how to keep your sprinklers functional.

3. Yearly

Having your building’s water lines inspected annually by a qualified plumber can prevent line breakage and other issues that may cause your sprinkler system to malfunction and cause flooding. An inspection may uncover problems such as leaks, weak water lines and old plumbing that causes poor water pressure. This kind of yearly sprinkler maintenance can prevent system failure that could be disastrous in case of a fire.

Protecting your Hopkinsville, KY, commercial property from fires and flooding means investing in proper planning. Performing fire sprinkler maintenance each week, month and year can reduce the risk of severe damage to your business. For more information, visit

Best Ways To Clean Your Materials After a Flood

6/13/2018 (Permalink)

Storm Damage Best Ways To Clean Your Materials After a Flood It may be possible to not only salvage your content but to restore it to its pre-damage state.

If a flood damages your company’s building and the important contents inside, you need to act quickly to ensure you can salvage the materials. Fortunately, qualified restoration companies are experts in content cleaning. Don’t try to handle this effort on your own. The specialists in Hopkinsville, KY, have proven, thorough methods for doing the job right.

Restore Your Precious Content

No one wants to deal with the terrible effects of water damage, but with the right help, you won’t have to worry about replacing your materials or losing irreplaceable items; the experts can restore them when it’s possible. Keep in mind that you may have to throw out porous materials; however, you may be able to salvage non-porous items. Here are some ways they’ll make it happen:

• Dry cleaning
• Wet cleaning
• Foam cleaning
• Immersion cleaning

Dry Cleaning

One of the first things the restoration professionals will consider is dry cleaning the materials. Whether black water or other types of flood water damage your items in the office, this is an important step to cleaning up light residues.

Wet Cleaning

It may seem counter-intuitive to use wet cleaning to help with content cleaning after water damage. However, this is effective if heavy residues are covering any of your equipment or supplies. Flooding can leave behind an assortment of materials such as dirt or sludge. Wet cleaning can get rid of these unwanted invaders.

Foam Cleaning

This type of cleaning is perfect for furniture and other items that have upholstery. Regular cleaning could change the color of the upholstery or may even shrink the item, but foam cleaning will protect the integrity.

Immersion Cleaning

When you need heavy cleaning for the worst damage, the specialists will use this strategy. This involves cleaning agents in water where the content is dipped.

It may be possible to not only salvage your content but to restore it to its pre-damage state. Content cleaning is an essential part of any flood cleanup and restoration effort. Make sure you call a skilled team of professionals to help. For more information, visit

Looking Back at Hurricane Matthew

5/31/2018 (Permalink)

Storm Damage Looking Back at Hurricane Matthew Mold Damage in Home after Flooding

This photo is from late October  to early November 2016, in Lumberton, North Carolina. This was a storm event for Hurricane Matthew. There were about 6 franchises chosen to participate in the clean up for the Housing Authority. These were townhouses that we removed all contents, made 8ft flood cuts on the bottom floor, cleaned to SERVPRO standards and dried for 3-5 days. We were gone for approximately 3 weeks working 12 hour days.

While on storm events we just perform emergency services and leave it ready for a local contractor to do the repairs. This is a very humbling experience for all involved and shows the dedication of all SERVPRO employees to spend that much time away from their families in order to help those in need.

How To Use a Fire Extinguisher

5/19/2018 (Permalink)

Fire Damage How To Use a Fire Extinguisher Using a fire extinguisher to put out commercial fires.

How To Use a Fire Extinguisher.

A fire extinguisher is a helpful safety tool for suppressing small to medium-sized fires and limiting fire damage. As soon as a fire starts, get the extinguisher and identify a safe evacuation path. You should check to make sure that the extinguisher you have on hand contains a suitable substance for the type of fire you are trying to suppress. It is also a good idea to sound the fire alarm in a commercial property and contact the fire department before attempting to suppress a fire.

Whether you have never used a extinguisher or it has been a long time since you experienced a fire emergency, here are four simple steps you can follow.

1. Pull the pin. Pulling the pin on a extinguisher will break the tamper seal.
2. Aim the fire extinguisher nozzle, hose, or horn. Point the dispenser at the base of the fire. Avoid making contact with the discharge horn on a CO2 extinguisher, as it may become very cold.
3. Squeeze the handle. Squeeze the handle to dispense the substance within the extinguisher in the direction of the fire.
4. Spray from side to side. Move the spray horizontally across the base of the fire until it appears to be out. Keep in mind that a fire may seem to be out and then reignite.

Keep watching the affected area to make sure the fire does not restart or have firefighters inspect the area to make sure it is out. Once you use a fire extinguisher you will need to either refill or replace the extinguisher, depending on whether the design is reusable or disposable. Reusable extinguishers cost more up front but less to refill than buying a new disposable extinguisher. If your commercial property in Hopkinsville, KY sustains fire damage from a kitchen fire or electrical fire, you should contact a commercial restoration company.

For more information, please visit us at

Help! Mold Keeps Growing in My Home

5/12/2018 (Permalink)

Mold seems to be everywhere, and often it is because fungus has been around for millions of years. Learning to adapt as it evolved, mold became adept at attaching itself to almost anything organic. The only other thing required for the fungus to grow and reproduce is moisture. Sending out seeds that are almost invisible, the tiny pods float through around through the air until they land upon an organic item. This can include the inside of your house in Hopkinsville, KY, where they can quickly spread mold damage around your home.

Controlling Mold

Within your home you can begin to control mold by taking the following steps:

• Ventilate the bathrooms, laundry areas, and kitchen.
• Control humidity levels within your home.
• Fix leaks as soon as you find them.
• Investigate signs of water damage on ceilings or walls.
• Remove damp towels and rugs with mildew growth from bathrooms.
• Clean moisture from skylight walls or ventilate often.

Acting before the mold materializes is often not enough to keep it from growing. Therefore, when mold damage appears, cleaning the fungus and eliminating the reason the mold originally grew can often fix the problem. Scrubbing hard surfaces with cleaners may sound like a good idea, but the mold may be in a reproductive stage. Touching the bulbous spore heads can spread the seeds into the air, letting them blow throughout the room or building. Contacting a mold remediation expert to assess the situation may save you time, money, and additional mold growth.

Preventing Mold

Mold needs moisture to grow, so one of the first steps you can take in mold prevention is lowering your humidity levels to 50 percent or less. Dehumidifiers and air conditioners can often keep levels within this spectrum, but as seasons change, so can the need to check humidity levels within your home.

Mold damage can be a common problem in areas with high humidity. Remove the humidity, and you can prevent the fungus growth. You may not be able to control mold within your home completely, but you can arrest its development.

For more information, please visit us at

Is My Furnace Working Properly?

5/7/2018 (Permalink)

Spring can be an unpredictable season in Hopkinsville, KY, and it is the perfect time to think about a critical part of your home: the furnace. Prevention is a key step to avoid fire damage and fire cleaning. Here are a few simple steps maintaining your furnace and keeping your house safe, warm, and comfortable.

Turn Your Power Off

Before attempting any maintenance, it is always a good idea to turn the power off. The easiest way to do this is to trip the main fuse at your circuit breaker. If you know the correct breaker for the furnace, you can trip that breaker in particular. If the fuse has blown or the breaker was already switched, you should immediately call a professional and do not perform any other maintenance steps.

Check the Filter

Furnace filters are often used far longer than is recommended. This causes a buildup of dust, which can cause your furnace to work extra and can escalate to more difficult repairs. Filters usually last up to 90 days, but always check your furnace manual and the filter itself before installing. This is the easiest step to avoid needing fire cleaning services in the future.

Inspect the Thermostat

There could be an issue with the thermostat in your home or the furnace’s own thermostat. Check both, and adjust the thermostat up 5 degrees to be sure it is working properly. When you turn the power back on, the furnace should start working.

Notice Any Gas Odors

If your furnace smells of gas, immediately call a professional. Gas leaks are difficult to find and greatly increase the risk of fire damage.

Without proper care, a furnace can cause fire in your home. If you already have damage due to fire or smoke in your home, there are professionals who can assist you in fire cleaning and smoke cleaning. Although furnace maintenance may be the last thing on your mind as the weather gets warmer and the days get longer, it will bring you peace of mind this fall.

For more information, please visit us at

Hidden Mold: 5 Places To Find It in Commercial Buildings

4/18/2018 (Permalink)

Like a machete-wielding madman in a scary movie, you know building mold is there, but you just don’t know where it’s hiding. Mold growth is real, and gone unchecked, it can cause problems. Although mold can thrive in any damp atmosphere, it often hides in places you’d never think of and is probably lurking in many commercial buildings in Franklin, KY.

1. Carpet

Carpet in buildings takes a beating and rarely gets the TLC home carpets receive. When the dirt makes its way to the underlying pad and subfloor, high humidity and spills can spark mold growth you’ll never see unless the carpet is removed. Areas close to sinks are often more susceptible to water damage and the formation of hidden mold.

2. Paper

You’d think mold on paper would be easy to spot, but not if it’s inside a box or file cabinet. Business records are frequently stored in these containers and stowed away in closets or basements. Even if the containers are sturdy and well sealed, high humidity can seep in and cause mold. If the boxes are victims of flooding or leaks, the chance for mold increases.

3. Ductwork

During cool weather, the air is damp, and when it hits the air ducts, it can promote mold development. If the ducts have even the most minute cracks, there’s a good chance that moisture will leach into the duct linings, where more mold grows. Faulty insulation can also cause mold to grow on the outside of the duct pipes.

4. HVAC Drain Pans

As long as an HVAC system is working properly, it normally doesn’t get much attention. There’s a pan under the cooling coils that catches the condensation of the system. If the drainage system malfunctions or the drains become blocked, that moisture can soak ductwork, and hidden mold may start to grow on and around the pipes and in the drain pan.

5. Ceiling Tiles

Ever notice those unsightly stains around the heating and air conditioning vents in acoustic ceilings? They develop when moisture and water are sucked up by the porous ceiling tiles, and dirt accumulates in the dampness, causing discoloration. Mold is often hiding on the other side of that acoustical material.

If you believe mold growth is skulking in a commercial building in Franklin, KY,
contact a professional mold remediation company. It can help you make a plan to address the problem.

For more information, please visit us at

3 Ways To Prevent Accidental Fire Sprinkler Activation

4/11/2018 (Permalink)

Fire sprinklers are lifesavers, but only when they're functioning properly. When they go off accidentally, sprinklers can cause hundreds—sometimes even thousands—of dollars in commercial property damage. Fortunately, proper sprinkler maintenance can prevent most accidental activations in Franklin, KY. Here's how to help ensure your systems only activate when you need them to.

1. Avoid High Temperatures

Contrary to popular belief, sprinklers typically activate when they're exposed to high temperatures, not when they're exposed to smoke. Therefore, it can be important to keep heat sources away from your sprinkler. Here are some common sources:

*Hearth fires
*Strong lights
*Heat Lamps
*Candles Ovens and stoves

Consider these heat sources before installing your system. If any are hot enough to trigger your sprinkler (roughly 130 degrees Fahrenheit or 54 degrees Celsius), separate them. Doing so can greatly reduce your risk of accidental activation.

2. Prepare for Cold Temperatures

Just like hot temperatures, cold temperatures can lead to accidental sprinkler leakages. That's because when water freezes, it expands. If that frozen water is inside a confined space (your sprinkler's pipe, for instance), it will often break whatever's holding it.

Follow cold-weather sprinkler maintenance best practices. For starters, install insulation materials for your sprinkler pipes, such as foam sleeves. Also, keeping consistent heat throughout your building will often preclude water in pipes from freezing. That doesn't mean pointing intense lights at the pipes—you already know that's a mistake. Just keep the general temperature of the building above freezing.

3. Keep Sprinkler Piping Clear

Piping for fire sprinklers is made to put out fires; it's not meant for use as a pull-up bar. This may sound funny, but many accidental sprinkler activations occur when people assume pipes hold more weight than they truly can. Never allow anyone to hang anything on sprinkler pipes. Though they may appear sturdy, these pipes aren't usually made to support the weight of a human body.

For residents of Franklin, KY, these sprinkler maintenance tips should prevent accidental activations before they ever happen. If you do have a water damage from a sprinkler system going off, work with professional restoration experts.

For more information, please visit us at