If you have a fire or water emergency, please call us now at (270) 885-8811

To have the optimal experience while using this site, you will need to update your browser. You may want to try one of the following alternatives:

Fire & Water - Cleanup & Restoration

Archived Blog Posts

5 Ways To Protect Pets From Fire

12/23/2018 (Permalink)

Fire Damage 5 Ways To Protect Pets From Fire Place candles out of reach of pets in your Franklin, KY home

Pet Safety Tips

Fire safety measures are critical for every occupant of a residence. Pet owners need a clear plan of action to protect animals in the event of a fire emergency. Here are five pet safety tips that you can act on today.

1. Make a Fire Escape Plan For Pets

A fire escape plan should account for the safety of pets. Decide who is responsible for each pet and delegate responsibility for important supplies. Bring pets with you when you do drills. Updating ID tags and microchips with current contact information is another pet preparation measure.

2. Exercise Caution With Open Flame

Don't leave candles, fireplaces, or other open flames unattended. Place candles out of the reach of pets or use safer alternatives, such as battery-powered LED candles.

3. Keep Pets Away From the Stove

The most common cause of house fires started by pets involves stove knobs. If a dog or cat accidently nudges these knobs, an electric burner or gas flow may turn on. You may want to keep pets out of the kitchen while you are not at home, install pet-safe covers, or remove knobs when the stove is not in use.

4. Keep Pet Records In a Fire Box

Gather pet records in a fire safe box. It is preferable take this box with you when you evacuate. If worst comes to worst, these documents may still be salvageable after a fire emergency.

5. Post Pet Decals Near Exterior Doors

Post a decal in the front window or near other exterior doors indicating the type and number of pets in the household. Notify firefighters if pets have been evacuated.

According to the U.S. Fire Administration, more than 500,000 pets are affected by fires each year. If a fire emergency occurs at a home in Franklin, KY, contact the fire department and a fire mitigation and restoration service.

Tips for Avoiding Water Damage Claims

12/23/2018 (Permalink)

Commercial Tips for Avoiding Water Damage Claims Commercial water loss in Oak Grove,KY

Tips: Keep Your Property Safe From Harm

Every year in Oak Grove, KY, hundreds of business claims are filed as a result of water damage. Sometimes accidents are unavoidable; the damage might be the result of a flood, a pipe break or a broken water heater.

These claims can be extremely costly, sometimes totaling ten thousand dollars or more, which could cause insurance rates to go up. And depending on what type you have, your policy might not cover certain things like secondary damage from mold.

Luckily, you can take steps to prevent or drastically reduce the amount of damage your building could sustain and save yourself from having to file a business claim. Here are a few things you can do to help keep your property safe from harm:

1. Leak Sealing

Make sure to inspect your foundation and areas around the exterior. If you find a crack or gap, make it watertight with the appropriate sealant.

2. Pipe Insulation

Any pipes that are exposed or accessible should be completely covered by insulation. If a pipe becomes frozen, it's easy for it to expand and burst. You should be able to find insulating materials at your local hardware store.

3. Drainage

It's important that water is able to drain away from the structure. Any gutters or downspouts should be kept clear of leaves or any other potential blockage, and the drainage areas should be free of debris.

4. Asset Protection

You should make sure that any valuable assets, such as electrical equipment and appliances, are raised above the floor to keep them safe from flooding. Non-waterproof valuables, such as important papers, should be stored in a secure place.

5. Consultation

It may be a good idea to consult with a professional water mitigation company about damage prevention. They can do a thorough inspection to make sure you haven't missed anything, and then give you expert, customized advice.

Filing a business claim for water damage is a hassle no one wants to have to deal with. But by taking the precautions outlined above, you can prevent most damage before it can happen.

An Overview on Mold

12/6/2018 (Permalink)

Mold Remediation An Overview on Mold AC leak causes mold behind drywall in Hopkinsville,KY

3 Top Questions Asked About Mold

Most people know a lot about black mold. They know how to identify it by sight and smell. When it comes to taking care of your home, you have to be aware of potential causes in order to prevent a large-scale mold cleanup. If you need to learn more about it, here are three top questions asked about mold.

1. How Does Mold Develop?

For most residential buildings, mold develops when there is a moisture problem. This can be from the high humidity of the air outside, or it can be from leaking pipes or flooding. Wooden furniture, walls, paper and any organic material can provide food for black mold and other molds. In a warm, wet environment, mold thrives.?

2. How Can Mold Be Prevented?

The best way to prevent mold is to keep the environment difficult for it to thrive. Often, after a flood or in the case of burst pipes, mold is a common problem during the cleanup. If you want to protect your Hopkinsville, KY home from the buildup of mold, it’s important to ensure that you don’t have any leaking pipes or other sources of moisture. Use fans to prevent bathrooms and similar areas in your home from continuously being damp. Consider installing a dehumidifier to keep the humidity levels down. Since mold spores can travel via air, you can also use an air filter to help cut down on spores.

3. How Can Mold Be Tested?

Your first lines of defense against mold are your eyes. Most of the time, people see mold first and know then to deal with it. On rarer instances, however, you may not be able to see the mold. If you think that you might have a mold problem, you can look into a professional service that can perform a mold test.

Top 3 Things To Do After Your Home Floods

12/6/2018 (Permalink)

Water Damage Top 3 Things To Do After Your Home Floods Water pipe in a Franklin,KY home leaked and caused the drywall to start peeling

Water Cleanup Process

A house flood in Franklin, KY can happen out of nowhere. Whether the cause is broken pipes or heavy rains, recovering from this household disaster requires lots of work. The biggest issue you face is water damage. It wreaks havoc on everything from carpets to furniture. Getting your life back in order requires a major water cleanup. There are steps you can take to make this process run smoothly.

1. Turn Off the Power

Entering a home post-flood has potential risks. The combination of water and electricity can result in serious injury. So, shutting off the power is needed for your safety. It’s best that you have an electrician do this for you. However, you can do it yourself as long as the power source you’re turning off isn’t wet or located in standing water. Make sure you wear gloves and rubber boots for additional protection.

2. Call Your Insurance Agent

Your homeowners policy may help cover the cost of the water damage. A claims adjuster will come to your home and assess the damages. Before the adjuster arrives, have before and after photos of your belongings. This helps the insurance company determine the cost of damages. Additionally, the agency may recommend a repair and restoration company to help return your home to its pre-flood condition.

3. Start Cleaning Up

Wet items must be dealt with immediately. Excessive moisture in your home can lead to mold and mildew. Remove your valuables from the water and let them air dry. Porous items such as pillows, box springs and mattresses are usually thrown away because they hold lots of water. Professional restoration services handle major projects like removing flooring, insulation and drywall.

Broken pipes, floods and water damage can turn your life upside down. By taking the right steps you can return things back to normal. One of the most important things you can do is to have trained remediation technicians in Franklin, KY assist you with the water cleanup.

3 Ways To Prevent Mold in a Humid Climate

11/29/2018 (Permalink)

Why SERVPRO 3 Ways To Prevent Mold in a Humid Climate Moldy office in Rusellville,KY

Three Steps to Reduce Mold Growth

Mold thrives in climates with high humidity levels. Commercial building owners and facilities managers can prevent mold damage by taking these three steps to reduce the likelihood of interior mold growth.

1. Lower Indoor Humidity Levels

Even if the humidity is high outside, it is possible to control interior levels. Run a dehumidifier to maintain an environment that is less likely to support mold growth. Proper ventilation and air filtration can also keep mold from growing. A HEPA air filtration device can capture spores as small as one to three microns. 

2. Clean the Premises

Cleanliness can limit the food sources available to support mold. Fungus tends to grow in areas with dirt, dust, and other food sources that remain undisturbed. Mold can also thrive if food packaging or discarded items remain in trash containers for long periods of time. Encourage occupants to throw away food in trash cans that are emptied daily and avoid leaving coffee cups around work areas. It is also important to monitor places where condensation collects or high humidity persists. Regularly dry these areas, or consider ways to enhance the building envelope to prevent moisture from accumulating.

3. Select Mold-Resistant Materials

The right building materials can help to prevent mold from becoming a problem. Consider paint that contains mildewcides, mold-resistant drywall, or cleaning products designed to kill mold and prevent regrowth. In general, non-porous plastic, metal, and glass surfaces will be less likely to develop mold than materials that contain cellulose. Hard tile or laminate floors are also less likely to support mold than carpet or wood.

All of these methods can reduce the likelihood of mold growth becoming a problem in a building located in a climate that has high humidity levels. If you suspect that mold damage is present, contact a service that specializes in mold clean up and prevention in Rusellville, KY.

5 Reasons a Mitigation Company Should Complete a Rebuild

11/21/2018 (Permalink)

Why SERVPRO 5 Reasons a Mitigation Company Should Complete a Rebuild Franklin,KY business fire

Fire Damage Mitigation and Recovery Process

After a fire at a commercial building in Franklin,KY, a property owner may look for ways to speed up the fire damage mitigation and recovery process. Here are five reasons to work with a one-stop shop.

1. A Single Company Simplifies Insurance Claims

A disaster cleanup and fire mitigation company can provide an insurance adjuster with a quote for the cost of the overall recovery. The same specialists can provide updated estimates throughout the cleanup and repair process.

2. One Company Means One Schedule

There is no need to coordinate schedules when you hire one company for mitigation and restoration. If cleanup takes longer than expected, you won't have to worry about delays. You should also have a clearer sense of the length of the process.

3. A Single Company Can Prevent Crossed Wires

Hiring one service to clean up fire damage and another to complete restoration is likely to lead to miscommunication. Rather than worrying about whether both services are on the same page, hire a single company capable of completing both stages of the fire recovery process.

4. Simplify Payments to One Service

Rather than shuffling bills for the work of multiple specialists, pay a single firm for mitigation and restoration. In addition to simplifying the insurance claim process, this can also reduce stress and enable property owners to focus on re-opening for business.

5. Start the Process With a Single Call

Rather than calling around to multiple services, schedule an inspection with a one-stop shop. Cleanup and restoration work can also start with one inspection and without any break between phases.

If you are dealing with the aftermath of a fire at a commercial building in Franklin, KY, the last thing you need to be doing is juggling multiple fire damage cleanup and restoration companies. Make a single call to start the boarding up, fire mitigation, and restoration process.

Prepare to Deal With Water in Your Crawlspace

11/13/2018 (Permalink)

Why SERVPRO Prepare to Deal With Water in Your Crawlspace Keep your sump pump ready to go

Well-maintained equipment is worth its weight in gold, especially if it includes a sump pump and you've got two feet of water in your crawlspace! When heavy rains roll through, hurricanes threaten, or the surrounding soil doesn't drain well, your Rusellville, KY, property could be exposed to flooding. If storms leave you to deal with excess water or a pipe breaks and floods the basement, you want the peace of mind that comes with knowing you are prepared to quickly remove that water.

Home and commercial property owners may have sump pumps that sit unused for many months at a time. Keep your own sump and trash pump primed and ready to go with the following steps.

Quarterly Maintenance

  • Clean out the inlet screen.
  • Visually inspect the power cord and make sure it's plugged in appropriately.
  • Run a bucket of water through the pump to be sure the float rises, and the pump turns on.

Annual Maintenance

  • Remove the pump for thorough cleaning, inspection, and necessary repairs.
  • Clean the pump.
  • Perform required maintenance as described by the owner's manual. (If you don't have the manual, check online for this information by using the manufacturer's name and model numbers. You might also contact a sump pump maintenance professional for guidance.)

If your crawlspace does flood, take the following steps:

  • Shut off the electricity to prevent the risk of electrocution.
  • Make sure the sump and trash pump are running.
  • Remove valuables from the crawlspace if you can do so safely.
  • Check the vapor barrier to determine additional risk to your property.
  • Take pictures of equipment and property and document the damage and your actions. This information will be shared with the insurance company.

Prevent Trouble in Crawlspaces

Crawlspaces are put under many homes because creating concrete pads is very expensive and don't allow for HVAC units, water systems, and sewage distribution. This cost-effective convenience requires some sacrifice, however. Make plans to keep your sump equipment well-maintained for safety and loss prevention during flooding.

Post-Fire Tips: What to Throw Away

10/24/2018 (Permalink)

If you recently experienced fire damage in your Oak Grove, KY, home, you may be wondering what you should throw away and what you should try to salvage. Some items are definitely worth saving, while others need to be tossed. Here are three things that you should get rid of if they have been present during a household fire.

1. Food

Food can be chemically changed after being exposed to high heat, making it unsafe for consumption. It can also come in contact with water and other substances while the fire is being put out. If you have any doubts about a food or it was found opened, charred or soaking wet, it needs to be put in the garbage, particularly if it is perishable.

2. Cosmetics

Throw away your makeup or skin care products if they look to be burned or seem to have been damaged in another way by the fire. They may not be safe to use on your body after being exposed to different elements such as smoke and firefighting chemicals.

3. Medicine

Like food and cosmetics, medicine either goes on or in your body. As a result, it needs to be kept at a regulated temperature and away from any materials that could harm you if your body comes into contact with them. Do not hesitate to dispose of them if they seem to be damaged in any way or you have your misgivings about holding on to them.

While it may seem that there are many things you have to throw away after a fire, there are also many objects that a fire restoration company can help you salvage. Some of these things include clothing, documents and household valuables. Do some thorough research - you will be happily surprised to learn that there are many belongings that you will be able to save after a fire, helping you ease yourself back into a more normal life.

Is Your Company Prepared for a Disaster?

10/19/2018 (Permalink)

Commercial Is Your Company Prepared for a Disaster? Have generator ready to go in case electricity is disrupted in your Franklin,NY business

If you own a business in Franklin,KY, you need to be prepared for any eventuality. A disaster preparedness plan is essential to making sure you and your employees will be safe and your business secure in an emergency situation. Below are some steps you should take to be ready.

1. Plan for Continuity

Business preparedness begins with making sure your company can continue to operate after the disaster has occurred. This means assessing how the company functions, and what equipment and procedures are essential to keep operations functioning. Make a succession of management plan, and have lists of suppliers, shippers and other business resources available in a secure place. Good disaster preparedness also includes having a backup plan for alternate sources in case these key business partners are temporarily unable to work with you. Have a plan for being able to continue to serve your most important customers while your business recovers. Also, review your insurance to ensure that you're covered for any eventuality.

2. Secure Your Building

In addition to consulting with a commercial storm company to conduct a building inspection, you should make sure that you've planned ahead for security and safety. Have generators ready to go in case electricity is disrupted, and see that you have working fire extinguishers and smoke detectors in place. All equipment and large items should be secured, and utility equipment should be raised above ground level to protect it from flooding.

3. Keep Employees Safe

Make sure your employees know what to do in case of emergency. Conduct periodic safety drills and provide training to develop preparedness skills such as first aid and CPR. Have a detailed evacuation plan worked out, but also be prepared for situations where people may have to remain in the building. Stock a complete inventory of emergency items, such as first aid kits, blankets and pillows, battery-powered radios or TVs, and a sufficient supply of food and water.

By following the suggestions outlined above and developing a comprehensive disaster preparedness plan, you can be ready for any eventuality and make sure your company can weather the storm.

The Proper Response to a Leaking or Failed Water Heater

10/8/2018 (Permalink)

Water Damage The Proper Response to a Leaking or Failed Water Heater Turn of the water heater when you are leaving your Hopkinsville,KY home for an extended period of time

There are several reasons that the discovery of a leaking water heater may discourage you including but not limited to the cost of repair and possible replacement, the fact that you may not have any hot water and the possibility that the leak can result in a more complex and costly issue, such as a house fire or gas leak. No matter how much you dread the expense of repair or replacement, however, your broken water heater deserves immediate attention, as the longer you put off maintenance, the worse the damage will become. Some steps you can take upon discovering your leaky heater are as follows:

  • Turn off the gas or power to the water heater.
  • Turn off the water supply line.
  • Determine the location of the leak.
  • Drain the tank.
  • Make the necessary repairs and/or call in a professional.

Unfortunately, the above measures aren't sufficient in fixing a failed water heater. If that's the case, you may be forced to replace your heater altogether.

Steps You Can Take To Prevent Secondary Water Damage

Secondary water damage occurs when water is allowed to sit for too long or when a water peril has not been sufficiently cleaned up or dried. You can prevent secondary water damage from your leaking water heater by turning off the tank and water supply line as soon after discovering the leak as possible. Though Hopkinsville, KY, water heater technicians generally drain the tank, the leak is significant, you may want to do that step yourself. You can do this with an ordinary garden hose, which should attach to the bottom of the tank. Be sure to drain to a safe area, however, such as a gutter or sink.

If you suspect that the leak has existed for a while, contact your local water damage restoration team right away. A representative can assess for secondary damage and take the necessary steps to clean and remediate your home.

How To Deal With Commercial Water Damage Without Breaking the Bank

9/26/2018 (Permalink)

Commercial How To Deal With Commercial Water Damage Without Breaking the Bank  Commercial water loss in Russellville, KY

If your building has recently sustained water damage, you may be feeling frustrated and at a loss as to what to do. After all, not only do you now have to pay for the cost of water cleanup and to replace building contents, but you may also suffer losses due to business interruption. Your local Russellville, KY, water remediation team can help you clean up the damage and help minimize loss as much as possible. However, it is up to you to make the call ASAP.

Before hiring a remediation team, you want to make sure that they cover the type of cleanup you require and that they will work within your budget. Some things to look for on the company's website include the following:

  • Type of water damage repair the company deals with
  • Average cost of remediation
  • Estimated time it takes the team to remediate damage

Commercial Water Loss Restoration

Not all restoration companies are created equal. Some companies deal strictly in residential messes, others deal strictly in commercial damages and others still deal with both. It's important to find a company that can handle commercial cases, as commercial damages are often much more complex and require more careful handling than residential homes. If you hire a team that doesn't know what it's doing, you risk accruing more costs in the long run.

Cost of Remediation

Whether dealing with broken pipes or damage caused by flooding, you should always shop with the price in mind. While cost should never be your number one deciding factor, there are companies out there that overcharge and those that undercharge. If a company's quote is much higher or much lower than other companies', your best bet would be to avoid it.

Efficiency

Above all, you should look for a company that can begin restoration efforts as soon as possible. The longer water is allowed to sit, the more damage it will cause. The best way to minimize water losses is to deal with it immediately, quickly and properly.

Minimize the cost of water damage in your building. Contact your local water cleanup team today to get started.

Plan Evacuation Routes Now To Avoid Flooded Streets

9/19/2018 (Permalink)

Storm Damage Plan Evacuation Routes Now To Avoid Flooded Streets SERVPRO team ready to help on flooding damage in Franklin, NY

Even though people are repeatedly warned not to drive through a flooded street, footage from almost every storm shows people doing just that. It also leads to tragedy in nearly every storm. Why do people continue to drive on flooded roads if they know the danger? Taking some time now to think how you would handle a flood in Franklin, KY, especially when you may need to act in contrary to the other traffic, can improve your chance of a successful evacuation.

Here are important travel tips when driving during a flood:

  • Don’t ever drive through floodwater. With water weighing more than 62 pounds per cubic foot, it doesn’t take much to move your buoyant vehicle down a flooded street.
  • Don’t drive on bridges above rapidly flowing floodwater. Floodwater contains heavy amounts of soil and debris, such as trees and building materials, which may weaken a bridge and cause a collapse.
  • Don’t go around police barricades. These are placed because of known hazards. It may not look risky to you, but fast-moving water can overwhelm culverts and wash away sections of the road.

One of the best ways to make sure you don’t drive through a flooded street is to plan your possible evacuation routes now. It takes just a few minutes to look at flood maps online, which can provide important information about flood risk areas. You may not have time or access to look at this information during an emergency, so it can be smart to study maps now and plan at least two evacuation routes.

Make sure you return home only when local authorities declare the flooded roads are safe to travel in your area. Water will need to be removed from your property quickly to avoid additional damage from exposure. Calling a professional flood recovery team can help facilitate your recovery and get your home back to normal as quickly as possible.

Does Mold Ever Go Away?

9/12/2018 (Permalink)

Mold Remediation Does Mold Ever Go Away? Moldy bedroom in Hopkinsville, KY

The rotting forest is not likely your preferred home fragrance in [City, State]. There probably isn’t even a scented candle for that smell anyway; however, when black mold is present, the earthy, decaying odor persists. Does mold cleanup completely get rid of the problem?

Mold in the Environment

Mold is a natural part of the environment. Outdoors, mold is not the enemy:

  • In a forest, organic matter litters the woodland floor. Mold assists in breaking down the matter and benefits the environment.
  • Mold is everywhere in the form of microscopic spores in the air. It cannot completely be removed, as it is part of nature. Spores take hold and grow rapidly when exposed to humid conditions.

Mold in Your Home

Although mold may be helpful in a forest, it certainly is not welcome in your home:

  • Even though mold is unwanted, it is impossible to remove all spores from the air inside of your house. It is considered remediated when the level of mold reaches an acceptable level.
  • Immediately address any visible mold in your house. If you smell a musty odor, it is possible that the mold is hidden in walls, floors or insulation and requires mold cleanup. Without remediation, it continues to quickly spread throughout the house causing significant damage.
  • Mold remediation specialists are trained in proper inspection and safety procedures. They use specialized equipment to remove any black mold, discard infected materials, contain the area and filter the air. Remaining structures and contents are cleaned and restored.
  • Resolve the source of the water problem because without moisture, a normal level of spores in the air should not pose a serious threat to you or your home.

All types of mold, including black mold, are a part of the natural environment in [City, State]. However, the benefits of mold growth outdoors are not needed, nor welcomed, in your home. Mold remediation contains and rids your home of active mold growth while returning the air to a pleasant odor.

Damage by Smoke: Tips for Filing a Claim

8/29/2018 (Permalink)

Fire Damage Damage by Smoke: Tips for Filing a Claim Chimney fire damage in an Oak Grove, KY home

When fire ravages your commercial property in Oak Grove, KY, you probably know you must document all the areas that were burned by the fire to file an insurance claim correctly. What may surprise you is all the smoke damage you’ll find after a fire. Even if the fire occurs in the building next door, your building could take on damage from the smoke that wafts over. Just like structural issues, smoke and soot damage must be carefully documented in order for your claim to have a better chance of getting accepted by the insurance company. Here are some tips on how to do so.

Necessary Information

Your insurance company will probably send an insurance adjuster to assess your property after you contact them, but you can help clarify the issues that need resolution by documenting all the necessary information. There are several things the documentation of your smoke damage should include:

  • Date of fire loss
  • Description of structures or damaged items
  • Location of damage
  • Police and fire department reports
  • Smoke cleaning bid from remediation experts

It is also a good idea to include pictures or video proof of the things on your list. The more relevant the information you can provide, the stronger your claim will be.

Objective Assessment

The insurance company may send out its own adjuster, but keep in mind the entity for whom he or she works. The company's adjuster may have a vested interest in underestimating damage. To ensure objectivity, it may be prudent to hire a public adjuster who has no reason to have an agenda to save the insurance company money. The public adjuster's assessment, along with the detailed bid from the company performing smoke cleaning services, can serve as advocates for getting you the amount required to fix your building.

Whether you are dealing with smoke damage from a fire in your building or the one next door, it is important to know how to get the most out of your insurance policy. By providing detailed descriptions of the damage and filing in a timely manner, you increase your chances of a fair payout.

The Sneakiest Commercial Flooding Risk

8/22/2018 (Permalink)

Storm Damage The Sneakiest Commercial Flooding Risk Flooded basement due to heavy rain in Bowling Green, KY

When you think of problems you might have in your business in Bowling Green, KY, natural disasters might not be anywhere near the top of your risk profile. However, flooding isn't always natural. A burst pipe could potentially cause just as much damage as a storm. Frozen pipe damage is also often less predictable than storm or other natural damages.

Natural Floods

Natural flooding doesn't just come from rivers overflowing. There are many things that could cause problems with water in your building:

  • Heavy rains
  • Overloaded or jammed drain systems
  • Wind damage

Since these are major events, you're much more likely to check your facility after they happen. This reduces the risk of accumulating standing water: you catch the problem early and can call flood recovery companies to pump out the overflow.

Equal Threat

Commercial facilities have high-volume water supplies in many cases. If you have a break in a supply line or any other pipe in your building, then you could face a lot of damage very quickly. This can easily equal or exceed the amount of water you might see from a major storm or a citywide flood. You could have avoided the issue by insulating pipes or keeping your building at a good temperature.

Cold Strikes

One thing that often turns a simple burst pipe into a cleanup nightmare is the unpredictability of the event. There are many factors that go into pipes freezing, and exterior temperature is just one example. Your building's insulation, the efficiency of your HVAC system, the type of plumbing you have and the location of the pipes in question all play a role. When the weather drops below freezing, you might be gambling with the future of your business if you don't consider all the angles.

In addition to the often-unexpected nature of flooding from a burst pipe, it might happen where you can't see it. Keep an eye out for moisture and discoloration in the walls after extremely cold days.

Oh, No! The Kitchen Sink Is Leaking

8/15/2018 (Permalink)

Water Damage Oh, No! The Kitchen Sink Is Leaking Leaking toilet causing water damage in a Hopkinsville, KY home

Have you ever found a big problem in your Hopkinsville, KY, house? Spotting a leak coming from your kitchen sink can leave you with a sinking pit in your stomach. How can you fix this problem before it causes major flooding and a huge financial burden? You need to keep these three simple steps in mind.

1. Stop the Water

As soon as you notice a leak, you need to make sure the water in home is properly managed. This means turning off the water supply to your kitchen sink. If there isn't a shutoff valve for this appliance, you may need to turn off the supply for your entire house. You can usually find the main shutoff valve near the utility meters or by the curb.

2. Call Your Provider

Any type of flooding in your house can cause some serious damage. You may have to replace building materials, clean furnishings and remove mold all because of a leak under your kitchen sink. Because the damage can be so costly, many homeowners choose to turn to their insurance policies for a little financial help. Whether you have the coverage needed to help pay for this incident, you need to call your insurance agent. This person will be able to help you understand your coverage and start a claim if possible.

3. Hire a Damage Specialist

To help you better address this problem, you should turn to the help of a residential water remediation specialist. This professional can help you with your kitchen repair and water cleanup. The water damage cleanup crew knows how to remove standing water, salvage water-logged materials and remediate your home. Quick remediation done by a professional can help you get back to normal sooner.

Flooding can happen in any home for almost any reason. Because water can start to fill your home in the blink of an eye, you need to know what to do in the case of an emergency.

The Value of Mold Inspections

7/24/2018 (Permalink)

Commercial The Value of Mold Inspections The best advice is to err on the side of safety.

Buying property in Hopkinsville, KY, can be an expensive and risky venture. Added to those costs are the many tests and inspections involved in the process. As you consider whether to add a mold inspection to your list, carefully weigh the cost of the test with the potential costs of serious mold damage and remediation. If you purchase a property where visible mold is a problem, you'll pay for:

• Labor
• Specialized materials
• Use of specialized equipment
• Removal and replacement of home materials (such as drywall and carpeting)

If you're found liable for anything related to a mold problem, you may also end up paying financial damages to the people using your building. Many property owners have found that it is more cost-effective to catch trouble before it has the chance to escalate into much larger problems.

What Good Comes From a Mold Inspection?

Should you pay for an expensive mold inspection? Maybe you already know there's a lot of mold. Visible signs are an obvious indication that there's a problem. However, mold testing may also reveal areas where water is getting into the framing of the building. This allows you to tackle the source of mold trouble, sometimes before mold has the chance to grow. If mold has lead to structural weaknesses, the inspection and resulting remediation efforts could also prevent much more expensive repairs. Finally, if the building was once affected by water damage and has been remediated, the inspection could provide confidence in those results.

Better Safe Than Sorry

The best advice is to err on the side of safety. An investment in a thorough mold inspection up front could potentially save you a lot of money in the end. It's also worth noting that mold is notorious for returning to areas that have once been affected by it. So, your efforts to protect yourself from mold damage in any of your Hopkinsville, KY, properties is a very good idea.
For more information, visit http://www.SERVPROchristiantoddlogansimpsoncounties.com/.

The ABCs of Home Fire Extinguishers

7/24/2018 (Permalink)

Fire Damage The ABCs of Home Fire Extinguishers Your home in Hopkinsville, KY, may be your castle, but if you do not have a fire preparedness plan in place, that castle could quickly burn down.

The unique shape, markings, and color of the fire extinguisher have long been established and accepted. Therefore, when standing near a small fire, everyone knows to look for the long, red cylinder to use for fire suppression. What most people do not know is that there are different types of classifications of household fire suppressors, and once purchased, the chemicals inside are not good forever.

Classifications

The fire extinguisher has been around for over 150 years. Originally designed to put out combustible fires with potassium carbonate, as times changed and fires evolved, so did the fire suppressors. The units now come in three types:

Class A is for use on ordinary household combustibles.
Class B can be used on flammable gas or liquid.
Class C units are designed for use on electrical fires.

Although the specially designed fire containment containers used to be manufactured with only one of the various class of chemicals, the new and modern versions often contain all three. For that reason, most household extinguishers can put out a home fire and electrical fire at the same time.

Longevity

Fire repair and restoration teams stress the importance of understanding that fire extinguishers are not meant to last forever. Depending on the brand you buy, the manufacturers typically state that most expiration dates fall somewhere between five and fifteen years from purchase date. If the label does not have a date, or there is no inspection tag attached to the unit, look at the pressure gauge and recharge as soon as the needle falls below the green area.

Safety

Your home in Hopkinsville, KY, may be your castle, but if you do not have a fire preparedness plan in place, that castle could quickly burn down. Keep your fire extinguisher handy, do not store it away in inaccessible areas. It only takes a few moments for a fire to overwhelm a room, but if you have the suppressor close at hand, you can be on top of the fire and not let it grow out of control. For more information, visit http://www.SERVPROchristiantoddlogansimpsoncounties.com/.

Financial Help for Flood Damage

7/24/2018 (Permalink)

Storm Damage Financial Help for Flood Damage If you have never been through a flood, don't wait until it's too late.

Most homeowners in Hopkinsville, KY, don't realize that homeowner insurance does not cover floods. Separate policies are needed and those often take 30 days to go in effect. If you don't have flood insurance but damage to your home was caused by a storm in an area declared a federal disaster area, you may be eligible for FEMA grants. Here's what you need to know.

1. Federal Disaster areas are attributed to certain events are and are designated regions. You can find these at the FEMA website: https://www.fema.gov/disasters/year.
2. Funds may be available for damage to your property, including vehicle or personal property.
3. You can apply for a grant online.
4. An inspector will call you after you apply. Official inspectors have identification, do not ask for money and don't recommend certain contractors for repairs.
5. Grant money may pay for temporary housing, repairs, medical, or funeral expenses caused by the approved event.
6. You may still be eligible for assistance if you already made repairs and cleanup. Always take before and after photos.
7. You should still apply for assistance even if you have flood insurance or think your income may disqualify you.
8. Low interest SBA disaster loans may also be available.

Flood damage comes with a lot of complications including contamination of your home and personal property. A professional flood remediator can help you by using their expertise to remove what cannot be saved and clean what can. They are trained in disinfecting and cleaning all kinds of materials, as well as thoroughly drying your property to prevent the development of mold.

If you have never been through a flood, don't wait until it's too late. You can find out if your property is on a floodplain by checking the FEMA website. If you are at a higher risk for a flood, consider getting a specific flood insurance policy. For more information, visit http://www.SERVPROchristiantoddlogansimpsoncounties.com/. 

When you're away the cat will play...with the faucets!

6/29/2018 (Permalink)

Water Damage When you're away the cat will play...with the faucets! SERVPRO of Christian, Todd, Logan and Simpson County is always ready when the unexpected happens.

The family pet caused this sink to overflow in Simpson County, KY while they were away on vacation. Luckily a family friend was checking on the house and pet and caught this before it caused too much damage. We aren't sure exactly how long the water was running, but the flooring was saturated below the tiles and the ceiling and wall below was buckling and had to be removed as well.

Our highly trained crew was able to get on the scene within an hour of the call to extract water and set drying equipment to begin the process. After a few days of drying and cleaning and pulling drywall the house was ready for repairs and the customer came home to a solution instead of a flooded mess.

Fire at Bluegrass Cellular

6/29/2018 (Permalink)

Fire Damage Fire at Bluegrass Cellular Sea of Green at Bluegrass Cellular

The tower on top of this Bluegrass Cellular building sparked and caught fire to the building causing extensive smoke damage and water damage putting the fire out. We had our SERVPRO crew on location as soon as possible after receiving the call.

  • Day 1 was spent moving all salvageable contents to an on-site storage pod.
  • Day 2 we began the process of removing carpet, ceiling tile, and base board. We also set up drying equipment and bagged up lots of debris. This was such a large job that we had to call in 15 temps per day to help with the daunting task. We are so happy to be a part of helping out Bluegrass Cellular in their time of need. We will soon have everything back "Like it never even happened."

3 Steps To Take Before Restoring Your Basement After a Flood

6/22/2018 (Permalink)

Water Damage 3 Steps To Take Before Restoring Your Basement After a Flood Dealing with flooding in a basement can be a long process because drying the area out may take several weeks.

Flooding water in a basement is often more difficult to clean than any other type of flood. That is because water levels can continue to rise to dangerous heights, as there is no door to open to let the water rush out. Additionally, the higher the liquid rises, the more the potential for hazards grows, including sewage, electric shock, and foundation damage.

Step 1 – Water Removal

Contact a professional water remediation service and request assistance to pump the water out as quickly as possible. Using a submersible pump or sump pump, the specialists can easily remove the water. This task is often more trouble than it may seem because the overflow can contain contaminates:

• Chemicals
• Bacteria
• Sewage
• Mold

Additional problems can arise if the basement flood water is a result of heavy rain, because the water-filled soil outside your home may be exerting pressure on the basement walls. Special care should be taken to remove the water to prevent the walls from cracking. If the flooding water comes from a broken pipe, the water service team can also perform pipe repair and check surrounding pipes for weaknesses.

Step 2 – Area Cleanup

Dirt and debris often come with flood waters. Large deposits of silt and mud may collect in the basement that must be manually removed. As with any flood debris, there may be health risks such as dangerous mold associated with the cleanup effort. It is best left to the trained professionals.

Step 3 – Sanitizing Everything

Before rebuilding begins, the area requires sanitizing. Disinfecting can prevent mold and mildew from growing on the basement walls, as completely drying out cement, brick, and wood may take weeks or months. Sanitizing can also kill bacteria that may be left behind from the cleanup.

Dealing with flooding in a basement can be a long process because drying the area out may take several weeks. However, once restoration and rebuilding begin, you can rest assured that by following these three simple steps, your home in Hopkinsville, KY, can be mold and bacteria-free. For more information, visit http://www.SERVPROchristiantoddlogansimpsoncounties.com/.

3 Times To Perform Maintenance on Your Business’s Fire Sprinkler System

6/19/2018 (Permalink)

Commercial 3 Times To Perform Maintenance on Your Business’s Fire Sprinkler System Protecting your Hopkinsville, KY, commercial property from fires and flooding means investing in proper planning.

Protecting your Hopkinsville, KY, commercial building from damage is probably important to you, especially if you are a small business owner who cannot afford the financial impact a fire or flood might cause. There are several actions you can take to reduce the risk of these incidents, such as maintaining your building’s fire sprinkler system. Weekly, monthly and yearly sprinkler maintenance can prevent malfunctions that may cause serious water damage or fail to put out a fire.

1. Weekly

You can keep your building’s sprinkler system operating efficiently by checking each room at the start of the week. Ensure that boxes and other stored items are not stocked too high, as this can affect the sprinkler’s reach and may prevent it from putting out a fire. If you find yourself short on storage space, you may want to consider renting space in a nearby warehouse.

2. Monthly

At the start of each month, have your maintenance people clean the heads of your building’s fire sprinklers. This can be especially important if you own a restaurant or manufacturing business, where grease and grime can clog the heads and prevent the system from working as it should. Call in a fire damage and cleanup service for deep cleaning and for advice about how to keep your sprinklers functional.

3. Yearly

Having your building’s water lines inspected annually by a qualified plumber can prevent line breakage and other issues that may cause your sprinkler system to malfunction and cause flooding. An inspection may uncover problems such as leaks, weak water lines and old plumbing that causes poor water pressure. This kind of yearly sprinkler maintenance can prevent system failure that could be disastrous in case of a fire.

Protecting your Hopkinsville, KY, commercial property from fires and flooding means investing in proper planning. Performing fire sprinkler maintenance each week, month and year can reduce the risk of severe damage to your business. For more information, visit http://www.SERVPROchristiantoddlogansimpsoncounties.com/.

Best Ways To Clean Your Materials After a Flood

6/13/2018 (Permalink)

Storm Damage Best Ways To Clean Your Materials After a Flood It may be possible to not only salvage your content but to restore it to its pre-damage state.

If a flood damages your company’s building and the important contents inside, you need to act quickly to ensure you can salvage the materials. Fortunately, qualified restoration companies are experts in content cleaning. Don’t try to handle this effort on your own. The specialists in Hopkinsville, KY, have proven, thorough methods for doing the job right.

Restore Your Precious Content

No one wants to deal with the terrible effects of water damage, but with the right help, you won’t have to worry about replacing your materials or losing irreplaceable items; the experts can restore them when it’s possible. Keep in mind that you may have to throw out porous materials; however, you may be able to salvage non-porous items. Here are some ways they’ll make it happen:

• Dry cleaning
• Wet cleaning
• Foam cleaning
• Immersion cleaning

Dry Cleaning

One of the first things the restoration professionals will consider is dry cleaning the materials. Whether black water or other types of flood water damage your items in the office, this is an important step to cleaning up light residues.

Wet Cleaning

It may seem counter-intuitive to use wet cleaning to help with content cleaning after water damage. However, this is effective if heavy residues are covering any of your equipment or supplies. Flooding can leave behind an assortment of materials such as dirt or sludge. Wet cleaning can get rid of these unwanted invaders.

Foam Cleaning

This type of cleaning is perfect for furniture and other items that have upholstery. Regular cleaning could change the color of the upholstery or may even shrink the item, but foam cleaning will protect the integrity.

Immersion Cleaning

When you need heavy cleaning for the worst damage, the specialists will use this strategy. This involves cleaning agents in water where the content is dipped.

It may be possible to not only salvage your content but to restore it to its pre-damage state. Content cleaning is an essential part of any flood cleanup and restoration effort. Make sure you call a skilled team of professionals to help. For more information, visit http://www.SERVPROchristiantoddlogansimpsoncounties.com/.

Looking Back at Hurricane Matthew

5/31/2018 (Permalink)

Storm Damage Looking Back at Hurricane Matthew Mold Damage in Home after Flooding

This photo is from late October  to early November 2016, in Lumberton, North Carolina. This was a storm event for Hurricane Matthew. There were about 6 franchises chosen to participate in the clean up for the Housing Authority. These were townhouses that we removed all contents, made 8ft flood cuts on the bottom floor, cleaned to SERVPRO standards and dried for 3-5 days. We were gone for approximately 3 weeks working 12 hour days.

While on storm events we just perform emergency services and leave it ready for a local contractor to do the repairs. This is a very humbling experience for all involved and shows the dedication of all SERVPRO employees to spend that much time away from their families in order to help those in need.

How To Use a Fire Extinguisher

5/19/2018 (Permalink)

Fire Damage How To Use a Fire Extinguisher Using a fire extinguisher to put out commercial fires.

How To Use a Fire Extinguisher.

A fire extinguisher is a helpful safety tool for suppressing small to medium-sized fires and limiting fire damage. As soon as a fire starts, get the extinguisher and identify a safe evacuation path. You should check to make sure that the extinguisher you have on hand contains a suitable substance for the type of fire you are trying to suppress. It is also a good idea to sound the fire alarm in a commercial property and contact the fire department before attempting to suppress a fire.

Whether you have never used a extinguisher or it has been a long time since you experienced a fire emergency, here are four simple steps you can follow.

1. Pull the pin. Pulling the pin on a extinguisher will break the tamper seal.
2. Aim the fire extinguisher nozzle, hose, or horn. Point the dispenser at the base of the fire. Avoid making contact with the discharge horn on a CO2 extinguisher, as it may become very cold.
3. Squeeze the handle. Squeeze the handle to dispense the substance within the extinguisher in the direction of the fire.
4. Spray from side to side. Move the spray horizontally across the base of the fire until it appears to be out. Keep in mind that a fire may seem to be out and then reignite.

Keep watching the affected area to make sure the fire does not restart or have firefighters inspect the area to make sure it is out. Once you use a fire extinguisher you will need to either refill or replace the extinguisher, depending on whether the design is reusable or disposable. Reusable extinguishers cost more up front but less to refill than buying a new disposable extinguisher. If your commercial property in Hopkinsville, KY sustains fire damage from a kitchen fire or electrical fire, you should contact a commercial restoration company.

For more information, please visit us athttp://www.SERVPROchristiantoddlogansimpsoncounties.com.

Help! Mold Keeps Growing in My Home

5/12/2018 (Permalink)

Mold seems to be everywhere, and often it is because fungus has been around for millions of years. Learning to adapt as it evolved, mold became adept at attaching itself to almost anything organic. The only other thing required for the fungus to grow and reproduce is moisture. Sending out seeds that are almost invisible, the tiny pods float through around through the air until they land upon an organic item. This can include the inside of your house in Hopkinsville, KY, where they can quickly spread mold damage around your home.


Controlling Mold


Within your home you can begin to control mold by taking the following steps:

• Ventilate the bathrooms, laundry areas, and kitchen.
• Control humidity levels within your home.
• Fix leaks as soon as you find them.
• Investigate signs of water damage on ceilings or walls.
• Remove damp towels and rugs with mildew growth from bathrooms.
• Clean moisture from skylight walls or ventilate often.

Acting before the mold materializes is often not enough to keep it from growing. Therefore, when mold damage appears, cleaning the fungus and eliminating the reason the mold originally grew can often fix the problem. Scrubbing hard surfaces with cleaners may sound like a good idea, but the mold may be in a reproductive stage. Touching the bulbous spore heads can spread the seeds into the air, letting them blow throughout the room or building. Contacting a mold remediation expert to assess the situation may save you time, money, and additional mold growth.


Preventing Mold


Mold needs moisture to grow, so one of the first steps you can take in mold prevention is lowering your humidity levels to 50 percent or less. Dehumidifiers and air conditioners can often keep levels within this spectrum, but as seasons change, so can the need to check humidity levels within your home.

Mold damage can be a common problem in areas with high humidity. Remove the humidity, and you can prevent the fungus growth. You may not be able to control mold within your home completely, but you can arrest its development.

For more information, please visit us athttp://www.SERVPROchristiantoddlogansimpsoncounties.com.

Is My Furnace Working Properly?

5/7/2018 (Permalink)

Spring can be an unpredictable season in Hopkinsville, KY, and it is the perfect time to think about a critical part of your home: the furnace. Prevention is a key step to avoid fire damage and fire cleaning. Here are a few simple steps maintaining your furnace and keeping your house safe, warm, and comfortable.


Turn Your Power Off


Before attempting any maintenance, it is always a good idea to turn the power off. The easiest way to do this is to trip the main fuse at your circuit breaker. If you know the correct breaker for the furnace, you can trip that breaker in particular. If the fuse has blown or the breaker was already switched, you should immediately call a professional and do not perform any other maintenance steps.


Check the Filter


Furnace filters are often used far longer than is recommended. This causes a buildup of dust, which can cause your furnace to work extra and can escalate to more difficult repairs. Filters usually last up to 90 days, but always check your furnace manual and the filter itself before installing. This is the easiest step to avoid needing fire cleaning services in the future.


Inspect the Thermostat


There could be an issue with the thermostat in your home or the furnace’s own thermostat. Check both, and adjust the thermostat up 5 degrees to be sure it is working properly. When you turn the power back on, the furnace should start working.


Notice Any Gas Odors


If your furnace smells of gas, immediately call a professional. Gas leaks are difficult to find and greatly increase the risk of fire damage.

Without proper care, a furnace can cause fire in your home. If you already have damage due to fire or smoke in your home, there are professionals who can assist you in fire cleaning and smoke cleaning. Although furnace maintenance may be the last thing on your mind as the weather gets warmer and the days get longer, it will bring you peace of mind this fall.

For more information, please visit us at http://www.SERVPROchristiantoddlogansimpsoncounties.com.

Hidden Mold: 5 Places To Find It in Commercial Buildings

4/18/2018 (Permalink)

Like a machete-wielding madman in a scary movie, you know building mold is there, but you just don’t know where it’s hiding. Mold growth is real, and gone unchecked, it can cause problems. Although mold can thrive in any damp atmosphere, it often hides in places you’d never think of and is probably lurking in many commercial buildings in Franklin, KY.


1. Carpet


Carpet in buildings takes a beating and rarely gets the TLC home carpets receive. When the dirt makes its way to the underlying pad and subfloor, high humidity and spills can spark mold growth you’ll never see unless the carpet is removed. Areas close to sinks are often more susceptible to water damage and the formation of hidden mold.


2. Paper


You’d think mold on paper would be easy to spot, but not if it’s inside a box or file cabinet. Business records are frequently stored in these containers and stowed away in closets or basements. Even if the containers are sturdy and well sealed, high humidity can seep in and cause mold. If the boxes are victims of flooding or leaks, the chance for mold increases.


3. Ductwork


During cool weather, the air is damp, and when it hits the air ducts, it can promote mold development. If the ducts have even the most minute cracks, there’s a good chance that moisture will leach into the duct linings, where more mold grows. Faulty insulation can also cause mold to grow on the outside of the duct pipes.


4. HVAC Drain Pans


As long as an HVAC system is working properly, it normally doesn’t get much attention. There’s a pan under the cooling coils that catches the condensation of the system. If the drainage system malfunctions or the drains become blocked, that moisture can soak ductwork, and hidden mold may start to grow on and around the pipes and in the drain pan.


5. Ceiling Tiles


Ever notice those unsightly stains around the heating and air conditioning vents in acoustic ceilings? They develop when moisture and water are sucked up by the porous ceiling tiles, and dirt accumulates in the dampness, causing discoloration. Mold is often hiding on the other side of that acoustical material.

If you believe mold growth is skulking in a commercial building in Franklin, KY,
contact a professional mold remediation company. It can help you make a plan to address the problem.

For more information, please visit us athttp://www.SERVPROchristiantoddlogansimpsoncounties.com.

3 Ways To Prevent Accidental Fire Sprinkler Activation

4/11/2018 (Permalink)

Fire sprinklers are lifesavers, but only when they're functioning properly. When they go off accidentally, sprinklers can cause hundreds—sometimes even thousands—of dollars in commercial property damage. Fortunately, proper sprinkler maintenance can prevent most accidental activations in Franklin, KY. Here's how to help ensure your systems only activate when you need them to.


1. Avoid High Temperatures


Contrary to popular belief, sprinklers typically activate when they're exposed to high temperatures, not when they're exposed to smoke. Therefore, it can be important to keep heat sources away from your sprinkler. Here are some common sources:

*Hearth fires
*Strong lights
*Heat Lamps
*Candles Ovens and stoves

Consider these heat sources before installing your system. If any are hot enough to trigger your sprinkler (roughly 130 degrees Fahrenheit or 54 degrees Celsius), separate them. Doing so can greatly reduce your risk of accidental activation.


2. Prepare for Cold Temperatures


Just like hot temperatures, cold temperatures can lead to accidental sprinkler leakages. That's because when water freezes, it expands. If that frozen water is inside a confined space (your sprinkler's pipe, for instance), it will often break whatever's holding it.

Follow cold-weather sprinkler maintenance best practices. For starters, install insulation materials for your sprinkler pipes, such as foam sleeves. Also, keeping consistent heat throughout your building will often preclude water in pipes from freezing. That doesn't mean pointing intense lights at the pipes—you already know that's a mistake. Just keep the general temperature of the building above freezing.


3. Keep Sprinkler Piping Clear


Piping for fire sprinklers is made to put out fires; it's not meant for use as a pull-up bar. This may sound funny, but many accidental sprinkler activations occur when people assume pipes hold more weight than they truly can. Never allow anyone to hang anything on sprinkler pipes. Though they may appear sturdy, these pipes aren't usually made to support the weight of a human body.

For residents of Franklin, KY, these sprinkler maintenance tips should prevent accidental activations before they ever happen. If you do have a water damage from a sprinkler system going off, work with professional restoration experts.

For more information, please visit us at http://www.SERVPROchristiantoddlogansimpsoncounties.com.

Making a Flood Damage Claim: Where To Start

4/6/2018 (Permalink)

When your home has suffered damage from flooding in Franklin, KY, it can be a devastating situation. Emotions can be high, and there are often a great number of safety concerns, so knowing where to start with cleanup and filing a flood claim to cover your losses is usually a huge challenge. Here are the first, most important steps to take toward restoration and getting what you need from your insurance agency.

1. Don’t wait. While you’re getting in touch with the right people to help, start cleaning up. Some of the first things you can do include the following:

• Sop excess water from all wood surfaces.
• Get rugs and other fabrics or important items off the wet floors and begin drying thoroughly.
• If you have power, run box fans, your AC, or a dehumidifier to speed up the drying process and reduce damage levels.

As you begin these tasks, be extremely aware of risks such as slippery surfaces, contaminated water, and electrical hazards. Take precautions, including wearing rubber gloves and shoes with good traction.

2. Contact your insurance agency right away. If you’re a flood insurance holder, contact your adjuster immediately to make a flood claim. If you do not have flood insurance, then your home insurance agency should have the information you need regarding any coverage you may have for water damage.

3. Take pictures. Keep clear, high-quality photos of damaged areas as documentation to go with your insurance claim. Also hang on to damaged items, as these can serve as proof of loss and may be helpful for getting the coverage you need.

4. Leave a contact number. This way, when the adjustor comes to assess the damage to your house, he or she knows just how to get a hold of you with any questions, concerns, or details about paperwork or statements (i.e. proof of loss statement) you may need to sign.

Making a flood claim after suffering damage to your home in Franklin, KY, can be a daunting responsibility. The above tips should be helpful in prioritizing your first steps in this process.

For more information, please visit us at .

What NIFP Can Offer Your Business

3/30/2018 (Permalink)

Floods never happen during convenient times, which is why having a flood policy is crucial for the modern business owner. However, having a poor or underfunded policy can be as bad as having no policy at all. That’s why the National Flood Insurance Program is here to help out small businesses everywhere by providing thorough commercial insurance that’s designed to meet the real needs of businesses when it comes to the threat of floods. The NIFP

• Is endorsed by FEMA
• Provides up to $500,000 in coverage for commercial properties
• Can help you restock your building in the aftermath of a flood
• Specifically covers damages that result from flooding

By taking into account the needs of small businesses in Franklin, KY, and the severe downtime and closure issues that flooding can cause, this policy is tailored to help businesses of all types keep their doors open in the wake of real disasters.


What It Covers


This commercial insurance policy includes a wide range of what one might commonly find in the workplace. First and foremost, the NIFP plan covers your building and its foundation, which you always need to consider first and foremost when it comes to flooding. It also covers carpeting, pumps and their operating machinery, water heaters, central air conditioning units, walk-in freezers and other crucial parts of your business operations. This policy is designed to protect all of the crucial components of your business that you’ll need to keep things moving forward in the aftermath of a flooding disaster.


What Isn’t Covered


Of course, not even the best commercial insurance plan can cover everything. While the NIFP policy covers your business’s biggest and most important pieces in the event that a flood occurs, it does not protect against any preventable damage caused by moisture, mold or mildew, sewer drain backup (unless caused by flooding), currency (or stock certificates or other papers with assigned value), any belongings outside of the insured building or business interruption. These potential losses, can, fortunately, be covered by a supplemental policy to get you all of the protection your business deserves.

For more information, please visit us athttp://www.SERVPROchristiantoddlogansimpsoncounties.com.

When a Mold Problem Becomes an Emergency

3/30/2018 (Permalink)

While mold thrives in almost any environment, there is one place where it has no invitation: your home. Finding traces of mold growth in your own living space is no exciting discovery; depending on the extent of the growth, it could take extensive time to address. Black mold, for instance, can take special gear and products, while a minor mold problem could call for more regular cleaning. Regardless of the type, there are some actions you can keep in mind regarding mold in your home.


Spotting the Problem


As many homeowners understand, there can be a major difference between a dripping faucet and a leaky roof. If mold has become an increasingly prominent issue in your home, an inspection may be the next step. Mold cleanup often involves the scrutinizing of all possible areas where moisture could get in.


Identifying the Mold


Wherever it thrives, watching a small world of fungi form on your own turf can be frustrating. However, by observing the mold itself, you may be better equipped to inform a professional about the exact problem at hand. Common molds include alternaria, mucor and stachybotrys (or black mold), all of which be found in various parts of the home.


Tackling the Growth


A moisture problem is no rare occurrence with most properties. Indoors, professionals may need to deep clean an entire area to completely clear the mold growth; affected areas containing materials such as carpeting may need to be replaced. Professionals may also turn off HVAC and water systems when cleaning mold from a home, since these can speed up the spreading of spores.

Mold can be a true pest, so keeping it outside the home is the ideal goal for most homeowners in Franklin, KY. After all, mold can offer many benefits, but none of them belong on your bathroom wall. Although black mold and other forms of fungi may seem overwhelming to get around, spotting growth and addressing it quickly can keep your home in tip-top shape.

For more information, please visit us athttp://www.SERVPROchristiantoddlogansimpsoncounties.com.

4 Most Common Places Mold Can Be Found in Your Commercial Building

2/27/2018 (Permalink)


Eventually, you may discover an undeniable mildew smell in your building in Hopkinsville, KY. You may even see visible mold growing on the drywall. You will need to hire professionals to conduct mold testing to see how far the damage has spread. The experts will test every room of the building, but there are certain areas that will receive special consideration due to the high likelihood they will have mold.


1. Bathrooms


Mold tends to grow in areas with high humidity. Therefore, a bathroom definitely qualifies. It is beneficial for commercial property owners to install dehumidifiers in all of the building’s bathrooms to decrease the chances of mold growing.


2. Air Conditioners or Water Heaters


These structures are prone to developing leaks, which is why you may notice a mildew smell any time you walk past them. It is critical to fix any leaks as soon as you notice them. Not only will fixing them prevent mold, but it will ensure you get the most out of your appliance.


3. Carpeting


You need to be extremely cautious if something spills onto the building’s carpet. It is perhaps for this reason many places have tile or hardwood. Carpet is exceptionally good at absorbing various materials, including water and dirt.


4. Basement


You may not visit the building’s basement all too often, so mold can grow out of control right under your nose. Being subterranean, the basement will likely have a higher humidity level than other rooms, and it will often be damper. Additionally, the basement is more prone to flooding than other rooms due to its lower level.

Do not allow a mold problem to escalate out of control. As soon as you notice a mildew smell in the vicinity, contact a professional team to see how bad the damage has become. Afterward, you will be confident no room in your building has fungus growth.

For more information, visit http://www.SERVPROchristiantoddlogansimpsoncounties.com.

Fire Restoration: Let the Professionals Handle Smoke Damage

2/13/2018 (Permalink)

After a fire is over, you’re probably going to have fire and smoke damage to contend with. It can be overwhelming, at first, especially after an emergency to know what to do next. How do you move forward? How do you get your home back to the way it used to be? Often, it takes the work of specialists who have the training in fire restoration to save your home. Here are three things to expect when having a professional fire restoration.


1. Inspection


It can be hard to inspect your business for soot damage on your own. After all, you may not know what the extent of the damage is without a professional eye. Specialists will be able to look at your building and give you a fair pricing for the work it needs.


2. Cleaning


One of the biggest jobs that come with fire restoration is the cleaning process. This includes smoke cleaning and removing all of the soot from your belongings. Without professional cleanup, the smoke damage can remain in your company for years to come. Even the odor itself can be difficult to neutralize. A thorough cleaning will guarantee that all restorable items are scrubbed clean. Additionally, air can be cleaned through use of air purifiers and fogging equipment.


3. Restoration


Once the cleaning is complete, the restoration can begin. Restoration usually involves getting your business back into its previous condition. This can be as simple as a new paint job, new carpeting or completely new drywall or construction. Keep in mind that restoration companies intend to bring your house back to the way it was before the fire.

Smoke damage can be difficult to get out of your home without the proper equipment. It’s important for you to understand the process that goes into smoke cleaning before you look for someone in your Hopkinsville, KY to help you take care of it.

For more information, visit http://www.SERVPROchristiantoddlogansimpsoncounties.com.

How To Prevent Mold Damage After a Flood

1/11/2018 (Permalink)

A flood in your home is a serious issue. In addition to the water ruining your belongings, carpet and other structures, if left too long, it can also cause bacteria and mold growth. Follow these tips to take care of mold and prevent avoidable damage after a flood.

Take Safety Precautions

As soon as you discover a flood in your Hopkinsville, KY home, unplug all electronics and remove all furniture and other movable items right away. Remember the following:

• Televisions
• Gaming consoles
• Smartphones and tablets
• Lamps
• Medical equipment
• Other electronics

Disconnect the power to prevent electric shock during the cleanup process. Remember, the faster you complete this process, the more likely you are to save many of your more expensive belongings. Pull up carpet and underpadding, which can likely can't be saved. You may be able to save the carpet if it’s cleaned quickly enough, but shrinkage is possible.

Remove the Water

You can remove the water in several ways. Without power, you'll need to use buckets, mops and old towels to remove as much of it as you can. If the sewers aren't backed up, simply pour the water down the drain. If they aren't working, pour it onto the lawn. If you have power, you can use a wet/dry vacuum to soak up much of the water, but be sure to plug it in far away from any flood damage to better prevent shock. Avoid extension cords, which can short and cause a shock as well. If the flood waters are too high, you might consider renting a sump pump. Remove the standing water as quickly as possible to prevent mold growth.

The Final Steps

After you remove the excess water, open windows and use fans and a dehumidifier to dry the rooms out. Ensure the drywall is still safe to avoid crumbling, and disinfect the area to remove bacteria that may have entered your home through the sewer lines. Don't forget about walls and non-upholstered furniture. Finally, use a mold control product throughout your home and let it dry overnight to ensure you remove any trace of a problem. This takes care of any mold starting to grow and prevents new mold growth.
Visit http://www.SERVPROchristiantoddlogansimpsoncounties.com for more information on storm damage.

How to Clean Up Commercial Water Damage

1/11/2018 (Permalink)

No matter how well-prepared you are, there’s always a chance that extreme weather, mechanical failures, or other problems you can not foresee can lead to water damage. When that happens, the important thing is to respond promptly. Water cleanup and repair for broken pipes are both simpler when they are seen to promptly. That means your place of business needs a plan for facilities maintenance that includes clear lines of communication about emergencies.

Tips For Your Emergency Plan

When a situation involves damage from water in Franklin, KY it’s important to remember that the quantity of water exposure and the length of time the exposure persists are both factors in the kind of damage that will need to be repaired. Here are five tips that will help you and your team respond faster when there’s an emergency.

1. Find a restoration company with commercial water damage certification and make sure the contact number is in your emergency preparedness folder.
2. Contact your insurance company to make sure you understand what damage is covered and whether your preferred restoration company works with them directly.
3. Identify the locations of water main controls and include shutoff instructions in your plan folder.
4. Construct a chain of command for disaster notification and management within your workplace and include that in the folder so each employee understands who to contact and in what order.

Damage Cleanup

It’s important to remember that cleanup might affect your ability to resume normal operations under certain circumstances. If that happens, it is also good to have a contingency plan that will help your company keep operations as normalized as possible until the entire building is accessible again. Understanding where your greatest risks of damage come from and identifying the most likely areas of the building to be affected can help with that a lot.

Water damage in Franklin, KY is both serious and largely preventable. Reacting quickly to an emergency and turning off the water supply until damage cleanup is effected is the key.
 Visit http://www.SERVPROchristiantoddlogansimpsoncounties.com for more information on commercial water damage.

4 Storm Preparation Tips for Your Business

12/7/2017 (Permalink)

4 Storm Preparation Tips for Your Business

When flood water rises, you want to make sure your business is prepared. A good water damage repair and restoration company in Hopkinsville, KY can help you fix a flooded building, but you can take steps to limit the extent of the devastation by preparing your business for the possibility of flooding ahead of time.

Insure your building for flood protection.

Businesses that are located in a flood plain definitely need flood insurance. Flooding can occur anywhere, however, so protection against flood water is a good idea no matter where your business is. Most insurance companies offer flood insurance against the water damage caused by heavy rain and storms, so talk to your agent about your coverage options.

2. Back up data and files.

Your business relies on a lot of information, and it is important to protect that information no matter what disaster befalls you. Keep copies of client or vendor contact information in a safe place that will be unaffected by flooding. It is also a good idea to back up insurance information that you will need to get your business up and running again.

3. Conduct routine maintenance to safeguard your business.

If flooding is a regular occurrence in your area, consider purchasing a sump pump. Inspect and clean gutters and storm drains at least once a week. Know where your most valuable items are stored and make sure that they are safe or easily retrievable.

4. Have a clear emergency plan.

Plan the best evacuation route ahead of time. Post the route map in common areas, and communicate the plan well to employees. Knowing how to respond in an emergency can help save lives and minimize damage.

A flooded building does not have to mean the end of your business in Hopkinsville, KY. With the right preparation, you can protect its most vital aspects from water damage when flood water rises. Visit http://www.SERVPROchristiantoddlogansimpsoncounties.com for more information on storm damage.

Lunch in Logan County

12/1/2017 (Permalink)

Sometimes people forget to say thank you to our Firemen and Police Officers for the service they provide to us on a daily basis. 

We love to give back to the community and our local businesses. In this photo our Marketing Team had gotten up early in the morning to load up the van and fire up the grill to serve lunch to some of our local heroes. 

SERVPRO of Christian, Todd, Logan and Simpson Counties was in Russellville, KY for the day grilling and delivering hamburgers and hot dogs, chips and drinks to the Fire Department and the Police Department as well as anyone in the community who wanted a quick meal. 

It was a very exciting event and everyone seemed to have a great time proving it doesn't require a disaster to bring the community together.

Apartment flood in Simpson County

12/1/2017 (Permalink)

There were 2 apartments affected when a water line burst in the bathroom of one apartment. The tenants contents were saturated and had to be moved in order to begin the drying process. While part of the crew met with the manager and got paperwork signed and explained the process to everyone involved, the rest of the team set to work. We had to pack up contents, move furniture and extract water. We were then able to set the drying equipment to begin getting things back to normal. Luckily our SERVPRO of Christian, Todd, Logan and Simpson Counties team was on site in time to keep the damage from spreading any further. After 4 days of drying equipment running and then spraying antimicrobial spray we were able to get things back "Like it never even happened."

Logan County Kentucky Leak

12/1/2017 (Permalink)

A leaking pipe under the bathroom sink caused significant damage to this Russellville, KY home. The hardwood was saturated in 2 rooms and had to be removed and the water also leaked down in to the crawlspace and insulation had to be removed in half of that area. Our team of trained technicians were able to extract the water and get the hardwood, carpet and trim pulled right away so that equipment could be set to prevent any further damage. Several Air Movers and Dehumidifiers had to run for a few days in order to get everything dried to industry standards. We were done with the dry out in 4 days and the customer was able to contact their contractor to begin putting everything back in place. 

Storm Damage if Simpson County

12/1/2017 (Permalink)

This home was damaged when a roof leaked due to a massive rain storm. Most of the rooms were affected and extensive drying had to be done. Our SERVPRO of Christian, Todd, Logan and Simpson Counties crew was able to pull back the carpet, remove the pad and then set equipment to dry the carpet and sub floor at the same time. 
The owners were happy to know that we had taken care of this type of situation before and that their personal belongings were in good hands. We were able to get the home dry in a few days and then put in new padding and relay the carpet. Once all that was done we cleaned all the carpet and made sure the home was back to its original condition "Like it never even happened."

Hurricane Harvey

11/30/2017 (Permalink)

Storm Damage Hurricane Harvey Working hard to help out during a catastrophe.

Hurricane Harvey hit Texas in August leaving chaos in its path. The local SERVPRO franchises were inundated with more claims than they could handle.  SERVPRO of Christian, Todd, Logan and Simpson Counties sent several crew members to help out during the disaster. 

The kitchen of this home had so much water that the baseboard and drywall had to be cut as high as 4ft. up in some areas and removed due to integrity of the materials. Every room on the main level was affected and walls and some flooring had to be torn out and disposed of.

Our crew was in the area for over 3 weeks helping homeowners get their homes dried out and cleaned up. 

In your time of need SERVPRO is always here to help!

Chimney Fire in Simpson County Kentucky

11/29/2017 (Permalink)

Fire Damage Chimney Fire in Simpson County Kentucky Chimney Fire in Kentucky home

The Living Room in the Franklin, KY home was affected when the chimney caught fire and smoked up the entire home. When our SERVPRO of Christian, Todd, Logan and Simpson County  crew arrived on site they began cleaning up the debris immediately. Luckily the worst of the damage was in the chimney and outside where the debris fell on the deck and in the yard. We were able to get all of the contents moved around and cleaned as well as cleaning up the walls, ceiling and floors of soot an debris. The homeowner was very happy when we were done and relieved that our team was so thorough. Our SERVPRO team prides themselves on leaving our customers happy and able to continue on like it never even happened.

Leak causes mold growth in Christian County

11/29/2017 (Permalink)

The wall in the Living Room of this  Simpson County home was starting to mold due to a leak in the water line from the kitchen. The flooring and drywall as well as the studs in the wall were showing mold growth and had to be taken care of. Our SERVPRO of Christian, Todd, Logan and Simpson  Counties crew was able to cut out the affected flooring and drywall and sand down the studs to get rid of the mold. With that complete we were able to seal all the wood with antimicrobial paint and seal it all of until the new drywall could be put in place. The customer has a young child and was very grateful to have the fungus taken care of.

Fire in local School

11/29/2017 (Permalink)

A student set fire to a toilet paper dispenser causing a big mess at a local school here in Simpson County. SERVPRO of Christian, Todd, Logan & Simpson County had performed work for the School System before so School Officials contacted us and we were on the scene within 1 hour to begin work.

After all of the debris was picked up, our crew began cleaning up the soot and setting negative air equipment to remedy the odor caused by the smoke. It was a priority to get things in order so that the regular school day would not be interrupted. 

Our goal at SERVPRO is to make it look "Like it never even happened." That is what we accomplished with this school and they were very appreciative. 

Mold in Todd County

11/29/2017 (Permalink)

The wall in this home is covered in mold due to high humidity after a water heater busted. It only takes 3 days for mold to begin to grow and it can be a major concern for people with respiratory or allergy issues. SERVPRO of Christian, Todd, Logan and Simpson Counties was on the job and ready to fight those mold spores within hours of the call. The flooring and walls of the Laundry Room were also affected and we had to cut out drywall and tear out flooring to get to the source. We were able to get everything wiped down and sprayed an antimicrobial to help prevent future regrowth. After setting negative air machines for a couple of days were were able to get rid of the musty odor and had the home looking good as new.

Above and Beyond

10/30/2017 (Permalink)

Storm Damage Above and Beyond Making it Happen!

When we arrive in town for Storm there are times when the neighborhoods aren't accessible due to water in outlying areas that prevent us from getting to them. That doesn't stop our diligent crew members from doing all they can to make it work.

In this photo one of our production crew members was dead set on taking care of our customer as soon as possible. It meant parking over a mile away and dragging equipment in a piece at a time to make sure work was started.

SERVPRO of Christian, Todd, Logan and Simpson Counties is proud of our hard working men and women that go above and beyond the call of duty when disaster strikes. 

We always find a way to make it happen!

Electrical Fire

7/24/2017 (Permalink)

This home in Bowling Green, Kentucky was damaged when the wiring caught fire. Luckily nobody was injured, but the homeowners lost most of their contents as well as sustaining significant structural damage before it was extinguished.

As soon as the scene was released, our SERVPRO of Warren, Christian, Todd, Logan and Simpson Counties crew was on the scene to help begin the clean up process. We helped to document all of the unsalvageable contents as well as packing up anything that could be cleaned and stored until the home is repaired and ready to be moved back in to.

It is a very sad experience for anyone to have to go through, but our goal is to make it as easy and worry free as possible so that the customer can concentrate on other things.

When in crisis we are always here to help!

Lightening causes house fire

7/24/2017 (Permalink)

This home sustained severe damage when lightening hit the roof and caught it on fire. The Fire Department had to put it out with water which caused even more damage. SERVPRO of Warren, Christian, Tood, Logan and Simpson Counties was on the scene within an hour of receiving the call. There was a lot of structural damage as well as the contents being damaged and destroyed. Our crew spent hours sifting through the items with the customer to pack up what was salvageable and bring it back to our office to be cleaned and stored until repairs are complete. The homeowner will have to move out until all the work can be done, however, they feel safe in the knowledge that we are going to make things "Like it never even happened."

Leak in Apartment Complex

7/24/2017 (Permalink)

There were 2 apartments affected when a water line burst in the bathroom of one apartment. The tenants contents were saturated and had to be moved in order to begin the drying process. While part of the crew met with the manager and got paperwork signed and explained the process to everyone involved, the rest of the team set to work. We had to pack up contents, move furniture and extract water. We were then able to set the drying equipment to begin getting things back to normal. Luckily our SERVPRO of Warren, Christian, Todd, Logan and Simpson Counties team was on site in time to keep the damage from spreading any further. After 4 days of drying equipment running and then spraying antimicrobial spray we were able to get things back "Like it never even happened."

Moldy Baby Nursery

7/24/2017 (Permalink)

The wall in this Warren County bedroom had mold growth beneath the Wallpaper. The homeowner was remodeling the room for their newest family member when they found the nasty invader lurking on the wall. SERVPRO of Warren, Christian, Todd, Logan and Simpson Counties was on the scene as soon as possible to get started on the task at hand. We were able to finish stripping the paper off the wall, sand the wall down to remove the mold and then seal it with an antimicrobial paint in order to prevent future mold growth. We were then able to help them get the room turned into a beautiful paradise for their new baby boy!! We turned a troubling situation into a very happy ending and left another SERVPRO customer feeling "Like it never even happened."

Moldy Lake Home

7/24/2017 (Permalink)

The walls and floor in this Lake Home are covered in mold due to high humidity. The home has been sitting empty for several months and the temperature wasn't controlled, therefore, mold has begun to take over. If let unchecked it only takes 72 hours for mold to begin to grow and it will quickly take over. SERVPRO of Warren, Christian, Todd, Logan and Simpson Counties was able to clean up, sand and seal the walls in order to rid the homeowners of this nasty fungus! Of course there were cabinets and some flooring that had to be pulled out and replaced, but the foundation was still good and the home was able to be put back "Like it  never even happened." 

This family will be able to make future memories in their Lake home thanks to team SERVPRO.

Leaky Roof

7/24/2017 (Permalink)

This home was damaged when a roof leaked due to a massive rain storm. Most of the rooms were affected and extensive drying had to be done. Our SERVPRO of Warren, Christian, Todd, Logan and Simpson Counties crew was able to pull back the carpet, remove the pad and then set equipment to dry the carpet and sub floor at the same time. 
The owners were happy to know that we had taken care of this type of situation before and that their personal belongings were in good hands. We were able to get the home dry in a few days and then put in new padding and relay the carpet. Once all that was done we cleaned all the carpet and made sure the home was back to its original condition "Like it never even happened."

Basement flood

7/24/2017 (Permalink)

When our office was contacted after hours due to a busted pipe we were on our way within the hour. A plumber was on the way to stop the leak and the local Insurance Agent recommended that she call SERVPRO of Warren, Christian, Todd, Logan and Simpson Counties to take care of drying up the mess. We were able to get water extracted, tear out carpet and pad, detach the baseboards and get equipment set up in order to begin drying up all the water. 

Our Office works closely with local agents and adjusters to assure that homeowners are taken care of as soon as possible so that their lives are as minimally impacted as possible.

This homeowner was very pleased at how quickly we responded and had them back to normal.

Bathroom Leak

7/24/2017 (Permalink)

A leaking pipe under the bathroom sink caused significant damage to this home. The hardwood was saturated in 2 rooms and had to be removed and the water also leaked down in to the crawlspace and insulation had to be removed in half of that area. Our SERVPRO of Christian, Todd, Logan and Simpson Counties team of trained technicians were able to extract the water and get the hardwood, carpet and trim pulled right away so that equipment could be set to prevent any further damage. Several Air Movers and Dehumidifiers had to run for a few days in order to get everything dried to industry standards. We were done with the dry out in 4 days and the customer was able to contact their contractor to begin putting everything back in place. 

Flooded Locker Room

7/21/2017 (Permalink)

The locker room and front office in this local business was flooded when a rain storm came through town. There was about an inch of standing water to be extracted from the floor when our SERVPRO arrived on site. Our crew was able to get the water extracted and equipment set within an hour of the call. Luckily there were not many contents affected and the regular work day didn't have to be disrupted. The manager was so happy to have us get everything under control so quickly and not have to stop the work flow. We left the equipment for a few days and then we were able to mop up any left over residue and get the business back "Like it never even happened." 

Storm in St. Louis is a humbling event

7/21/2017 (Permalink)

The Living Room in this Missouri home was flooded after several days of non stop raining. Our SERVPRO team was in town helping out local franchises with an over abundance of claims. 6 people from our location dropped what they were doing and went to St. Louis when we got the call that there was massive flooding and they needed as many crews as possible. Our Marketing team was in town first to assess the damage and set up appointments so that when our production team made it to town they could begin work immediately. We were able to help several families and businesses get their property back to preloss condition. Our crew is very humbled to be able to help out in times of crisis.

Missouri Rains

6/27/2017 (Permalink)

The basement in this St. Louis home was flooded when they got several days of non stop rain and the storm drains backed up. Our SERVPRO Storm Team was in town to help out with the influx of claims, but there were several roads that were closed due to flooding. When the waters receded we were able to get to this home and start the clean up process. We had to tear out carpet and padding due to the saturation of water and we also had to cut out the drywall 2 feet up in all of the rooms in order to properly dry everything out. After 4 days of running the drying equipment we were able to leave the customers ready for the repairs team to come in. 

Flooded Bank

6/27/2017 (Permalink)

A local Bank had 3 floors of water damage after a toilet tank over flowed during the night. Needless to say when we got the call early that morning we were quickly on our way to assist. There were ceiling tiles down and wet carpet and baseboard. The owners of course wanted to be back in working order as soon as possible with little interruption.

Our experienced crew was able to get all the water extracted and the ceiling tiles pulled and equipment set within a few hours so the employees never had to miss a beat. 

After 3 days of drying and putting back ceiling tiles everything was dry and we had another satisfied customer for SERVPRO of Christian, Todd, Logan and Simpson Counties.

Flooding in St. Louis

6/27/2017 (Permalink)

The basement of this St. Louis, Missouri home was flooded after several day of torrential rain had caused the storm drains to back up. SERVPRO of Warren County had 6 people in town helping out with the influx of claims that overwhelmed the local SERVPRO. We were able to get a crew to the location and start the drying process as soon as the waters receded. The carpet and baseboard as well as the drywall 2 feet up had to be removed due to the amount of saturation and condition of the water. 
We set equipment and were able to get the basement dried within 3 days, leaving our homeowners very thankful for SERVPRO of Warren County being in town to help out during the crisis.

Fire in Kentucky home causes major damage

6/27/2017 (Permalink)

This Kentucky home was severely damaged by smoke and fire when a pan on the stove caught fire. Luckily everyone was able to evacuate without any injuries. The Fire Department used foam to put it out so there was no water damage either. Our SERVPRO team was able to get on location and help get the home boarded up to begin the process of cleaning up. There were a lot of contents damaged and destroyed and of course the structure sustained quite a bit of damage, especially in the kitchen. Having a fire is always a devastating occurrence, but this homeowner was just happy that everyone was safe. Personal belongings, while sentimental, are mostly replaceable but human lives aren't. We are happy to be part of putting this family's life back together.

Mold in Repo Home

6/26/2017 (Permalink)

The walls and flooring in this Kentucky home suffered damage from a water loss that was left too long and mold began to grow beneath the wood flooring and up the walls . If water is left at the right temperature for a few days it will cause mold to start growing and will continue to grow at a rapid pace. SERVPRO of Christian, Todd, Logan and Simpson Counties has the right tools to tell where water has been saturated through to the subfloor. We were able to remove the mold with light sanding and then set equipment to ensure everything was properly dried before spraying an anitmicrobial that will help prevent future mold growth. 

In your time of need we are always here to help!

Golf Tournament in Christian County

5/17/2017 (Permalink)

Community Golf Tournament in Christian County Brag N' Rights Golf Classic

Our Sales Marketing Representative A.J Gilbert was present at the Brag N' Rights Golf Classic in Hopkinsville, KY. The Golf Tournament was a benefit for the local Chamber of Commerce and was very well sponsored. A.J and one of the owners of our Franchise, Susan Porter, were under a tent providing chips and crackers and water. We also gave away several golf towels and lots of useful information on what to do in case of a fire, water or mold loss on your property. The weather was beautiful and the rain stayed away long enough for everyone to enjoy the day. SERVPRO of Christian, Todd, Logan and Simpson Counties is very proud to be a new member of the Christian County Chamber of Commerce and looks forward to working with them for many years.

Moldy Floor

5/17/2017 (Permalink)

The living room in this Simpson County home suffered damage from a water loss that was left too long and mold began to grow beneath the wood flooring. If water is left at the right temperature for a few days it will cause mold to start growing and will continue to grow at a rapid pace. SERVPRO of Christian, Todd, Logan and Simpson counties has the right tools to tell where water has been saturated through to the subfloor. We had to pull up the hard wood in order to get to the underlayment where the mold was working its wicked magic. We were able to remove the mold with light sanding and then set equipment to ensure everything was properly dried before spraying an anitmicrobial that will help prevent future mold growth. 

In your time of need we are always here to help!

IICRC

4/26/2017 (Permalink)

Community IICRC Keeping up with IICRC Standards

SERVPRO Of Christian, Todd, Logan and Simpson Counties recently purchased several dozen new Velo Air Movers in order to keep up with industry standards. These pieces of equipment are lighter and more efficient than the old air movers that we are phasing out.


We follow stringent guidelines set in place by IICRC in order to keep receiving business from local vendors and offices.


Along with our state of the art equipment, we also have highly trained technicians that have to follow the IICRC standards when performing any work on Water Mitigation or Mold Remediation claims. Our crew is IICRC certified to remediate water losses and has to maintain this training by doing follow up classes every 2 years.  It is our goal to do things the right way the first time in order to keep our business thriving and our customers happy

Kentucky Managers Meeting

4/20/2017 (Permalink)

General Kentucky Managers Meeting Kentucky SERVPRO Managers Meeting

Ron Morehead and Steve Guice from SERVPRO Trainership in Alabama came to Bowling Green to host a Kentucky Managers Meeting. There were managers from all of the SERVPRO franchises in Kentucky present to take part in this event. SERVPRO strives to be the best and in order to be the best you have to train the best, therefore, they spend hours every year bringing resources and helpful tips to become better Managers and better teams. We want to succeed in this business and that is why we sent 4 of our employess to represent our Warren County SERVPRO as well as to gain valuable information to bring back to the rest of the Office and Crew. Everyone enjoyed the time to socialize with other franchise members as well. 

Builders Association of Southern Kentucky

4/17/2017 (Permalink)

Commercial Builders Association of Southern Kentucky Giving Back to the Community

The 2017 Builders Association of South Central Kentucky Home Expo was held at the Sloan Convention Center this past weekend. Along with SERVPRO there were over 50 other booths representing the many businesses of this region. There were many festivities including the Penguin Plunge and most businesses were having a give away of some sort. Our SERVPRO franchise gave away an Apple TV to one lucky person as well as giving out great advice on how to keep your home safe and secure during various disasters.  The people of the community were able to get lots of tips and ideas for building and decorating their homes and businesses. With Spring right around the corner this was a great start to beginning those new Spring Projects.

We really enjoy being part of the commercial community in the Southern Kentucky area.

Flooded Bank

4/17/2017 (Permalink)

Commercial Flooded Bank SERVPRO saves the day after a toilet tank overflow causes a terrible mess in Franklin, KY.

A local Bank had 3 floors of water damage after a toilet tank over flowed during the night. Needless to say when we got the call early that morning we were quickly on our way to assist. There were ceiling tiles down and wet carpet and baseboard. The owners of course wanted to be back in working order as soon as possible with little interruption.


Our experienced crew was able to get all the water extracted and the ceiling tiles pulled and equipment set within a few hours so the employees never had to miss a beat. 


After 3 days of drying equipment, cleaning floors and putting back ceiling tiles everything was dry and we had another satisfied SERVPRO customer. 


We are always there to make it "Like it never even happened."

Out and About in the New Territory

4/17/2017 (Permalink)

Commercial Out and About in the New Territory Out in the community to make a difference!

Our Marketing Manager, Nikki Duff, and Sales and Marketing Representative, Katie Moore were out scoping out the new territory today. The Moody's have recently added the Christian, Todd, Logan and Simpson County franchise to their territory. We are very excited to meet new people, join community organizations and start making a difference in all of our new locations. This photo is of the Christian County Justice Center in Hopkinsville, KY. We have already made contact with several local businesses and community members and look forward to making many more in the coming weeks.

If you have a disaster involving Water, Fire, Sewage or Mold please give us a call at 270-885-8811 and our highly trained team of professionals at SERVPRO of Christian, Todd, Logan and Simpson Counties will be there to help make your disaster "Like it never even happened."

Categories

Archived Posts