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Fire & Water - Cleanup & Restoration

Archived Blog Posts

What to do during and after a flash flood

4/23/2021 (Permalink)

flood Call SERVPRO of Christian, Todd, Logan and Simpson Counties at 270-885-8811 for all your water restoration needs!!

Flash floods occur as a result of heavy rainfall, rapid snow thaw, city drains overflowing or dam/levee failures. They occur quickly and unexpectedly. Flash Floods can effect ANYWHERE at ANYTIME, because it does rain everywhere. Now, most places are more prone to flooding, and it would be wise to learn about your local area. Cities and Urban environments are most common to flash floods, because of the impermeable surfaces, like asphalt and concrete that make up a majority of our surface roads and sidewalks. 

Flash Flood Quick Facts

  1. Do not walk, swim, or drive through flood waters. Turn Around, Don’t Drown!
  2. Just 6 inches of rapidly moving floodwater can sweep someone off their feet.
  3. Just 2 feet of floodwater moving at 9 feet per second (standard speed of flash floods) is enough to sweep vehicles away, move 100 pound rocks, uproot trees or level buildings.

Survive DURING

  • Depending on where you are, and the impact and the warning time of flooding, go to the safe location that you previously identified.
  • If told to evacuate, do so immediately. Never drive around barricades. Local responders use them to safely direct traffic out of flooded areas.
  • Listen to EAS, NOAA Weather Radio, or local alerting systems for current emergency information and instructions.
  • Do not walk, swim, or drive through flood waters. Turn Around. Don’t Drown!
  • Stay off bridges over fast-moving water. Fast-moving water can wash bridges away without warning.
  • If your vehicle is trapped in rapidly moving water, then stay inside. If water is rising inside the vehicle, then seek refuge on the roof.
  • If trapped in a building, then go to its highest level. Do not climb into a closed attic. You may become trapped by rising floodwater. Go on the roof only if necessary. Once there, signal for help.

Be Safe AFTER

  • Listen to authorities for information and instructions. Return home only when authorities say it is safe.
  • Avoid driving, except in emergencies.
  • Snakes and other animals may be in your house. Wear heavy gloves and boots during clean up.
  • Be aware of the risk of electrocution. Do not touch electrical equipment if it is wet or if you are standing in water. If it is safe to do so, turn off the electricity to prevent electric shock.
  • Avoid wading in flood water, which can contain dangerous debris and be contaminated. Underground or downed power lines can also electrically charge the water.
  • Use a generator or other gasoline-powered machinery ONLY outdoors and away from windows.

Don't Let Water Damage Ruin Your Summer Fun!!

4/15/2021 (Permalink)

busted pipe If you experience a busted pipe contact SERVPRO of Christian, Todd, Logan and Simpson Counties at 270-885-8811

With the temperatures quickly rising and the hot summer season headed straight towards us, our
the natural inclination is to turn up the A/C indoors!

However, the risk of water damage still poses
a threat even during the summer months.

The extended use of air conditioning units, if not properly maintained, can cause drainage issues. To avoid this, make sure to change your air filter regularly. Regular inspections and cleanings are also important to prevent and stop any issues in your unit from worsening. One thing to keep an eye on is the drainage pan. Check to make sure water isn’t leaking and accumulating in the pan. Especially in the hotter weather; mold, mildew, and fungus can easily grow and spread.

Another thing that keeps in mind is the potential for pipes to burst. Although burst pipes are more
common during the colder months, hot summer weather can still cause this headache for a home
or property owner. A good rule of thumb is to notice whenever there is a change in your water pressure. While it could be simply just an irritation, it could also be a sign that something bigger is on the verge of happening. This could be a result of corrosion build-up which leads to leaks and eventually, water getting into your home or office.

The risk for pipes bursting doesn’t stop there. If you notice cracks appearing on the walls, especially around the corner, it’d be safe to assume there have been changes in your foundation. An easy solution, however, is to consistently water the soil and even place plants around the perimeter of the foundation. The plants help moderate the temperature of the soil and can also serve to hold the ground together with their roots.

The last thing any home or property owner wants to deal with is water damage, no matter the
weather!

If you experience a busted pip in your home contact the water damage experts at SERVPRO of Christian, Todd, Logan and Simpson Counties at 270-885-8811, 24 hours a day, seven days a week!!

Busy Start to Storm Season

3/31/2021 (Permalink)

flooded road Nashville Flooding

As spring approaches and we look forward to warmer weather, the threat of severe weather also arises.  2021 has already seen it's share of storm events.

In February SERVPRO of Christian, Todd, Logan and Simpson counties sent a crew to Kansas City to help residents dry out from busted pipes.

Then flooding occurred in central Tennessee and your local SERVPRO has sent two teams to the area to assist local residents recover and get back on their feet! 

Whether the storm strikes across the country or across the street your local SERVPRO is here to help.  We are the industry leader in storm response and faster to any disaster. 

SERVPRO of Christian, Todd, Logan and Simpson Counties is ready to help you 24 hours a day, 7 days a week. Give us a call at 270-885-8811 

Commercial Sewage Job

3/31/2021 (Permalink)

Image of SERVPRO vehicles parked at location Commercial Loss in Franklin KY

In this industry you never know how your day is going to go.  You could have everything planned out and then a call comes in that changes all of that.

Early Monday morning a call came in regarding a sewage backup in Simpson County effecting two business and a basement.

When our SERVPRO of Christian, Todd, Logan and Simpson counties arrived on site they found standing water and sewage back up.  Our expert team immediately began the dry out and extraction process.  Flooring was removed, contents were taken out for cleaning and equipment was set. By late afternoon the basement which had close to two feet of standing water was virtually dry and all the contaminated flooring had been removed.

Your SERVPRO of Christian, Todd, Logan and Simpson Counties  team is here all hours of the day to help with your commercial emergencies. You can reach us 24/7 at 270-885-8811

Preventing Dryer Fires

3/31/2021 (Permalink)

aftermath of a dryer fire Dryer Fire

Every year firefighters across the country respond to 13,820 home fires caused by dryers according to the National Fire Protection Association.

To help prevent these type of fires here are four best practices to ensure safety in the laundry room

1. Clean the lint filter

Not once a month, or once a week, but clean the lint after every load. Not only will it help prevent a fire, but your laundry will dry faster

2. Replace accordion style ducts

Generally, dryers are equipped with a 4-inch vent in the back, which homeowners or installers connect to the exterior vent with a duct. But not all ducts will do.

If you see a plastic or foil accordion-style duct connecting your appliance to the vent, it’s a good idea to replace it. These are risky because they can sag, allowing lint to build up at low points and trapping lint in their ridges.

3. Clean the dryer duct annually

If you notice your clothes are taking longer to dry, there maybe a blockage in the dryer vent system.  If you don't see exhaust from the outside, the vent maybe blocked with lint. Disconnect your dryer from the power source, disconnect the duct from the dryer and vacuum both the dryer and duct as much as you can access. While back there, it would be a good idea to clean behind and under the dryer

4. Handle chemical stains with care

Clothes stained with gas, cooking oils or other flammable agents need to be handled with caution. The Consumer Product Safety Commission recommends washing such clothing more than once and then hanging to dry. If a dryer must be used, use the lowest setting and a cycle that concludes with a cool-down period.

Contact SERVPRO of Christian, Todd, Logan, and Simpson counties for all your fire and smoke issues. We can be reached at 270-885-8811

Faster, anywhere, anytime!

3/18/2021 (Permalink)

Kansas City Frozen Kansas City

WOW! What a start to 2021.  Between record freezing in Texas and the mid-west and record rain fall here at home, your local SERVPRO has been busy.

SERVPRO of Christian, Todd, Logan and Simpson Counties sent a storm team to Kansas City to help residents of surrounding communities when pipes started bursting.  Our team spent three weeks helping homeowners and business owners get back to their lives and make it "Like it never even happened."

Back home record setting flooding ended the month of February and our team was on it.  Responding to basements being flooded and businesses who drains were backed up, SERVPRO worked until the water was gone and repairs could be.

With storm season approaching, remember it doesn't matter if it's hundreds of miles away, or across the street SERVPRO will be there. 

If you have any water, smoke, mold needs contact SERVPRO of Christian, Todd, Logan and Simpson Counties at 270-885-8811 

Flooding and Home Insurance

3/12/2021 (Permalink)

car in water Kentucky Flood

With the rain and flooding that has recently effected our area, now would be a good time to review your homeowners coverage with your local agent. 

The majority of the time groundwater is not covered by a homeowner's policy.  You will want to discuss your options with your agent in regards to your coverage.  If you have a basement, you want to make sure you have a sump pump endorsement that will cover you in the event that the water is to much for the pump to pump out.  If you live in an area that floods frequently talk to your agent about your property being in a floodplain and the coverages that are available to you. Remember after something happens, it's late to talk to your agent.

If you do suffer from water damage contact SERVPRO of Christian, Todd, Logan, and Simpson Counties at 270-885-8811!

How to tell if there is mold in your home

3/9/2021 (Permalink)

Basement mold Example of mold growing in basement

Mold can be a common issue in homes, and while it may not always be dangerous, it can cause structural damage to your home. If you suspect mold the best thing to do is to address the issue as quickly as you can.  Here are some signs that you have might have a mold problem.

Mold Spores

Once you see mold, you already have a big problem on your hands.  The spores you see are just the "tip of the iceberg". Simply scrubbing with soap won't get rid of the mold. If you see visible mold, reach out to a mitigation company as soon as possible.

Musty or Damp Smell

If you notice a moldy or musty smell, it might be an indicator of a mold problem. 

History of Flooding

Past flooding could lead to future mold problems. Mold can be a long term problem after the flooding takes places. If you know your home has flooded in the past, you might want to have your home checked for mold, even if you didn't see any immediately after the flooding

If you have notice any of these signs contact SERVPRO of Christian, Todd, Logan and Simpson Counties at 270-885-8811!! We are your local mold mitigation experts and are available 24/7 to help!  

How to Detect Water Damage in your Home

2/12/2021 (Permalink)

Mold around tub Example of mold around a tub that might indicate a leak

The worst water damage is the kind you don't detect until significant damage is done.  Water can slowly and silently leak, and bathrooms can be notoriously hard to spot because it tends to be a room with moisture anyway.  As it turns out, these quiet drips can cause extensive water damage with time.  What are some common causes of water leaks in bathrooms? Here are three typical causes:

     *Grout deterioration around showers

     *Broken faucet in sink, bathtub or shower

     *Damaged drain in bathtub or shower

While damage can be hard to spot in a bathroom, here are a few things to look for; sure signs that you have water damage that needs to be addressed. 

Mold or Mildew

The first sign of a hidden leak is usually mold and mildew on the outside of the tub, shower or wall.  While it might not be a sure sign of significant  water damage, it does indicate that something is off and that it might be time to call in a water damage specialist to check it out.

DAMAGED WALLS or CEILING

Water gets splashed on bathroom floors now and then, and that should not be a problem as long as it's not substantial.  Bathrooms are built to take occasional water exposure.  However, if you see a patch, stain or crack on the ceiling below the washroom, there's an issue.  You are likely dealing with a shower pan leak or broken drain line.  

EARTHY SMELL

Mold has a distinctive earthy smell that is fairly easy to detect.  It is a clear indication of hidden leaks in your house, which is hard to track down.  Water can drip at one point and move to damage another part of the house.  If you suspect a leak it is best to call a trained water damage professional. 

If you suspect you have water damage contact SERVPRO of Christian, Todd, Logan and Simpson counties at 270-885-8811. We are available 24 hours a day, 7 days a week.  

Smoke Odor Removal in Hopkinsville, KY

2/1/2021 (Permalink)

A green ozone machine An ozone machine used to neutralize odors in any home or business

Removing smoke and fire odors from a home or business can seem like an impossible task. Soot particles can hide in every nook and cranny within furniture, walls, and even the floor. The best option is to call on SERVPRO; the fire and odor removal professionals in Hopkinsville, Kentucky. 

Methods for Removal

  • Air filtration devices or "air scrubbers": These machines suck in the air in the affected area and release back clean air after being filtered. We use a variety of either HEPA filters or activated carbon filters depending on the type of smoke. 
  • Thermal Foggers: This type of fogger uses heat and pressure to release particles similar to soot, making it an effective method of odor removal. They capture any particle to help refresh the affected area. 
  • Ozone Machines: This is one of the most common tactics for smoke odor. Ozone, a natural chemical, is released into the air to eliminate odor particles and neutralize the air. 

Do you have a stubborn smell? Call the professionals at SERVPRO of Christian, Todd, Logan, and Simpson Counties today! 

What to Expect: Sewage Backups

1/27/2021 (Permalink)

Whenever heavy rains take over our counties, flooding and drain backups need to be on every property owners mind. Water finds the path of least resistance in order to enter a space, and this can mean your basements or sewer lines. 

Lots of demolition and sanitizing is required with a sewage or ground water flooding loss. SERVPRO of Christian, Todd, Logan, and Simpson counties makes sure that all safety protocols and IICRC standards are followed. We remove any drywall, contents, flooring, and insulation that touched the contaminated water. We use our own cleaning products and methods that are developed at our headquarters in Gallatin, TN. Lastly, we make sure that the structure is dried completely with our industrial air movers and dehumidifiers. 

Most insurance policies do not cover or have limited coverage when it comes to these types of flooding, so review your policy with your agent today! Then call SERVPRO when the disaster strikes. 

Fast Response to Elkton, KY by SERVPRO

1/22/2021 (Permalink)

Water losses are never fun for a homeowner, but experiencing one during Christmas weekend is an even bigger headache! 

SERVPRO of Christian, Todd, Logan, and Simpson Counties responded to a call from a tri-plex home in Elkton, KY. A supply line to a washing machine popped and flooded all three units throughout. Our crews were dispatched to the site knowing we were the right ones for the job! 

To dry the trapped moisture, we removed vinyl tile flooring from the middle unit. The structure materials in the other apartments were less damaged, so we were able to dry them in place with our industrial air movers and dehumidifiers. The final step will be to replace the flooring and ensure the property is put back "Like it never even happened." 

Responding to the loss immediately is the key to saving your property from extreme damage. Call on SERVPRO for all your water needs! 

Post-Construction Cleanup? We do that!

1/8/2021 (Permalink)

As fast as our communities are growing in Christian, Todd, Logan, and Simpson Counties, SERVPRO understands the importance of supporting that! Construction companies and realtors are working endlessly on new builds and speeding up the process the best they can. We want to be the ones to help finish the job, so SERVPRO offers post-construction cleanup to help! 

Call on us for any exterior or interior needs, and some examples are listed below:

Interior:

  • Walls, doors, and trim
  • Air ducts
  • Windows
  • Cabinets, countertops, and appliances
  • Dust and debris removal
  • General cleaning (ex. sweep and mop)
  • and much more! 

Exterior:

  • Trash removal 
  • Power washing driveways
  • Exterior lights and windows
  • Doors and entryways
  • and much more!

SERVPRO of Christian, Todd, Logan, and Simpson Counties is the #1 choice for all cleaning and restoration needs!

Out With the Old, In with the New: 2020 Recap

1/8/2021 (Permalink)

Adapting to the challenges brought on by 2020 was something no one could prepare for. National movements, COVID-19, and many tragedies struck our world, and learning to roll with the punches was a large part of our year. SERVPRO of Christian, Todd, Logan, and Simpson Counties is welcoming 2021 with a quick recap of our achievements! 

We made changes to our PPE requirements to keep our technicians safer on the job. We gave "clean" a brand new meaning and tackled countless COVID-19 calls from commercial properties. 

Our storm teams traveled to Ohio, Pennsylvania, Iowa, Illinois, and Alabama to help hurricane and flood victims. This was the highlight of 2020 as we got to help over 100 families and businesses! 

The marketing department attended many events and community service projects across our territory. Helping others is a top priority here at SERVPRO!

In 2021, our goal is to continue to grow our brand and businesses by reaching even more customers for restoration and cleanup needs. We are grateful for all of you for your support in 2020. Thank you!

Water Damage in Hopkinsville, KY

12/22/2020 (Permalink)

A toilet with a broken supply line and a trashcan When a toilet supply line pipes, the damage can be widespread and happen fast!

Late night water loss? We can handle that!

SERVPRO of Christian, Todd, Logan, and Simpson Counties received a call last week from a frantic customer. She had gotten home from work to find a large flood in her master bathroom all the way down to her finished basement. The supply line to her toilet had broken, sending water throughout her home for hours. 

Ours crews were dispatched immediately with our water extraction unit, tools, and drying equipment. They removed saturated carpet padding and baseboards in the master bathroom where the leak started. The basement was most seriously affected and required a great amount of demolition. The technicians removed their vinyl flooring and some ceiling drywall that was caving in from how saturated it was. This water is classified as category 1, which means it is a clean source with minimal threat of contamination. We were able to dry out the structure in three days and get this home back to normal. 

Call SERVPRO of Christian, Todd, Logan, and Simpson Counties for all of your water damage needs! 270-885-8811

COVID-19 Cleanings in Christian and Todd Counties

12/22/2020 (Permalink)

A man wearing a Tyvek suit holding a chemical sprayer "Locked and Loaded" with our chemical sprayer for a precautionary COVID cleaning!

Introducing our new Certified: SERVPRO Cleaned program for commercial businesses!

The world has changed what it means to be clean, so let customers and employees know that SERVPRO, the nation’s #1 choice in cleanup and restoration, was there with a higher cleaning standard, Certified: SERVPRO Cleaned.

This program is based on three C's: consult, clean, certify. For consult, our Production Manager will visit or virtually meet with you to find the unique needs your property has and make a cleaning plan. For clean, our trained technicians will perform a COVID-19 disinfection. The process will change depending on the severity of the contamination, like having a confirmed case present or if you are only looking for precautionary services. Lastly for certify, the SERVPRO cleaned shield will be present on the entrances or throughout your building to show your customers your commitment to safety. We also offer social media options that you can share to broadcast SERVPRO's certified clean. 

SERVPRO of Christian, Todd, Logan, and Simpson Counties wants to support our communities as much as we can. Often times we are called for fire and water damage, but cleaning is one of the most important services we can offer to everyone! Call on us today to get a FREE quote on your cleaning. 270-885-8811

SERVPRO Heroes to the Rescue!

12/22/2020 (Permalink)

A SERVPRO logo on a red and green background SERVPRO of Christian, Todd, Logan, and Simpson Counties is Here to Help!

SERVPRO has the largest market share of all restoration companies in the nation. What does that mean? Our crew of team members is quite literally the number 1 choice for all restoration needs! We can tackle any disaster from water, fire, mold, storm, biohazard, and cleaning. 

Here are a few of our customer testimonials from across our community and even from out of state! 

  • "I really cannot say enough good things about this company.  They work fast and are extremely knowledgeable.  The office staff is explanatory and helped me understand what was needed.  I really had no clue and they were so patient with me.  Thank you!" -Shannon in Adairville, KY
  • "SERVPRO of Christian, Todd, Logan and Franklin Counties was at our location as soon as we called them to help. We had a fire that smoke up all of the contents and the structure. Their crew was there for several days to make sure that the store was cleaned up properly." -Billy in Monterey, TN
  • "Would absolutely recommend SERVPRO to anyone. Johnathan and Jeff were so helpful and courteous. They went above and beyond to help my family at a very difficult time even with a tight deadline. Will always be appreciative of their friendliness and their ability to handle our needs so quickly." -Amy in Hopkinsville, KY

We take pride in being the heroes called during such stressful moments in our customer's lives. Going above and beyond is just what we do. Call us at 270-885-8811 any day at any time! 

Hurricane Sally sends SERVPRO to Mobile, Alabama

11/10/2020 (Permalink)

A tree fallen onto a house with a blue tarp Just one of the many houses we were able to work on in Mobile, Alabama!

This year has brought on a record breaking number of hurricanes and tropical storms. SERVPRO of Christian, Todd, Logan and Simpson Counties has been sent on 7 storm deployments alone! This part of our job can be physically and mentally taxing, but it is an opportunity we will always take being the heroes on scene. 

In September, 8 members of Team Moody were sent to Mobile, Alabama to assist with water damage victims. Majority of the customers had roof damage from missing shingles or a tree striking their house after extreme wind gusts. Our main job has an emergency responder is to remove any wet building materials, dry out the structure, and sanitize the home from the bacteria brought in with the water. 

Our team helped 25 houses with mitigation in a 30 day time frame. We value being trusted by these families and by our corporate storm team. Call on Team Moody for your storm damage today! 

Different Types of Water Damage

10/29/2020 (Permalink)

Use Caution In Standing Water - Boots in Water Never walk in standing water without foot protection.

When water floods your home, how do you know if it is safe to clean up on your own? This is the question thousands of homeowners ask themselves every year after waters spreads its way across the floor of the property and causes water damage. To help answer the question, the Institute of Inspection Cleaning and Restoration Certification (IICRC) has categorized contaminated water levels into three degrees of danger.

Category 1: This water is generally deemed harmless to humans..

Category 2: Clean water (category 1) that sits for more than 24 hours can move into category 2 because it is then considered contaminated water. Other ways this water can become contaminated include coming in contact with the following household items: Grease, Food, Bleach, Cleaning supplies. Because category two liquid is unsafe, it should be handled by a specially trained water restoration team.

Category 3: This water is classified as grossly unsafe and extreme caution should be used when encountering the liquid. This type of unclean water is often filled with fecal matter, dangerous chemicals, and toxic materials. Natural disasters, overflowing rivers, and sewage backups can flood your home with this unhealthy type of liquid.

Any type of water damage should be handled with caution, and the Professionals at SERVPRO of Christian, Todd, Logan, and Simpson Counties are trained and qualified to handle all losses with care. 

We are "Always Here to Help"!

(270) 885-8811

Common Causes of Water Damage

10/14/2020 (Permalink)

Water Damage from a Busted Pipe This is the effects of a busted water pipe on hardwood floors.

While severe weather is one of the first things one thinks of where water damage is concerned, water damage can happen in other ways.

Storms and flooding can cause catastrophic water damage, but they are often not the main culprits. Everyday household items in your home can be responsible for many situations that result in water damage.

According to the Insurance Institute for Business & Home Safety (IBHS), the leading household systems that cause water damage are:

  • Frozen pipes can burst due to water pressure buildup caused by freezing water or when the supply system materials fail and results in pipes leaking or bursting. 

  • Plumbing drain system failures occur when a sewer drain backs up and overflows into a home or from material breakdown issues. 

  • Toilets are the second leading source of residential water damage loss after plumbing supply system failures and can range from faulty fill valves or clogged drain lines. 

  • When an older water heater has reached its life expectancy, the tank begins to deteriorate and rust and corrode, resulting in leaking or bursting issues. 

  • Typically caused by water supply hose failures, machines overflowing and drain line failures, washing machines are one of the top 10 sources of residential water damage losses. 

If your home has experienced water damage of any type, the team at SERVPRO of Christian, Todd, Logan, and Simpson Counties  can make it look “Like it never even happened.”

Call our emergency line 24/7 @

(270) 885-8811

We are always here to help!

Most Fires Start In The Kitchen!

10/5/2020 (Permalink)

Grease Fire on Stove Grease Fire from an unattended Stove.

House fires, no matter how or why they start, are frightening at best and there are many causes.  Kitchen fires top of the list for because the appliances are often left unattended.  Fires that begin this way are the highest cause of personal injury and 2nd cause of death in home fires.  

As always, SERVPRO of Christian, Todd, Logan, and Simpson Counties hope you never have to face the aftermath of a fire damage in your home, but in the unfortunate event that it does happen, we are here to help.  

We can be reached anytime, day or night-

(270) 885-8811.  

Locally Owned and Locally Operated, We are "Always Here To Help"!

Fire Damage Process

9/30/2020 (Permalink)

Fire Damage to Interior This is the effects of a Fire to the interior of the structure.

After the fire trucks leave, your home likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO of Christian, Todd, Logan, and Simpson Counties have the specialized fire restoration training needed to restore your home to pre-fire condition.

Have Questions About Fire, Smoke, or Soot Damage? Call Today – 

(270) 885-8811

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

24 Hour Emergency Service

9/30/2020 (Permalink)

Damaged Flooring Damaged Flooring Due To Water Damage

Faster to Any Size Emergency

In many cleaning and restoration situations, immediate action is needed. SERVPRO of Christian, Todd, Logan, and Simpson Counties is positioned to be faster to any size emergency. An immediate response helps to minimize the damage and the cleaning and restoration costs.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO arrives quickly and starts the water extraction process almost immediately.

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Call us with any questions-

(270) 885-8811

Commercial Restoration Services

9/30/2020 (Permalink)

No Job Is Too Large Our Team has the equipment and manpower to assist in any size disaster.

There's never a convenient time for fire or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need.

No Job Is Too Large

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are pre-qualified and strategically positioned throughout the United States to handle any size disaster. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation. 

If your business suffers a major loss, call (270) 885-8811

Disaster Recovery Team

The SERVPRO Disaster Recovery Team can provide help whether it’s a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.

Storm Deployment to Cedar Rapids, Iowa

9/8/2020 (Permalink)

A blue tarp and wood covering holes in a home This is the emergency tarp and board up from one home that was crushed by an oak tree in Cedar Rapids, Iowa

Team Moody Travels to Iowa After Derecho Damage

Have you ever heard of a Derecho? This storm system consists of thunderstorms with intense straight-line winds that rival those of tornadoes and hurricanes. A derecho comes with little to no warning with the potential to demolish buildings or landscaping in its path. 

Storm Team Moody was activated to Cedar Rapids, Iowa on August 19th. We were granted 50 leads of homeowners who had water damage in every level of their home. The sales marketing team evaluated homes with missing roofs, fallen trees that had collapsed the structure, and windows that had leaked in water. Many of our customers went without power for over 10 days and were unable to leave their homes due to the lines and trees on the roadways. The devastation was something that these Iowa citizens had never experienced, even living in "tornado alley". 

Our team was able to assist with restoration services for over 15 homes in 6 days. We are thankful to be given this opportunity to help so many during these events. SERVPRO of Christian, Todd, Logan, and Simpson Counties is always "Here to Help"! 

Contents and Fire Damage

7/31/2020 (Permalink)

Fire damage, including smoke and soot, affects not only the structure of your house but also your belongings. SERVPRO of Christian, Todd, Logan, and Simpson Counties understands your family’s furniture, clothing, keepsakes, and other belongings make your house more than a structure; they make it home.

If You Have Questions or Need Help, Call Us Today – (270) 885-8811

Contents Restoration

SERVPRO specializes in restoring contents damaged by water, fire, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your belongings to determine what items we can restore to pre-fire condition. We use several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned.
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.
     

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning due to fire damage, SERVPRO can conduct an organized, efficient move-out of the affected area. Move-out will provide several benefits, including:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

Electronic Cleanup

Fire-damaged electronics can present a serious hazard. Do not attempt to turn on or operate any electrical device that you suspect has been damaged by fire. Smoke residues can contain acids that corrode metal surfaces. If the residues are not removed, corrosion causes electronic failure in the device. We will coordinate the restoration of your electronics, including:

  • Television sets
  • DVD players
  • Computers
  • And more

The key to restoring electronics is taking prompt action to prevent further damage. Electronics will be cleaned and inspected by a qualified electronics technician.

Document / Photograph Drying

When your valuable documents, including photographs, are damaged by water or fire, extreme caution should be taken to help ensure the fire damage does not destroy the document. Although some documents may not be restored to pre-fire damage condition, we can save a great deal and help minimize additional damage. 

Depending on the type of documents and the level of fire, smoke, or soot damage, they have five options for the restoration of documents:

  • Air Drying
  • Dehumidification
  • Freezer Drying
  • Vacuum Freeze Drying
  • Vacuum Thermal Drying

Contents Claim Inventory Service

When a fire emergency strikes, the damage can often feel overwhelming. We can help ease the worry and confusion during the recovery process, by providing a detailed and accurate list of your belongings. We take a room-by-room inventory of your contents, including digital photos.

Our Contents Claim Inventory Service:

  • Preloss list 
  • Detailed and accurate report
  • Better information to settle claims quicker
  • Assistance with burden of proof for claims

Peace of mind when you need it most!

The Brand You Can Trust

7/31/2020 (Permalink)

SERVPRO responding to a loss When disaster strikes, it's all hands on deck.

When, not if a disaster strikes knowing who trust is in your home or business is a big decision. SERVPRO is the leading brand in the Restoration Industry. 

Whether you live in Christian, Todd, Logan, or Simpson Counties, one call to is all you need to make.

                      (270) 885-8811 

Our team of trained and certified technicians along with a dedicated Project Manager will quickly respond to the loss and begin the process of restoring your life back to normal. 

With a network of over 1700 locations, there is no job that SERVPRO cannot handle. 

From Fire, Lightning Strikes, Smoke, Water, Mold, Bio-Hazard, or Covid, we have the resources, equipment, and knowledge to protect you and provide the peace of mind you deserve. 

We have National Accounts with hundreds of Insurance Carriers which means we have strict standards to follow during the entire cleanup and restoration process. 

Call your friends at SERVPRO of Christian, Todd, Logan, and Simpson Counties for all your Remediation needs.  (270) 885-8811

**Don't forget that we are available 24 hours a day and 7 days a week.** 

SERVPRO is always ready to respond!

7/17/2020 (Permalink)

SERVPRO trucks on site SERVPRO responding to a commercial loss at midnight.

If a natural disaster hits it might impact your commercial or residential business. Our SERVPRO team is highly trained and qualified to respond to your residential or commercial needs! Our Storm Team has traveled near and far to respond to natural disasters. When responding, we want to make sure we arrive on site as quickly as possible! If your commercial business was impacted by water damage, the first thing our technicians will do is remove all of the wet and affected areas. Our team always is tentative to help clean up and get your business running again in no time!

Storm or Flood Damage? Call Us Today (270) 885-8811

Commercial Restoration Presents Unique Challenges

SERVPRO has the training, experience, and equipment to handle large commercial storm or water damage emergencies. Regardless of your property type or size, we will respond quickly to clean the property and manage the restoration project through to its completion. Learn more about our training and certifications.

Locally Owned Company with National Resources

SERVPRO of Christian, Todd, Logan, and Simpson Counties will respond immediately to the storm or flood event affecting your commercial property, regardless of the size or scope of the damage. We are part of a national network of over 1,700 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large scale events and disasters.

We are proud to be a part of our community and strive to provide the residents and business owners in our area the fastest response times and our best work each and every day.

We are proud to serve our local communities:

Preventing Fires This Summer

6/24/2020 (Permalink)

People at a table and a man with food on a grill Call SERVPRO today for any questions or more safety tips

Summertime Safety!

From Memorial Day weekend until the leaves start to fall, everyone is ready to pull out the grills and start up the fire pit for s'mores and hotdogs. It is critical for homeowners to follow SERVPRO safety tips to avoid a fire and extensive damage!

  • Never use a propane or charcoal grill indoors. 
  • Always keep children and pets as far away from the grill as possible. They will not understand the severity or how dangerous it can be.
  • Place your grill on concrete or any hard surface. Avoid grass, areas of high foot traffic, siding, railing on decks, or near trees with low hanging branches.
  • Any tools used to start a flame should be locked away, such as matches, starter fluid, or lighters. 

Air Duct Cleaning in your Commercial Building

6/19/2020 (Permalink)

We get this question a lot: How often should I get the air ducts cleaned in my home or business? The recommended answer is every 3-5 years dependent upon the environment and other conditions. 

SERVPRO of Christian, Todd, Logan, and Simpson Counties has partnered with several apartment complexes,nursing homes, and businesses in our area to keep them clean on a regular basis.

Think your property is in need of an air duct cleaning? Here are a few telling signs to let you know it's time:

  • Thick dirt building up on air vents
  • The smell of mold is present
  • More dust is visible around the property than normal

Our professional recommendation is to always scheduling a cleaning when moving to a new location, if pets are in the property, or after any reconstruction or remodeling. Call us today for a FREE estimate on air duct cleanings in Hopkinsville, Russellville, Elkton, Auburn, or Franklin! 

SERVPRO Travels to Cincinnati, OH

6/5/2020 (Permalink)

Fans and dehumidifiers in a basement SERVPRO drying equipment in a Cincinnati basement

SERVPRO of Christian, Todd, Logan, and Simpson Counties is always "Here to Help", even if that means driving 4 hours! Last month, we were called to travel to Cincinnati, Ohio to help the local franchises with an overwhelming number of water losses. The area had an abnormal amount of rain in a short time frame, which caused basements to flood and floor drains to back up. 

Our Production Technician, Brooklyn, was one of those team members called to action. We helped over 15 homeowners get their basements dried out, demoed, and sanitized "Like it never even happened." We enjoyed being chosen to help during this time, and are always thankful to lend a helping hand. 

Be sure to call us for any and all of your restoration needs! From fire, water, mold, or biohazard, we do it all. Call today at (270) 885-8811

Fire Damage Cleanup in Russellville, KY

6/5/2020 (Permalink)

a bedroom with clothes and trash on the floor Fire damage in a Russellville/Logan County

Answering the Call

On January 15th, 2020, our office got the call from a State Farm insurance agent who had a family suffer from a large fire overnight. The fire started from smoking materials in a first floor bedroom and it spread throughout both levels and all rooms. Our production technicians and project manager immediately headed to the home to do a free board up of the windows and doors that were blown out. 

The family members helped sort through their salvageable contents and we took care of the rest. Our crews were able to take inventory of the contents that were disposed of, take out the affected drywall and insulation, remove any flooring that was trapping moisture, and do a general cleanup of the area. Our next step is to begin the reconstruction process and get this family moved back in as soon as possible. 

We are always heartbroken when this happens to our customers, but we take pride in being the team called to help. Have questions? Call us today! (270) 885-8811

Choose SERVPRO for Biohazard Cleanup

6/5/2020 (Permalink)

A man in a tyvek suit holding a biohazard sign Call SERVPRO today for any biohazard cleanup!

Occasionally, there are some things you cannot clean on your own. 

SERVPRO of Christian, Todd, Logan, and Simpson Counties have been professionally trained to clean up biohazard materials with the safest techniques. Some of these situations could include:

  • Hoarding: We will discard of any items necessary, while also cleaning the areas that have not been properly treated due to the hoarding. 
  • Sewage Backups: It's a dirty job, but someone has to do it! Our technicians can remove the damage and bring the area back to a sanitized and safe state.
  • Crime Scene/Bodily Fluids: Once a crime scene is released by the proper authorities, SERVPRO is certified to handle any cleaning necessary.
  • Animal Infestation: SERVPRO ozone machines are state-of-the-art devices that can remove odors from the air in your home or business. 
  • Vandalism 

Tornado Preparation

4/23/2020 (Permalink)

Storm team photo Our Storm Team is always ready to respond!

Luckily in Christian, Todd, Logan, and Simpson Counties  we do not experience the potential threats that tornadoes can have as often as other parts of the country. These places include the upper Mid-west, the northern and southern plains and the Gulf coast.

Tornado season usually refers to the time of year the U.S. sees the most tornadoes.  But, remember, tornadoes can happen at any time of year. Tornadoes can also happen at any time of day or night, but most tornadoes occur between 4–9 p.m.

However, it is always a good idea to be prepared in case a disaster strikes. About 1,200 tornadoes hit the U.S. yearly. Since official tornado records only date back to 1950, we do not know the actual average number of tornadoes that occur each year. Plus, tornado spotting and reporting methods have changed a lot over the last several decades.

SERVPRO will respond 24-hours a day to emergency fire and water services. We are a proud partner with the Red Cross and take part in cleaning up damages after a storm.  We have the tools and the people who have experience in water, storm, fire damage restoration and we are always here to help.

Water Damage and Using the Right Equipment

4/18/2020 (Permalink)

Moisture meter and Drying Equipment Proper Drying Equipment and Moisture meters are critical in the drying process

SERVPRO of Christian, Todd, Logan, and Simpson Counties understands that utilizing the proper equipment makes a measurable difference in reducing claims loss expense. When it comes to a water damage, time matters. We will answer your call with fast action, exceptional equipment, and trained, uniformed personnel.  The right tools for the job is vital to timely mitigation. Here's how we break it down:

Psychrometrics

Psychrometry is the study of the air and its properties. The properties of temperature, humidity, vapor pressure and dew point are measured to evaluate air conditions in the structure, enabling a SERVPRO professional to create the proper atmosphere for more efficient drying.

Detection Equipment

Moisture Sensors - used to detect moisture in carpets, baseboards and walls.

  • Moisture Meters - used to determine the actual moisture content of various materials. The moisture tester provides accurate moisture readings that enable the professional crew member to monitor the drying process.
  • Thermohygrometers - measure both temperature and relative humidity. Capturing these two readings, a professional using a psychrometric chart can calculate specific humidity, dew point and vapor pressure.

Call SERVPRO of Christian, Todd, Logan, and Simpson Counties anytime, and day @

(270)885-8811

Spring Storms

3/31/2020 (Permalink)

Clogged Gutters Regularly check to make sure your gutters are clean.

Spring storms pop up in Christian, Todd, Logan, and Simpson Counties many times without warning. These rains can leave a devastating effect and cost thousands of dollars in damage. 

Being prepared is a small step to help minimize the damage. If you have a basement or crawlspace, regularly check your sump pump to make sure it is unclogged and working properly.

The Spring is also a good time to clean your gutters and ensure that your downspouts are properly diverted away from you house. 

We also suggest reaching out to your Insurance Agent and reviewing any policies for proper coverage. If you are not sure, ask your agent exactly what coverage you have any if there are policy limits to be aware of. 

SERVPRO of Christian, Todd, Logan, and Simpson Counties is always open and available 24/7.

(270)885-8811

Are You Ready

3/31/2020 (Permalink)

If you own or manage a business in Christian, Todd, Logan, or Simpson Counties you should have a contingency plan. It is not a matter of "If", but "When" a disaster will strike. 

From a Cyber attack to Fire or Water Damage you can never over-prepare.

PrePlanning:

SERVPRO's Emergency Ready Profile can capture all important information to help prepare for the unexpected. From emergency contacts to emergency shut offs, this FREE app based plan can assist in the preparation phase. 

Even if you have a written plan in place, the Emergency Ready Profile will add an additional layer of preparedness. We can incorporate your plan into this digital format that you will always have at your fingertips. 

Execution:

Contact you local representative and schedule a free assessment and see how we can help save thousands of dollars by helping you prepare. 

Call (270)885-8811 or visit SERVPRO.COM. 

COMMON CAUSES OF HOUSE FIRES

3/31/2020 (Permalink)

Firefighters standing beside a house on fire SERVPRO can assist with any type of Fire or Smoke damage.

Can you guess the most common causes of house fires? Fire damage may result in ways you least expect. Take precautionary measures now to protect your home from the following fire instigators.

  • Cooking equipment: Cooking equipment is the number one cause of house fires. Pots and pans can quickly overheat when left unattended or mishandled. Be sure to turn handles towards the middle of the stove to avoid children from accidentally grabbing it from the burner. When leaving the house, remember to turn off stove-top burners and ovens.
  • Smoking in Bedrooms: Avoid smoking in bedrooms at all costs. A cigarette butt can stay lit for hours and cause a flame after coming into contact with clothes or furniture. Open flames such as candles also pose a danger for many residents.
  • Old electrical equipment: Older lampshades and light fittings may build up heat, and weak bases could pose a tipping hazard. Electrical equipment such as these should be checked for faulty cords, and the power point must not be overloaded with double adapter plugs.
  • Flammable liquids: Liquids such as petrol, kerosene, or methylated spirits should be kept away from heat sources and stored properly according to their label.

Nobody wants to come home to irreparable damage. By knowing these common causes of house fires, you and your neighborhood can live a little bit safer. When accidents happen, SERVPRO Christian, Todd, Logan, and Simpson Counties is here to clean fire damage and restore your home quickly and professionally.

The Industry Leader

3/20/2020 (Permalink)

Equipment cleaned and staged for use We are ready anytime of day or night.

Choosing a company to work in your home following a disaster is not an easy task. The time immediately following a water damage or fire in your home is just the beginning of a range of emotions. 

The team at SERVPRO of Christian, Todd, Logan, and Simpson Counties are highly trained and certified by the IICRC (Institute for Inspection, Cleaning and Restoration Certification. This means that we are ready to assist with any type of disaster, at anytime. 

SERVPRO is the most recognized name in the disaster industry and we have relationships with hundreds of insurance carriers. This means that we understand the importance of relationships and handle each loss within the guidelines that the carriers have set. 

Additionally, SERVPRO uses State of the ART software to capture and report all critical data and information back to the Insurance Carrier and claim handler. 

Make SERVPRO your first call after a disaster and we will make it "Like it never even happened."

What to do until help arrives

3/13/2020 (Permalink)

Damaged hardwood floors Water migrated under the flooring.

Here at SERVPRO of Christian, Todd, Logan, and Simpson Counties we know that emergencies happen, which is why we offer prompt 24/7 emergency response. However, until our highly trained technicians arrive, there are some effective steps you can take to help minimize the damage being done to your property. Depending on the type and extent of the emergency at hand, different procedures should be followed in order to slow down the damage being done.

  • Locate and shut off the water source. 
    • If necessary, hire a qualified professional to fix or replace the damaged item. 
  • Check to ensure that any electrical items are unplugged. If not safe to do so, you should shut the power off to prevent electrical shock. 
  • Keep furniture skirting, draperies and other items away from wet areas. A good trick to keeping furniture skirting off the wet flooring is to use clothespins to pin them up.
  • Place aluminum foil under the legs of furniture. This will help prevent the carpet from absorbing the furniture stain. 

Additionally there are a few things to avoid.

Do not:

  • Enter any room with standing water
  • Use a vacuum to remove water. This could cause electrical shock. 
  • Enter a room with water leaking from overhead. 
  • Stand bare footed. Depending on the source and severity, there could be potential harmful bacteria in the water. 

Need Emergency Service? Call Us 24/7 at 270-885-8811

 We Specialize in Water Damage Cleanup and Restoration!

How To Save Money During a Mold Cleanup

3/5/2020 (Permalink)

Finding a large mold issue in your home or commercial property can be a financial crisis, unless you hire an outside cleaning service like SERVPRO. It is recommended to call a professional if the mold has grown in an area larger than 10 feet of space or if it has affected your HVAC system. Calling on us to tackle the problem quickly can help save you thousands of dollars. 

Money Saved by Using a Professional Mold Removal Service: $8,750 – $57,000+

  • Roof shingles replacement (without a warranty): $6,000 – $50,000 (depending on roof)
  • Drywall replacement: $100 – $200 per wall
  • Seeing an Allergist/Prescriptions: $100+
  • HVAC system replacement: $2,500 – $7,000

Hiring a professional increases your chances of the mold not returning and costing more money as it has time to grow and destroy more of your home. Finding the source of moisture should be the first step to preventing microbial growth, so make sure you are using dehumidifiers and fixing any water leaks present. Call SERVPRO of Christian, Todd, Logan, and Simpson Counties today!

How To Upgrade To a Smart Fire Alarm System

2/26/2020 (Permalink)

Smoke detector of fire alarm in action When you are ready for a change to your smoke alarm system, smart devices are a smart choice

How To Upgrade To a Smart Fire Alarm System

Many homeowners are intrigued by the convenience and added security of a smart smoke alarm system. A smart system can send a signal to your phone, letting you know if there is smoke in your home even when you are away. Before you take the plunge and get an expensive upgrade for your home in Elkton, KY, however, it's smart to start small to figure out what works best for you.

Smart Batteries

For some homeowners, smart batteries are the only upgrade they ever need. You use them just like regular batteries in every smoke detector in your home. The battery itself sends alerts to your phone in several situations:

  • If smoke is detected
  • If the battery power is low
  • If you want to silence the alarm remotely

Smart batteries are an economical choice, as they typically only cost about $15 apiece. If you have a small home, this means you can likely replace all your batteries for under $100. As an added bonus, you won't have to hear a constant chirp but rather one gentle ping when the battery needs to be replaced.

Listeners

Another option that can be inexpensive, particularly for larger homes, is a listener. It, too, works with your existing smoke alarm system. A listener alerts your phone any time it gets a frequency from a detector within its range, and one listener can usually cover a whole floor of your house. Instead of having to install many devices, you just install one or two.

Smart Alarms

You may decide that you want to replace all the smoke detectors in your home. According to fire remediation experts, replacing worn-out detectors is an integral part of fire safety. If it's time to replace them anyway, it may be worth the cost to upgrade to an integrated smart system that can alert you to a problem no matter where you are.
When you are ready for a change to your smoke alarm system, smart devices are a smart choice. They add an extra layer of protection by letting you know as soon as there is a problem, even if you aren't home.

What Does Insurance Cover When You Have a Frozen Pipe?

2/14/2020 (Permalink)

Broken and frozen pipe, right top of the picture it says FROZEN PIPES If you have a broken pipe, you should call repair specialists immediately

If you see unexplained water spots on your ceiling, or if your wall is bulging outward, you probably have water damage. Before you file an insurance claim, there are a few things you're going to need to know about the source of the water. Getting these answers can give you realistic expectations about whether or not your provider is likely to cover repairs.

What Is Covered

When they burst, frozen pipes cause a sudden and accidental burst of water to spew forth behind the walls of your home in Rusellville, KY. Because you could not have foreseen the problem and thus could not have prevented the damage, your homeowner's policy probably covers certain aspects of the recovery:

  • Water damage tear-out
  • Structure restoration
  • Secondary damage from original, covered incident

To ensure that as much of the water damage repair is covered as possible, call water restoration specialists the moment you realize you have a problem. Your swift action not only minimizes the total damage the broken pipe causes but also increases the likelihood that your insurance claim will be accepted.

What Is Not Covered

A broken pipe is still going to leave you with some out-of-pocket expenses. You are responsible for paying to get the pipe itself repaired. This service falls under routine maintenance, an expense your insurance policy doesn't cover. Your claim may be denied if you wait too long to get the problem fixed or if you are somehow negligent in doing so. Water damage doesn't go away on its own; it only gets worse the longer it's allowed to sit. If you take two weeks to call technicians for repairs, you may be footing the whole bill yourself.
If you have a broken pipe, you should call repair specialists immediately. They can get the problem fixed and give you the information you need to file a successful insurance claim.

What Can Be Saved After a Fire?

2/4/2020 (Permalink)

a space heater Space heaters are a cause of many fires in the colder season.

If you recently experienced fire damage in your Oak Grove, KY, home, you may be wondering what you should throw away and what you should try to salvage. Some items are definitely worth saving, while others need to be tossed. Here are three things that you should get rid of if they have been present during a household fire.

1. Food

Food can be chemically changed after being exposed to high heat, making it unsafe for consumption. It can also come in contact with water and other substances while the fire is being put out. If you have any doubts about a food or it was found opened, charred or soaking wet, it needs to be put in the garbage, particularly if it is perishable.

2. Cosmetics

Throw away your makeup or skin care products if they look to be burned or seem to have been damaged in another way by the fire. They may not be safe to use on your body after being exposed to different elements such as smoke and firefighting chemicals.

3. Medicine

Like food and cosmetics, medicine either goes on or in your body. As a result, it needs to be kept at a regulated temperature and away from any materials that could harm you if your body comes into contact with them. Do not hesitate to dispose of them if they seem to be damaged in any way or you have your misgivings about holding on to them.

While it may seem that there are many things you have to throw away after a fire, there are also many objects that a fire restoration company can help you salvage. Some of these things include clothing, documents and household valuables. Do some thorough research - you will be happily surprised to learn that there are many belongings that you will be able to save after a fire, helping you ease yourself back into a more normal life.

3 Types of Secondary Flood Damage That Can Affect Your Commercial Building

1/29/2020 (Permalink)

Wet wooden floor. Drywall damaged and taken out due to water damage. Floodwater affected drywall in Franklin, NY

Few Issues You May Want to Watch For After Flooding in Your Business

When flooding affects your Franklin, KY business, you may be dealing with much more than standing water in the aftermath. Secondary damage, such as black mold growth and foul odors, can occur days to weeks after the flood, even if mitigation is quick. If your commercial building suffered a flood, there are a few issues you may want to watch for in the near future.

1. Rotting Drywall

Any type of floodwater can affect drywall, whether it comes from a sanitary source or as the result of outdoor flooding. While exterior damage can be obvious, this building material can be porous and absorb water, which may cause the rear of the panels to rot. Over time, this rot may affect wiring and insulation, which will likely need to be replaced if it has become moist. A flood cut, which is performed by a water damage and remediation service, can expose this issue. The cut is typically made about a foot above the flood water line, which allows restoration technicians to see which sections have been affected.

2. Mold Growth

The moisture and high humidity flooding can introduce may encourage mold growth, which can settle almost anywhere inside your building. Black mold spores can travel through the ventilation system and find areas where dampness may help it spread. After a flood, it can be important to keep humidity levels down by opening windows and using floor and ceiling fans in areas where standing water has accumulated.

3. Wood Damage

Hardwood flooring and wood walls can be vulnerable to moisture, and flooding can be especially damaging. Moisture issues can cause buckling, warping and staining to the point where these materials need to be replaced. You may want to ask your remediation technicians about how the flood your building experienced might affect treated wooden surfaces.
Black mold, damaged building materials and other issues can happen in the weeks and months following a flood at your Franklin, KY business. Remaining vigilant about building inspections and staying connected to a flood remediation service can help you protect your property.

How Good Cleanup Companies Respond After Widespread Disaster

1/23/2020 (Permalink)

Ozone generators, humidifiers placed at a restaurant Drying process in Hopkinsville, KY

Many business owners will have to deal with occasional messes at work. Materials will wear out, systems will falter and accidents will happen. Cleaning up after these occasions can bring some stress but usually isn't a hardship. If a disaster hits Hopkinsville, KY, and affects your workplace, you need to depend on someone with the experience and skill to get you back on your feet. The top disaster cleanup teams can help you rebuild, even after a catastrophic loss.

A Typical Response

When damage to your workplace is far beyond what you can or want to do yourself, you should call a professional emergency restoration company. Reliable organizations can help clean up and rebuild after flooding, large storms, fires and mold growth. The team will usually respond within two hours of your call and do the following:

  • Evaluate the extent and cause of the damage
  • Come up with a clean up and restoration plan, including a timeline
  • Remove water, mold or the effects of smoke damage
  • Tear out ruined materials such as drywall or carpet
  • Replace and restore damaged items

When More Help Is Needed

Even in the wake of a catastrophic loss, you can expect thorough work from the restoration team. The corporate office can dispatch additional resources to the area, including more technicians, equipment and supplies. This will allow the team to continue to focus on your needs without having to spread itself too thinly across the disaster area.

Communicating Well

As a business leader, you want to be aware of how the cleanup effort is going. If your building suffers storm damage or has a fire, you may not be able to continue operations there for the near future. The restoration crews will inform you of their progress and give you frequent updates on the time frame of your return to the facility.
Suffering a catastrophic loss to your building can affect your business. Fortunately, if you call a professional company to clean up and rebuild, you don't have to give up hope that your business will soon be back on track.

The Importance of Containment During Mold Cleanup

1/9/2020 (Permalink)

Specialist using protective gear, bottle spray on hand pointing at a wall with mold Containment is the creation of isolation barriers to ensure mold contamination does not spread to other areas of a facility

Steps Involved During Mold Cleanup

Mold cleanup can be lengthy and complicated. That is why you should rely on mold remediation experts who know the best way to remove the fungus and prevent it from coming back.
Containment is an important part of the process. It keeps the spores limited to one area and prevents them from spreading to other sections of your Pembroke, KY, building.
Professionals will use advance containment techniques to isolate the infected area. They may use negative air pressure or chambers to keep the mold spores in one location. They may physically separate the contaminated items from the rest of the property, as well. They will also likely turn off any air conditioners or heaters that could transfer the mold to other parts of the building.
Of course, the mold cleanup does not end with containment. Below is a list of the other steps involved in the process.

Assessment

The experts will use different technologies to search for the mold damage. This can be tricky since mold often grows in hidden areas of a property.

Air Filtration

Once the mold has been contained, the pros will use HEPA vacuums and air scrubbers to capture the tiny spores. This will further prevent the fungus from spreading during black mold cleanup.

Removing Contaminated Items

Any porous items affected by mold will be removed and thrown out. The cleaners will then use antimicrobial or antifungal treatments to eliminate the mold colonies.

Cleaning Your Belongings

Many items, including furniture and electronics, can be saved after mold contamination. The items will be fully sanitized so they can be safely used again. The experts will also deodorize your company assets.

Restoration

Mold removal sometimes requires the destruction of building materials such as drywall and subfloors. The restoration process can include the replacement of these items or possibly the reconstruction of an entire room.
Once the building has been restored, the mold cleanup is complete. You and your employees can then return to the property and get back to work.

4 Storm Preparation Tips for Your Business

1/9/2020 (Permalink)

External drive connected to a computer Keep computer files backed up on an external hard drive or cloud in case of flood damage

4 Storm Preparation Tips for Your Business

When floodwater rises, you want to make sure your business is prepared. A good water damage repair and restoration company in Hopkinsville, KY can help you fix a flooded building, but you can take steps to limit the extent of the devastation by preparing your business for the possibility of flooding ahead of time.

1. Ensure your building for flood protection.

Businesses that are located in a flood plain definitely need flood insurance. Flooding can occur anywhere, however, so protection against flood water is a good idea no matter where your business is. Most insurance companies offer flood insurance against the water damage caused by heavy rain and storms, so talk to your agent about your coverage options.

2. Back up data and files.

Your business relies on a lot of information, and it is important to protect that information no matter what disaster befalls you. Keep copies of client or vendor contact information in a safe place that will be unaffected by flooding. It is also a good idea to back up insurance information that you will need to get your business up and running again.

3. Conduct routine maintenance to safeguard your business.

If flooding is a regular occurrence in your area, consider purchasing a sump pump. Inspect and clean gutters and storm drains at least once a week. Know where your most valuable items are stored and make sure that they are safe or easily retrievable.

4. Have a clear emergency plan.

Plan the best evacuation route ahead of time. Post the route map in common areas, and communicate the plan well to employees. Knowing how to respond in an emergency can help save lives and minimize damage.

A flooded building does not have to mean the end of your business in Hopkinsville, KY. With the right preparation, you can protect its most vital aspects from water damage when flood water rises.

Steps To Take When Frozen Pipes Burst

12/31/2019 (Permalink)

Burst frozen pipe Frozen pipe in Fort Campbell, KY

Steps To Take When Frozen Pipes Burst

A burst water pipe can wreak havoc on your home. However, you can minimize the damage by taking quick action. When faced with a burst pipe, it may be wise to file an insurance claim and take steps to mitigate your damages.

File a Claim

Most standard homeowner’s insurance policies cover sudden and accidental discharge of water from a pipe. Water damage from a burst pipe is generally considered a sudden and accidental discharge. However, the damage to the pipe itself and associated plumbing costs are usually not covered. Your insurance policy may cover the following types of damage:

  • Labor and materials required to access the burst pipe, such as tearing out a wall
  • Cost to repair water damaged property, such as drying out carpets or replacing warped floors
  • Cost to repair a wall damaged by leaking water or torn out to get to the burst pipe
  • Expenses for temporary housing if the damage caused by the burst pipe has made your residence unlivable.


Not all insurance policies are the same, so you may want to contact your insurance professional in Fort Campbell, KY, to verify that your policy covers damage from frozen pipes, before you file your insurance claim or begin making repairs.

Mitigate Your Damages

You’ll probably want to take some immediate action to prevent a leaking pipe from causing further damage to your property. The terms of your insurance policy may also require you to mitigate your damages. The first thing you should consider doing is shut off the water to your residence. You may want to consider using the services of a water restoration company to assist with drying out your home.

A burst pipe can cause a lot of damage to your home. Filing an insurance claim and mitigating your damages can help you minimize the cost and the amount of time it takes to repair your damages.

3 Ways To Prevent Floods at Your Business Property

12/31/2019 (Permalink)

River Feale bursts its banks during post-storm flooding and encroaches onto neighbouring pasture farmland River causes flooding in Pembroke, KY

3 Ways To Prevent Floods at Your Business Property

When your Pembroke, KY, commercial property sustains flood damage, the results can be costly and have far-reaching effects on its future. Flooding can cause the weakening of building materials, mold growth and ruin inventory. If you own a business property and want to protect it from water damage, there are a few precautions you can take to lower the overall risk.

1. Realize That Floods Have Many Sources

When you think of water damage and floods, you might imagine torrential storms that cause outdoor flood water to invade indoor spaces. However, before you can take precautions that prevent floods, it is important to understand that they have a variety of sources. Water damage can occur when plumbing fixtures and pipes are weak, old or become frozen and burst. Sewage issues may cause toilets to overflow, which may cause floor and ceiling damage to the upper floors of your building. Having a flood checklist could help you stay vigilant about preventing possible sources.

2. Identify Possible Risks

Because flood damage can be widespread when it occurs, understanding your building’s risks may help you prevent it. For example, if your property’s plumbing has not been inspected in some time, it may be wise to call in a plumber and have the system checked for leaks and worn pipes. If you do business in an area that sees freezing winter weather, learn how to insulate outdoor and exterior wall pipes and water lines to ensure they do not burst when the mercury starts to drop.

3. Create a Flood Control Plan

Having a storm damage and flood control protocol can help you and your employees react calmly and efficiently during such an emergency. If each person who works in your building understands and follows the plan during a flood, serious flood damage might be avoided. Mark building exits clearly and educate your workers about how to evacuate during a flood and post numbers to your water removal and restoration service on every floor, in bathrooms and in the employee lounge.
Preventing flood damage at your Pembroke, KY, business can be challenging. However, when you have a plan in place, avoiding serious issues may be possible.

Tips for Mitigating Damage From a Business Fire

12/31/2019 (Permalink)

Fire sprinkler system in a building Install a fire sprinkler system that covers the most critical areas of your building

Tips for Mitigating Damage From a Business Fire

A business fire in Hopkinsville, KY, can be a devastating event for a company, but there are ways to minimize the damage. If your business has a fire plan it is much more likely to reduce the effects of the fire, to protect human health and to recover more quickly from the damage. Proven ways to address fire preparedness include the following actions:

  • Create a comprehensive plan to respond in case of a fire
  • Install a fire sprinkler system that covers the most critical areas of your building
  • Call for the fire department to arrive and begin fire suppression efforts
  • Contact a fire remediation team to begin soot and smoke damage cleanup

The Importance of Sprinklers

A line of defense against a fire includes several items: fire alarms, fire extinguishers, smoke alarms, and protective equipment such as fireproof gloves and vests. A fire sprinkler system adds another level to these standard protections. This system consists of a series of pipes that run behind the walls and ceilings of a property. These water lines are under pressure, so the water is always right near the sprinkler head. When the air temperature reaches a critical level, the sprinklers spring into action and begin to spray water over the fire. In many cases, the sprinklers can extinguish the fire. At the minimum, though, they should reduce the severity of the fire and limit damages. It's important to note that only the sprinklers nearest the flames activate.

The Importance of Fire Sprinkler Cleanup

While a sprinkler system will effectively reduce the impact of a fire, there is still work to do in even the smallest blaze. A fire remediation team can arrive on the scene Faster to Any Size Disaster and begin cleanup efforts for soot and smoke damage and to eliminate smoke odors. Water damage may also be present, so it is critical to remove all excess water and humidity from the interior space to prevent electrical damage and the growth of mold. A fire sprinkler system is a valuable tool to fight a fire.

Understanding Black Water and Its Risks

11/16/2019 (Permalink)

Ways That Water Damage Can Affect Your Home

A household flood may not sound like a big deal - until you experience it. Whether you live in a high-risk area or not, having a plan for flooding is key. Not convinced your Adairville, KY, home could be impacted? Read these top ways that water damage can affect your home.

Flooding Can Happen Anywhere

Many homeowners don’t plan for flooding because they live in areas with few episodes. But flooding can come from many sources. While thunderstorms, tropical storms and hurricanes are indeed top causes, flooding can also come from things like excessive rain, snow melt or even poor drainage.

Safety Risks

There are many ways flooding can cause injury and loss of life. A major deluge can cause collapses or even knock down structures. But even a minor event can contaminate your home with black water - toxin-laden waste water than can cause serious infections if ingested.

Property Damage

It’s estimated that up to 90 percent of water damage from natural disasters is linked to flooding. Even a few inches of water is enough to weaken wood and damage foundations, not to mention the damage caused to electronics and the general contents of your home or business.

Financial Threats

Water cleanup isn’t cheap. Once the waters dry, homeowners may find themselves facing costs for everything from rebuilding and replacing belongings to temporary housing. Unfortunately, flooding is often not covered in general homeowners insurance.
How to Prepare
You know the risks, but what can you do to be prepared? Here are a few simple steps:

  • Learn your region’s flood risk level
  • Review your flood coverages with your insurer
  • Invest in foundation vents or a sump pump

Perhaps most importantly, familiarize yourself with water damage remediation companies in your area. That way, whether you’re facing a few inches or a few feet, you’ll be ready to handle a flood quickly and get back to your regular life.

3 Ways To Prepare Your Business for a Disaster

10/30/2019 (Permalink)

Emergency disaster supplies: water, blankets, flashlights Keep a store of emergency supplies, such as potable water, shelf-stable food, blankets, flashlights and other necessities.

3 Ways To Prepare Your Business for a Disaster

Natural or man-made disasters can have a devastating impact on your business. However, you can reduce the potential impact of any disaster by having a disaster preparedness plan in place before a disaster occurs. Three ways you can prepare your business for a disaster are:

1. Know your risk. Start by determining what types of disasters are most likely to occur given your type of business and location in Guthrie, KY. If your business is located near a river, flood damage may be a concern. If you’re located on a coastline, storm damage could be a problem. If your business handles dangerous materials, you may want to plan for what to do in the event of an industrial accident.

2. Minimize your downtime. Draft a business preparedness plan. Include which employees, equipment, inventory, supplies, services and other materials you must have to continue operations. Consider establishing off-site resources, such as computer backup services, temporary office space, disaster recovery services and storage facilities. If your business has more than one location, it may also be helpful to establish disaster preparedness procedures for transferring operations to one of your unaffected locations.

3. Prepare Your Employees. Make sure your employees know what to do in the event of a disaster. Consider setting up resources, such as an off-site phone line or private webpage where your employees can get information or let you know what their status is. Meet with your employees to determine any special needs they may have, such as vital medications, childcare, medical equipment or assistance with disabilities. Keep a store of emergency supplies, such as potable water, shelf-stable food, blankets, flashlights and other necessities. Assist your employees in preparing their disaster kits.

The better prepared your business is for a disaster, the less disastrous it is likely to be. Incorporating these three tips into your disaster preparedness plan may help you successfully navigate the aftermath of a disaster.

How to Avoid Frozen Pipes

10/14/2019 (Permalink)

Horizontal view electric cable in corrugated pipe rolls of insulating tape heat shrinkable tubes on wooden board Consider purchasing heat tape to wrap around pipes on exterior walls

One of the most destructive flooding accidents to occur in the home is a pipe burst due to freezing. Frozen pipes are most common during the winter, and often happen overnight or when the family is away due to fluctuating or sudden drops in temperature. When a pipe freeze occurs, a crack can form, spewing hundreds of gallons of water when left unnoticed and causing severe flood damage to your Auburn, KY home. Fortunately this costly incident is entirely preventable with proper preparation.

Basic Steps

As winter approaches and temperatures begin to dip below freezing, it is important to take proper precautions to prevent the occurrence of frozen pipes before they have a chance to burst. Some simple steps you can take include:

  • Ensuring proper heat ventilation – Some pipes are located behind cabinets that prevent heat from reaching them, so ensure you keep cabinets open during the winter
  • Allowing dripping faucets – Allowing water to continuously flow through your pipes is very effective in ensuring pipes do not freeze, and it only takes a small drip to accomplish this
  • Prepping outside facets – Remove your garden hose, ensure faucets are off, and if possible, shut off flow to outside pipes via an indoor valve
  • Insulating problem pipes – Reinforce insulation around pipes running through attics and crawl spaces, and consider purchasing heat tape to wrap around pipes on exterior walls

Additional Points

Remember to think about the possibility of frozen pipes well before winter strikes, as even one random cold night could damage your pipes. Resist the temptation to allow your thermostat to drop dramatically at night or when you are away, as this could exasperate harsh weather conditions such as heavy snow and unexpected freezing temperatures. Finally, should flooding occur from a pipe burst, consult a water cleanup and restoration company to minimize damage from water and mold. Pipe bursts are a major and costly inconvenience to home owners, but proper preparation can prevent an otherwise difficult situation.

Ways To Prevent a Fire in Your Home

10/7/2019 (Permalink)

Young man smoking outside at house balcony Smoke outside whenever possible

Fire Preparation Tips To Keep Your Home Safe

According to the National Fire Protection Association, there are an average of 358,500 residential fires annually. These fires cause deaths, injuries and significant property damage. No one wants to be the victim of a home fire; therefore, it’s critical to understand how you can prevent this tragedy from happening. Here are some fire preparation tips to keep your home safe.

Practice Fire-Safe Habits

Though there are many causes of a fire, smoking materials are the leading source. Therefore, it’s important to smoke responsibly:

  • Smoke outside whenever possible
  • Never smoke when you’re drowsy or on medication
  • Don’t smoke around someone who is on oxygen
  • Don’t smoke in bed
  • Use deep ashtrays and douse cigarettes with water once finished


In addition to smoking materials, candles and portable heaters can cause a home fire. Though it seems harmless, never leave a candle burning when you’re not around. Additionally, turn off portable heaters when you’re going to sleep or not in the room. Educate your children about fire safety and teach them not to play with matches or lighters.

Guard Your Home

Fire damage can be extensive so it’s wise to protect your Elkton, KY, home. Fire preparation starts with installing smoke alarms on every floor in your home. You should also have a carbon monoxide detector installed in central areas outside of bedrooms.

Lessen Fire Risks

Fire safety starts with decreasing risks. Heating sources, electrical wiring, overloaded outlets, and appliances and electrical devices should be properly maintained in order to prevent fires.

Cook Safely

The best tip for cooking safely is to stay in the kitchen when grilling, boiling, baking, simmering, etc. Another safety tip in the kitchen is to move items away from the stove that can easily catch fire such as towels and pot holders.

Fire preparation should be important to every homeowner. You can prevent a home fire by practicing fire-safe habits, guarding your home, decreasing fire risks and cooking safely. Fire safety should be a top priority in your home; however, if you ever need help with fire cleanup, contact a fire restoration professional.

Differences Between Mold and Mildew

9/25/2019 (Permalink)

Someones hand pointing at a wall that has black mold One of the easiest ways to distinguish between mold and mildew is by doing a visual inspection

Differences Between Mold and Mildew

Mold and mildew are types of fungi frequently encountered by homeowners. They both grow in moist, warm, dark spaces and can be found on a variety of household surfaces. Both mold and mildew can spread rapidly if not removed quickly. Mold damage can become severe if allowed to go untreated for too long. Knowing the difference between mold and mildew can help you decide how best to address any issues with fungi in your home.

Appearance

Mold can sometimes be identified by its musty smell, but one of the easiest ways to distinguish between mold and mildew is by doing a visual inspection:

  1. Determine the color. Mildew is usually white, gray or brown. Mold is usually black or green.
  2. Examine the texture. Mildew tends to look fluffy or powdery. Mold is often fuzzy or slimy.
  3. Look for mold growth beneath the surface. Mildew usually grows on the surface itself.

Damage

Mold damage has a greater potential to become severe than mildew damage does. Harm from mildew is almost always cosmetic in nature. Mildew that has been left untreated for too long can cause stains but is unlikely to cause any lasting structural impairments. Mold, on the other hand, can contribute to rotting. Rotting wood can lead to severe structural damage.

Removal

Because mildew growth is usually just on the surface, it can often be removed with a store-bought cleaner and a scrub brush. Mold can be much more difficult to remove. Disturbing mold can cause it to spread. It may be wise to contact a mold remediation specialist in Rusellville, KY, rather than attempt to remove mold yourself.

Mold damage can often be minimized by removing mold quickly. The first step to addressing any mold or mildew issue is correctly identifying which of these fungi are present in your home. Knowing the differences between mold and mildew can help you determine which of these fungi you are dealing with so you can proceed accordingly.

Water-Damage Insurance: A Smart Business Investment

9/25/2019 (Permalink)

There is a desk with eye glasses a fifty dollar bill and a paper that says "Flood Insurance" Flooding and water damage is usually covered by two different insurance policies

Water is a resource that humans, animals and plants use for hydration, recreation and irrigation. It’s when water flows where it doesn’t belong that problems can occur. Water damage is one of the costliest emergency expenses a business can sustain. Proper insurance coverage can protect your Elkton, KY, business from unexpected financial loss.

Sources of Water-Related Damage

Because water is such a plentiful natural resource with endless uses, most dwellings are susceptible to losses caused directly or indirectly by water. Overlooked maintenance, severe weather or other unforeseen events can be associated with the following sources of damage:

  • Broken pipes or slow leaks
  • Water heater, evaporative cooler or specialized equipment leaks
  • Toilet malfunction
  • Refrigerator leaks
  • Municipal engineering malfunctions, such as water-main breaks or dam breaches
  • Weather-related events, including extreme freezing, snowmelt and extreme rain


Your business insurance coverage is your first line of defense against most forms of potentially costly water damage.

Primary Insurance

It is recommended you confirm with your insurance agent that you have adequate coverage for various types of water-related damage. Many business owners fail to procure adequate coverage, although property damage from leaks or storm events is quite common. When it comes to flooding, your business insurance will generally carry an exclusion, which means an additional policy will be required to address flood damage.

Flood Insurance

Flood insurance coverage for buildings and contents is government-issued, though it does require an insurance agent to broker the plan. The policies generally cover property loss, structural damage and water cleanup by a specialized restoration company; some plans cover lost revenue. It is important to assess your flood risk when purchasing commercial property as certain levels of risk can require mandatory flood policies.

It is not uncommon for commercial property owners to be underinsured for water damage. Any facility with an HVAC system or a bathroom is at risk, making most businesses vulnerable. Damage from flooding or water leaks can break the bank if your business isn’t properly insured. It may be useful to have your coverage evaluated to confirm you have the insurance you need to protect your property and your peace of mind.

Restoring Your Home After Hurricane Damage

9/9/2019 (Permalink)

Four air movers drying out the floor that experienced flood damage after a storm Air movers drying out the floor of an Oak Grove, KY home

Three Stages Of Recovery

Has your neighborhood recently been affected by the latest storm? Did you arrive home to stare at puddles in your living room? Are your walls damp and beginning to give off an unpleasant odor? If so, call in a professional cleaning crew to tear out and repair the affected areas. This won't happen overnight; it's a process that takes time and requires patience. For your awareness, here are the three stages of recovery.

1. Assess the Situation

First, don't touch anything. Instead, locate a reputable company in Oak Grove, KY, to handle the project. Have the experts come out and inspect the water damage as soon as possible. While there, they should complete the following tasks:

  • Determine which items can be saved
  • Handle electronic testing, repairs and removal
  • Relocate items or empty impacted rooms
  • Create a property loss list for insurance
  • Photograph ruined items

2. Discard Materials

Over time, dampness can lead to mold, so the professionals should remove the excess water to prevent its growth. Depending on the fluid buildup, workmen may also need to tear out baseboards, flooring and parts of the walls. Dehumidifiers and space heaters can add heat and pull any liquid lurking in the ground and walls. The company should also inspect moisture levels. Once the room is deemed dry, the reconstruction can begin.

3. Rebuild the Room

At this point, workmen should replace anything taken out and complete any additional cleaning. If you're changing flooring, cabinets or larger fixtures, set aside time to shop and pick out what you'd like. Meanwhile, the crew might apply antimicrobial spray or deodorizers to eliminate any bacterial growth or lingering smells. Ultimately, the storm restoration company should fix your home so it looks “Like it never even happened.”

Hurricane restoration doesn't need to feel overwhelming. Companies are available to help. Understand the procedures and prepare yourself for the various steps. While it might be hard to see the professionals tear out your walls, remember the long-term goal is to see your home return to normal.

Understanding the Restoration Process After a Commercial Fire

8/29/2019 (Permalink)

A building on fire, firefighters are putting out the fire and the police is on the scene too Fire damage in Pembroke, KY

Going through a fire at your commercial building in Pembroke, KY, is devastating. Depending on the extent of the fire damage, you've likely lost some valuable property and may even have to down-size your business for a little while during the restoration process. The timeline and exact process differs per fire, but here is what you can expect to go through during the aftermath.

Fire Restoration

Once the fire has been put out, the cleanup process begins. The building will need to be assessed to see what kind of fire damage occurred. You may still be able to operate your business if the structure is secure and the flames were contained to one area. The fire restoration company will tell you if board-up and roof tarp services are needed.

Water Restoration

If the fire was put out with a sprinkler system or a fire hose, you likely suffered some water damage as well. The fire restoration company may be able to help you with the water cleanup as well while they are there. You want to have this taken care of as quickly as possible as the moisture can lead to mold growth.

Odor Removal

Although some items may not have been directly affected by the flames, they may still smell of smoke. This odor can be difficult to get out on your own and is usually part of the restoration process provided by professionals. In addition, they will remove soot from all surfaces and get rid of other fire related smells.
Smoke inhalation can be dangerous, so you be sure to get the all clear before entering back into the building. While it can be tempting to begin cleaning up the fire damage yourself, make sure to document everything and have it assessed beforehand. Hiring a reputable company to assist you in the process can get your business back up and running in a timely process.

Storm vs. Flood Damage: What’s the Difference?

8/29/2019 (Permalink)

Flooded building and cars Flood damage in Hopkinsville, KY

Storm vs. Flood Damage: What’s the Difference?

When bad weather strikes, your commercial building in Hopkinsville, KY may be at risk for flood damage or other problems caused by the storm. Understanding the difference between the types of damage your building can endure will help you to act quickly in the face of disaster to minimize the impact on your space, and your business’s bottom line.

Storms

Storm damage is an all-encompassing phrase that could mean several things. In general, it refers to damage suffered by your commercial building from one or more types of storms, including:

  1. Rain: Heavy rainstorms can occur at any time, although they are most common during warm weather, and can cause flooding in and around your building within a matter of moments
  2. Blizzards: Snow and ice can be extremely heavy, particularly on roofs, trees, and utility poles, which can collapse into your building
  3. Windstorms: Hurricanes, tornadoes, thunderstorms, and blizzards almost always include damaging high winds that can tear away at any manmade structure

Floods

Flood damage is a particular byproduct of a storm and generally refers to damage caused by water. Heavy rainstorms are the most common cause of flooding. Some structures may not be strong enough to keep out the onslaught of rain, turning an otherwise commonplace summer thunderstorm into a disaster. In more extreme cases, hurricanes can serve a devastating one-two punch by saturating and even flooding the area with incessant rain while simultaneously blowing consistent high winds, knocking down trees, powerlines, and even homes and businesses. Even snowstorms are not without their risk for floods. Blizzards can occur ahead of a warm front, which quickly melts the piles of snow and allowing water to flow. Whatever the cause, damage by water or other storm elements can be devastating to your commercial building and must be addressed immediately in order to avoid long-term shut downs, secondary damage, and further financial hardships.

3 Signs You Have a Shower Leak

8/29/2019 (Permalink)

Woman holding her head, watching the ceiling of her house that is damp and with mold Damp ceiling with mold in a Franklin, NY home

3 Signs You Have a Shower Leak

A water leak in your bathroom can be a big enough problem that it causes damage to not only the bathroom but to other areas of the home as well. It is important to be aware of a few signs that can help you quickly spot the issue, whether it is a bathtub leak or something going on with the shower.

Damaged Walls

Take a look at the walls in the bathroom and see if you notice any obvious signs of damage. Examples of this include the following:

  • Warping
  • Bowing
  • Staining

It is very rare that regular moisture in the bathroom will cause the problems listed above. If the walls are deteriorating or the paint and wallpaper are ruined, this typically means there is a deeper problem at hand. These signs are often the result of a shower pan leak or water that is dripping from the bathtub.

Ruined Floors

Bathroom floors are created to handle a little water exposure, so normal use and occasional splashes from the tub should not cause any issues. However, if the floor has signs of staining or cracking, there is possibly water damage from a leaking pipe.

Earthy And Musty Smells

It is very hard to overlook mold, mainly because it has a very distinctive smell that you cannot miss. If the smell of mold or mildew is strong enough to fill your living space, this is when you know there is likely a bathtub leak. Extensive work may need to be done to repair the issue if mold is the only sign of damage.

In order to save yourself some time and money, keep an eye out for all of the signs mentioned so you can get professional help to resolve the problem. If the walls are damaged, the floor is cracking or stained, or there is an obvious smell of mold in the room, this may be a warning sign of a bathtub leak. If you find yourself in this situation, you may need water damage repair in Franklin, KY.

3 Tips To Avoid Mold Growth in Your Commercial Space

7/29/2019 (Permalink)

water stains on ceiling with mold forming and tears in the paint due to long term water damage A leaky roof can be letting excess moisture into the building

Try to Keep Mold Growth From Occurring Again

When it comes to your Fort Campbell, KY, commercial space, you have to make sure that it’s clean from mold. Mold removal is crucial. After you call for mold remediation specialists, there are a few different tips that you can use to try to keep mold growth from occurring again.

1. Clean the HVAC System

Mold spreads through the air easily. When you have an HVAC system, you may be spreading mold spores throughout the building. When it comes to mold removal, you should focus the cleanup partially on the HVAC system. Make sure that it is clean of any spores. Now, keep in mind that you may not be able to take out 100% of all mold spores, but you can make sure that the HVAC system is as clean as possible.

2. Repair the Building

In terms of commercial mold cleanup, you have to consider what parts of the building may need repairs. For instance, if you have a cracked foundation, unsealed window or a leaky roof, you could be letting excess moisture into the building. This moisture can then lead to mold growth. You need to repair issues as quickly as you find them because the sooner you catch a leak, the sooner you can fight against water damage.

3. Decrease the Moisture Levels

Make sure that you decrease the moisture level in your building. If you live in a climate that has high humidity, then you may want to install a dehumidifier to help keep the building dry. Moisture that dampens the air is what helps mold grow.

When it comes to mold remediation, you want to do your best to stay vigilant. Routinely inspect your building and follow these tips to handle any mold problem. When you catch a mold problem, call the specialist to get there Faster to Any Size Disaster. Mold removal is necessary whenever you have mold or water damage.

What Is Black Water?

7/21/2019 (Permalink)

Floodwater is also a major source of black water

The Institute of Inspection Cleaning and Restoration Certification (IICRC) develops standards for the cleaning and restoration industry. If you experience a flood in your home, understanding the IICRC categories of water quality may be helpful:

  • Clean water that causes water damage is unlikely to be contaminated. It can come from a faucet or appliance that overflows during a clean rinse cycle.
  • Grey water is considered to harbor significant levels of bacteria and can come from sources such as appliances overflowing with dirty water or a leaking aquarium.
  • Black water is a term used to describe dirty, toxic water that is highly likely to contain contaminates and be a threat to public health.

Where Does Unsafe Water Come From?

Whether you have experienced flooding on a large or small scale, you could have polluted water. Consider the source when determining how safe the water is to enter. Toxic water can occur in isolation, such as when a sewer backs up or a toilet overflows. Floodwater is also a major source of black water. If you have experienced water damage from this type of water in Guthrie, KY, it is best to consider the area contaminated and unsafe to enter. When possible, professionals should handle the cleanup and disinfection.

Why Is Floodwater Unsafe?

As water rises, it picks up everything along its path. Chemicals, trash, sewage and dead animals join the water along its journey. Even after the water recedes, chemicals, bacteria and other organisms remain. Areas damaged by this type of water require professional disinfection and removal of affected items.

How Can You Recover?

Recovering from exposure to contaminated water involves removing materials that have come into contact with it. All surfaces should be treated as if they are contaminated and are best removed by professionals. Any items left should be disinfected by a professional restoration company specializing in emergency restoration services.

Dealing with water damage in your home can be stressful. However, with patience and the right help, you can recover and restore your property to its pre-flood condition.

How to Prepare a Fire Escape Plan

7/21/2019 (Permalink)

Make it a priority today to create a fire escape plan.

One of the most important emergency preparedness activities you can do as a family is to be ready for a fire. Even minor incidents can lead to danger and destructive damage. It's essential that every member of your family knows and understands the quickest, safest way out of your Adairville, KY, home if a fire starts. Make it a priority today to create a fire escape plan. If you have a plan, revisit it and make sure it's effective. It could save your life someday.

Why It's Important

If a disaster or emergency situation hits your home, you don't want to be left in a panic, not knowing how to react. It's especially critical that younger children are aware of proper procedures. if you have an emergency escape plan and practice it regularly, you can have peace of mind that if the unthinkable happened, you and everyone at home could have the presence of mind to get out without incident.

Meet and Discuss

Your first step in coming up with a fire escape plan should be to map out your home and property. Talk about what each person should do if the smoke detectors go off or if someone sees fire or smells smoke. Here are some other important elements of the plan:

  • Designate two exit spots from each room of the house.
  • Teach everyone about the dangers of smoke and why it's critical to stay low when escaping.
  • Identify a meeting place where everyone can safely gather outside.

Role Play

Hopefully, you'll never have to put this plan into practice. However, the more familiar you are with your escape plan, the more comfortable you will be and the greater the chance you'll be successful. Simulate your escape procedures once a year. Ensure that everyone in your household knows exactly how to react in this situation.
A fire escape plan isn't something to take lightly. The Red Cross can help you develop a plan, as can professional fire restoration companies.

Best Ways To Clean Your Materials After a Flood

7/17/2019 (Permalink)

It may be possible to not only salvage your content but to restore it to its pre-damage state.

If a flood damages your company’s building and the important contents inside, you need to act quickly to ensure you can salvage the materials. Fortunately, qualified restoration companies are experts in content cleaning. Don’t try to handle this effort on your own. The specialists in Hopkinsville, KY, have proven, thorough methods for doing the job right.

Restore Your Precious Content

No one wants to deal with the terrible effects of water damage, but with the right help, you won’t have to worry about replacing your materials or losing irreplaceable items; the experts can restore them when it’s possible. Keep in mind that you may have to throw out porous materials; however, you may be able to salvage non-porous items. Here are some ways they’ll make it happen:

  • Dry cleaning
  • Wet cleaning
  • Foam cleaning
  • Immersion cleaning

Dry Cleaning

One of the first things the restoration professionals will consider is dry cleaning the materials. Whether black water or other types of flood water damage your items in the office, this is an important step to cleaning up light residues.

Wet Cleaning

It may seem counter-intuitive to use wet cleaning to help with content cleaning after water damage. However, this is effective if heavy residues are covering any of your equipment or supplies. Flooding can leave behind an assortment of materials such as dirt or sludge. Wet cleaning can get rid of these unwanted invaders. 

Foam Cleaning

This type of cleaning is perfect for furniture and other items that have upholstery. Regular cleaning could change the color of the upholstery or may even shrink the item, but foam cleaning will protect the integrity. 

Immersion Cleaning

When you need heavy cleaning for the worst damage, the specialists will use this strategy. This involves cleaning agents in water where the content is dipped. 

It may be possible to not only salvage your content but to restore it to its pre-damage state. Content cleaning is an essential part of any flood cleanup and restoration effort. Make sure you call a skilled team of professionals to help.

What Happens To Your Electronics After a Fire?

6/25/2019 (Permalink)

SERVPRO can clean electronics after a fire

Whether you've experienced a kitchen fire or an electrical fire, the contents of your commercial property have most likely been effected in some way. This includes electronics like computers, printers and televisions. If you're in Auburn, KY, what can you do about it?

What's The Damage?

While fire itself is probably the most obviously damaging to its surroundings, more insidious side effects like smoke damage can be almost as harmful, and more pervasive. Smoke is airborne so it can reach almost any surface. Unfortunately, soot can cause electronics and appliances to malfunction. Some common resulting issues are:

  • part degradation, because soot is acidic
  • shorted circuits, because smoke has a magnetic charge
  • overheating, because of the insulating effect of the black film left behind by smoke

Are They Salvageable?

Unless your machine was part of an electrical fire itself, the answer is most likely yes. Before taking any further action, you should shut off and unplug all electronics and appliances present. In the case of a computer, try and remove any hard drives or memory. If possible, transfer what you can to an undamaged computer or storage space.

Can You Do It Yourself?

Due to the complex nature of digital machines and the specificity of the situation, you are better off calling a professional remediation service for your computer cleanup job. This is especially true if you have a large number of electronic assets. These types of items are valuable, so it is in your best interest to ensure that they are not damaged further through ignorance. In the proper hands, your appliances could be as good as new.
If you've managed to come out the other side of an electrical fire, you are probably looking to continue to run your business while you rebuild. In order to do that, you shouldn't forget about smoke damage and do what you can to keep your electronics in working order. Computers need love, too!

What You Should Know About Category 1 Water

6/21/2019 (Permalink)

Category 1 water comes from a leaky faucet

Questions You Might Have About Water Damage

While damage from any type of water can be frustrating, some can be worse than others. For example, it can be easier to handle clean water than contaminated water. Here are a few questions you might have about water damage to your Auburn, KY, business.

1. What Are the Categories of Water Damage?

There are three categories of water that you could potentially come in contact with. The first is Category 1. This water is clean and can come from any source that supplies your building with water. Category 2 is contaminated and may contain harmful chemicals. This category includes water from appliances such as washing machines or overflowing toilets with urine. Category 3 is also called black water and can be highly contaminated. This includes sewage and flood waters.

2. Where Exactly Does Category 1 Water Come From?

You can expect Category 1 water to come from any source that supplies clean water to your building. A common one is the supply line to your plumbing fixtures. It can also come from leaky faucets, such as those in sinks and showers, or water fountains. Essentially, any sanitary water source will produce this category of water.

3. How Do You Deal With Category 1 Water?

The way that you handle clean water will be similar to the way you handle other categories of water. It is important to remove any excess moisture from your business, whether it is contaminated or not, to prevent damage to the structure of your building and to your belongings. The good news is that this type of water may require less extensive sanitization.

If you experience a broken pipe or other emergency, it is a good idea to hire a water restoration company. They can determine the extent of the damages, provide cleanup and repairs and offer services to salvage any affected belongings. This will help you to get your business back up and running quickly to reduce loss of profit.

3 Tips for Dealing With an Overflowing Toilet

6/14/2019 (Permalink)

A leaking toilet can cause more problems than you think

Here are Some Guidelines for Dealing with a Sewer Backup

If you find that your toilet is overflowing, it could be due to a simple clog or a more complicated issue such as sewer damage. A flooded toilet may cause water damage to your bathroom floor and, if not immediately addressed, lead to water leaking through the ceiling below your bathroom. Here are some guidelines for dealing with a sewer backup that can cause an overflowing toilet in your Rusellville, KY, home.

1. Assess the Problem

The first step to take is to determine the source of the problem. If the issue is that your toilet is clogged, use a plunger in order to push the clog down the toilet drain. You can try snaking the drain instead if the plunger fails to fix the clog. However, if the cause of the overflowing toilet is sewer damage, you may need to schedule an inspection with your sewage company in order to address the problem appropriately.

2. Prevent Any Further Damage

Before doing anything else, make sure that you are stopping any overflowing water from causing damage to your floors. Use a mop to clean up the water around your toilet and anywhere else it has spread. When cleaning excess water, do not use a regular household vacuum in an effort to remove it. Eliminating as much water as you can after a toilet overflow is an effective way to prevent water damage until help arrives.

3. Keep Your Home Safe

Making sure your home is in safe condition until a professional stops by is a crucial step. Once you’ve mopped up any water you come across, take care of your belongings by removing any items found on wet areas of the floor. Use fans and drainage systems to facilitate the drying process and reduce the effects of excess water caused by sewer damage or a clog.

These steps can help you begin to address the problem of a flooded toilet. Consult emergency restoration services in order to ensure that any resulting water damage is taken care of.

The Top 5 Causes of House Fires and How To Prevent Them

6/6/2019 (Permalink)

While candles smell great they can become dangerous when left burning throughout the night

The Top Five Causes of a Home Fire

While you might think that the chances of a fire starting in your home in Franklin, KY, are slim, there are many hazards within your house that can lead to a devastating fire. While fire cleaning specialists are very skilled at restoring the structure of your home and even salvaging belongings in the case one does occur, fire prevention is key. Here are the top five causes of a home fire that you should be aware and a few precautions you can take to keep your home and family safe.

1. Cooking Fire

Kitchen fires caused by cooking equipment is the top cause of a home fire. Make sure to always stay in the kitchen and supervise food that is cooking, and prevent grease fires by reducing splattering and heating oil at the correct temperature.

2. Heating Equipment

One of the most dangerous fire causes is heating equipment that catches flame. This can be caused by portable heaters that are located too close to flammable objects or by a malfunctioning or unmaintained furnace.

3. Smoking in Bedrooms

A lit flame from a cigarette and a room full of flammable objects is not a good combination. From accidentally dropping the cigarette to a butt that isn’t completely put out, your best bet is to take your smoking outside.

4. Electrical Fires

Electrical fires are often caused by damaged cords, multiple power strips, or broken devices. Consistently check wires and equipment to prevent them from unexpectedly bursting into flames.

5. Candles

While candles smell great and are the perfect way to create a cozy atmosphere, they can become dangerous when left burning throughout the night or when you leave the house.

There are many dangers within your house that can lead to a home fire, which is why it is so important that you are aware of common fire causes. Fortunately, there are many preventative actions you can take to keep your home safe.

Can You Restore Belongings With Mold Damage?

6/6/2019 (Permalink)

living room with couch, chair lamp and hanging mirror with smoke and soot covering wall and furniture Furniture with mold

Unfortunately, if any of your belongings have mold damage, it is likely the only thing you can do is toss them. However, you may be able to restore some items with the help of a mold cleaning professional. Find out what types of items are restorable and which you should chalk up as a loss.

What a Mold Remediation Professional Can Do for You

Whether your contents were damaged by water, fire or mold, a professional restoration team can help you preserve your valuable items while saving money at the same time. Some ways in which an expert can help you include the following:

  • Wet Cleaning – This type of method effectively removes moderate to heavy residues.
  • Dry Cleaning – For light residues or pre-cleaning, your restoration team may use this method.
  • Foam Cleaning – Foam cleaning is best for fabrics or upholstery that may bleed or shrink if wet.
  • Spray and Wipe – Your mold cleaning team may use this method for items that cannot undergo wet cleaning.
  • Immersion Cleaning – This technique involves dipping contents into a bath of cleaning product.
  • Abrasive Cleaning – Items undergo agitation to rid the surface of mold and other residues.

Depending on the extent of damage, your remediation team may suggest that you move out of your home while it undergoes restoration.

Type of Items That May Be Salvageable

Unfortunately, as mentioned above, not all of your belongings may be salvageable. Of course, the right Oak Grove, KY, mold restoration team will assess the damage and do its best to restore an item, but it will also always be upfront and honest about the probable outlook. That said, some items that have a good prognosis often include electronics, such as DVD players, computers and television sets, and documents or photographs that have not been too badly damaged. Do not try to restore these items yourself, though, as attempting to do so without the proper know-how or materials could make matters exponentially worse.

Has mold damage affected your belongings? Contact your local mold cleaning crew for the restoration help you need.

Is My Furnace Working Properly?

5/31/2019 (Permalink)

A furnace can cause fire in your home if it doesn't have the proper maintenance.

Spring can be an unpredictable season in Hopkinsville, KY, and it is the perfect time to think about a critical part of your home: the furnace. Prevention is a key step to avoid fire damage and fire cleaning. Here are a few simple steps maintaining your furnace and keeping your house safe, warm, and comfortable.

Maintaining your furnace

Turn Your Power Off

Before attempting any maintenance, it is always a good idea to turn the power off. The easiest way to do this is to trip the main fuse at your circuit breaker. If you know the correct breaker for the furnace, you can trip that breaker in particular. If the fuse has blown or the breaker was already switched, you should immediately call a professional and do not perform any other maintenance steps.

Check the Filter

Furnace filters are often used far longer than is recommended. This causes a buildup of dust, which can cause your furnace to work extra and can escalate to more difficult repairs. Filters usually last up to 90 days, but always check your furnace manual and the filter itself before installing. This is the easiest step to avoid needing fire cleaning services in the future.

Inspect the Thermostat

There could be an issue with the thermostat in your home or the furnace’s own thermostat. Check both, and adjust the thermostat up 5 degrees to be sure it is working properly. When you turn the power back on, the furnace should start working.

Notice Any Gas Odors

If your furnace smells of gas, immediately call a professional. Gas leaks are difficult to find and greatly increase the risk of fire damage.

Without proper care, a furnace can cause fire in your home. If you already have damage due to fire or smoke in your home, there are professionals who can assist you in fire cleaning and smoke cleaning. Although furnace maintenance may be the last thing on your mind as the weather gets warmer and the days get longer, it will bring you peace of mind this fall.

Weather Damage Types

5/11/2019 (Permalink)

If your work site is in an especially high-risk area, you may need multiple sump pumps on your lowest floor

Read On to Learn More About the Different Types of Flood Damage

Many business owners and administrators in Hopkinsville, KY, cannot accurately determine different types of flood damage. Not every type of problem that results from a storm is considered flood-related. Read on to learn more about the various categorizations.

1. Definitions

For insurance purposes, damage is only the result of a flood if it came directly from a source of accumulated water larger than around two acres. The disruption must be directly related to contact with such a body of water. For example, if a nearby pond overflows its banks and the runoff seeps into your basement or crawlspace, this would be covered under a flood insurance policy. However, storm damage resulting from high winds, such as blown shingles, should be claimed under your default commercial property insurance.

2. Protections

The most effective way to prevent flood damage to your workplace is to secure the building envelope. This is the overlapping system of barriers that keeps the environmental conditions on the inside different from the conditions outside. Many building components have a role to play in the barrier. For example, the slope of the roof and the gutter downspouts work to direct water away from the base of the building. Housewrap and caulking form another important layer by providing a vapor barrier, ensuring that your HVAC systems work efficiently.

3. Other Tips

If your work site is in an especially high-risk area, you may need multiple sump pumps on your lowest floor. These are devices that activate if the low-lying basin in which they are installed begins flooding. They pump the excess away from the building and into a storm drain or the surrounding yard. Maintain these pumps by inspecting them yearly. Cover any major outdoor openings with appropriate shields or absorbent barriers.

Keeping your building up to code can prevent flood damage and other headaches. Just remember to locate a qualified flood cleanup professional in case your prevention methods prove insufficient.

Why Does Sewage Back Up in a Basement?

4/24/2019 (Permalink)

Call SERVPRO for sewage back up cleanup.

Sewer damage predominantly affects the basements of residences where floor drains and drain cleanouts are located. It is possible to prevent clogs in secondary lines by only flushing suitable materials, but a variety of issues can impact main lines. Here are some of the most common causes of a flooded basement at a residence in Campbell, KY, along with ways for a homeowner to avoid this type of damage.

Blocked Lines

A primary or secondary line may become blocked in a number of ways. Homeowners can take the following steps to prevent blockages:

  • Avoid flushing materials other than toilet paper
  • Treat lines with foaming tree root killer
  • Schedule line cleanings every 18 to 22 months

Backed up or flooded municipal mains are typically not the responsibility of a homeowner. Most standard property insurance policies still exclude flooding and sewage damage without an additional endorsement.

Storm Water Overflows

Heavy rains or rising surface water can cause a municipal main to overflow. If this is prone to happen in Campbell, KY, a homeowner should consider having the right type of preventative equipment installed:

  • Backflow valve
  • Standpipe
  • Overhead sewer

A plumber can determine whether any of these options could reduce the risk of backing up and a flooded basement. Costs may range from hundreds to thousands of dollars, but may end up being more affordable than restoring damage.

Illegal Connections

Installing the wrong flood prevention equipment can also result in a backup. Homeowners should never connect a French drain, sump pump or any other system to a sanitary sewer. These mechanisms can introduce silt to the system and cause a backup.

A homeowner should take measures to prevent a flooded basement. If damage occurs, it is important to resolve the underlying issue and arrange for mitigation and restoration. Sewage damage should be disinfected and dried to avoid further primary damage and mold growth.

3 Common Water Problems That Can Occur at Your Business

4/18/2019 (Permalink)

Have your pipes inspected annually and encourage those who use the restrooms to flush only toilet paper to prevent clogging and overflowing

3 Water Problems You Might Commonly Face As A Business Owner

Your Oak Grove, KY, business is likely your biggest investment and is worthy of protection. However, some issues, such as flooding, cannot always be predicted. From damaged pipes to strong storms that cause indoor floods, both building materials and inventory can be destroyed. Knowing which types of water problems you might commonly face as a business owner may help you prevent and resolve them.

1. Plumbing Malfunctions

One of the most common flood risks that might impact your business is a plumbing malfunction. Leaking pipes, aging materials and freezing temperatures can all cause water damage. Cold weather can particularly affect outdoor pipes and those that run along exterior walls. You can reduce the risk of pipes bursting or leaking by insulating them and allowing faucets to drip when the temperatures drop below freezing.

2. Toilet Floods

Outdoor flooding can cause damaged pipes and lead to water damage in your employee and customer restrooms. When sewers back up and overflow, they can cause contaminated water to ruin floors and trigger mold growth. While it can be difficult to predict such events, you can have your pipes inspected annually and encourage those who use the restrooms to flush only toilet paper to prevent clogging and overflowing.

3. Exterior Water Leaks

Exterior water lines can cause moisture to leak into your building’s basement or other areas, which can damage drywall, carpets and stored items. Slow leaks can be especially troubling because you may not notice them until they have already caused visible issues. However, calling in a water damage and flood remediation service to have your commercial property’s water lines checked at least a few times a year can prevent this issue and help you feel confident that your property is well protected.

Keeping your Oak Grove, KY, business safe from leaks and floods can be a challenge. Having your plumbing checked for damaged pipes and keeping all water lines in good working order may prevent such problems and help you protect your property.

How Does the Mold Remediation Process Work?

4/12/2019 (Permalink)

SERVPRO was able to clean and sand the affected area and spray an antimicrobial in order to prevent future growth.

Mold Remediation Method

While there are some instances where mold cleanup can be a simple process, there are other times when the remediation process is extensive, requiring a specialized and certified team of experts. Toxic black mold is one of these instances. However, while the fungal species may be unique, the remediation process is the same in every case.

1. Personal Protection

Before working in a contaminated property, all personnel will get ready by enlisting all necessary safety protocols. Most fungal infestations will require that workers wear protective clothing, which includes a full bodysuit, mask, eyewear and gloves. In normal conditions, mold is not healthy to breathe in, but when dealing with toxic mold, the precautions are potentially lifesaving.

2. Containment

Toxic black mold and any mold, for that matter, requires a containment protocol, meaning that the infestation needs to be quarantined from the rest of the property. Teams will seal the contaminated areas with plastic sheeting, making sure to seal the seams. This is done to prevent the spreading of mold spores.

3. Tear Out

Once contained, the mold will be removed in a process more commonly referred to as tear out. During this phase of the remediation process, the removal experts will remove everything that is contaminated, including carpets, furniture, drywall and insulation. The goal of the tear out phase is to remove all signs of the infestation.

4. Cleaning, Disinfecting and Salvaging

After the mold remediation specialist in the Franklin, KY, area has removed all visible signs of mold growth, he or she will begin the cleaning phase. This is the point where the specialist will disinfect the property and attempt to salvage anything he or she can.

While toxic black mold may lead to a heightened awareness of safety procedures, all molds will use the same remediation methods. Any infestation will start with containment, continue with tear out and finish with cleaning and disinfecting the property.

Making a Flood Damage Claim: Where To Start

4/8/2019 (Permalink)

Water Damage from Storm Flooding can be devastating to the homes of Franklin, KY.

When your home has suffered damage from flooding in Franklin, KY, it can be a devastating situation. Emotions can be high, and there are often a great number of safety concerns, so knowing where to start with cleanup and filing a flood claim to cover your losses is usually a huge challenge.

The first, most important steps to take toward restoration and getting what you need from your insurance agency:

  1. Don’t wait. While you’re getting in touch with the right people to help, start cleaning up. As you begin these tasks, be extremely aware of risks such as slippery surfaces, contaminated water, and electrical hazards. Take precautions, including wearing rubber gloves and shoes with good traction. Some of the first things you can do include the following:
    • Sop excess water from all wood surfaces.
    • Get rugs and other fabrics or important items off the wet floors and begin drying thoroughly.
    • If you have power, run box fans, your AC, or a dehumidifier to speed up the drying process and reduce damage levels.
  2. Contact your insurance agency right away. If you’re a flood insurance holder, contact your adjuster immediately to make a flood claim. If you do not have flood insurance, then your home insurance agency should have the information you need regarding any coverage you may have for water damage.
  3. Take pictures. Keep clear, high-quality photos of damaged areas as documentation to go with your insurance claim. Also hang on to damaged items, as these can serve as proof of loss and may be helpful for getting the coverage you need.
  4. Leave a contact number. This way, when the adjustor comes to assess the damage to your house, he or she knows just how to get a hold of you with any questions, concerns, or details about paperwork or statements (i.e. proof of loss statement) you may need to sign.

Making a flood claim after suffering damage to your home in Franklin, KY, can be a daunting responsibility. The above tips should be helpful in prioritizing your first steps in this process.

If you have any questions, please give us a call at (270) 885-8811

SERVPRO of Christian, Todd, Logan and Simpson Counties has the equipment and training to respond immediately.

How Does an Electronic Claims Service Work?

3/24/2019 (Permalink)

An electronic claims service provides insurance agents and adjusters with information about individual claims and collected data. SERVPRO maintains this service to support insurance claim processing and settlement. Find out how this electronic service can make settling claims easier and faster.

Restoration Professionals Upload Estimates

Local franchises upload information to an internal corporate database. Estimates and claim information are then made available to insurers thorough an electronic claims service. Agents and adjusters can access several types of information to process and settle a claim:

  • Causes of loss
  • Types of damage
  • Estimates

The availability of this information can relieve property owners of some of the burden of providing documentation to insurers. In addition to viewing this information, most insurers will also arrange to have an adjuster inspect the damage.

Agents and Adjusters Access Claim Information

An electronic claims service supports every stage of the claims process. An insurance agent or adjuster can access information related to a claim at any time. The service also provides access to collected data from across the country and makes it possible to narrow results to the same region, state, county or local area as a particular job. This data helps make sure that an insurance claim is in line with averages and can make it easier to account for additional costs.

Claim Updates Are Made Available

Insurance company representatives can find updated information on a claims service throughout the mitigation and restoration process. If additional damage is discovered, this information will be made available. Insurers can use this service to determine whether this damage is covered.

An electronic claims service connects local SERVPRO franchises with the national corporation. In turn, this service also supports communication between the mitigation and restoration service and insurance companies. Settling an insurance claim may be faster and less stressful when information is available online for a property in Rusellville, KY.

Tips for Pipe Protection

3/15/2019 (Permalink)

Keep the heater on if outside temperatures will dip below freezing

Keeping Your Home Safe from Bursting Pipes

Frozen pipes are often the culprit when homes flood in the winter. Fortunately, prevention of this problem is pretty easy. To keep your home in Oak Grove, KY, safe from flooding due to busted pipes, try the following methods.

1. Insulate Pipes

The most long-term solution for avoiding pipe freeze and thus the need for water restoration services is adding insulation. You can either add it to the pipes themselves by sliding a fiberglass sleeve over them or you can add extra insulation to the walls. The latter option may even save you money on heating bills!

2. Heat Air

Always keep the heater in your home on if there is a chance that outside temperatures will dip below freezing. Then, you can warm up the air around the pipes by venting the heat from your home into the walls. For pipes that are under your sink, you can keep the cabinet doors open so that the area under the sink heats along with the rest of the house.

3. Open Faucets

Allowing a slow drip from select faucets throughout your home is an easy way to prevent frozen pipes. Moving water is less likely to freeze than standing water, so the constant flow through the pipes works in your favor.

4. Seal Cracks

Another way to increase your home's energy efficiency while also protecting your plumbing is to maintain proper seals in walls, floors, ceilings and windows. Gaps allow wind to get in from outside. By caulking those gaps, you can keep warm air in and cold air out.

5. Apply Heat

Sometimes, the direct approach is helpful. You can use heating tape directly on pipes to heat them up. Whether you choose tape that switches on when it sense the need to do so or tape you can turn on and off manually, pipes that are most vulnerable to freezing are protected.

You can avoid frozen pipes and the mess they can make with these simple methods. Following these five tips can keep your plumbing warm all winter.

Insurance Claims and Mold: Avoiding Claims Through Prevention

3/6/2019 (Permalink)

Leaking hot water heater caused mold to grow under the several layers of flooring

Insurance Claims and Mold

Fungus growth can occur relatively quickly, but most insurers do not provide mold coverage. Granted, mold can be covered under certain perils, but when occurring over prolonged periods, it is likely not covered. Therefore, to avoid claims and denials, it becomes about mold prevention and control, and there are a few ways to do that.

1. Consider Safety

First and foremost, if you already have a mold issue, call for help. Remediation specialists are qualified to handle mold infestations and will ensure that you and your property are safe. While there are certain instances where a DIY path is possible, it is always better to be safe than sorry.

2. Fix Leaks

Fungus growth requires moisture to develop. Therefore, one of the easiest forms of prevention is to have a plumbing inspection and fix any leaks. Additionally, inspect your roof and window and door seals, fixing any issues that are visible.

3. Control Humidity Levels

Beyond eliminating leaks, you can invest in dehumidifiers for heavy moisture areas in your home. For instance, basements and attics are notorious for mold growth and development. You may also want to inspect your bathroom fan and kitchen and laundry exhaust units to ensure that the ventilation in your home is working properly.

4. Call for Assistance

While mold insurance coverage may not be as inclusive and expansive as you’d like, prevention can help you secure your property. However, if you have any questions about prevention or are in need of an inspection, you can call a mold remediation specialist in the Franklin, KY, area to assist you.

Fungus growth, though common, is not often covered under most insurance policies. Therefore, it is up to property owners to use preventative measures to protect their homes. By fixing leaks and controlling humidity levels, homeowners do a great deal to stave off the threat of mold growth.

3 Surprising Things You Can Do To Reduce the Smell of Cigarette Smoke

2/22/2019 (Permalink)

If you still have smoke odor, try calling professional restoration services

How to Reduce The Smell of Cigarette Smoke In Your Furniture and Carpets

Home deodorization in Hopkinsville, KY, can be a challenge, especially if you or a family member smokes. Whether you are getting ready to host friends or family members or you just want to be ready for unexpected company, here are a few surprising things you can do to reduce the smell of cigarette smoke in your furniture and carpets and throughout your home. 

1. Use Vinegar

Vinegar might not be the first thing that comes to mind when you think of cigarette removal, but it’s very good at removing stubborn scents from a variety of fabrics. If you have pillow cases, blankets or decorative throws that are saturated with the scent of your cigarettes, throw them in the wash with two cups of vinegar. Then put them through a regular drying cycle. You’ll be surprised at how fresh-smelling they are when you pull them out. If the smell of cigarette smoke lingers, wash them once more to get rid of it completely. 

2. Sprinkle Baking Soda on Furniture

Baking soda is a well-known air-freshening tool. It’s frequently used in refrigerators to soak up the smell of old, rotten food. You can also use it to absorb the smell of stale cigarette smoke. For home deodorization purposes, sprinkle baking soda on all soft furniture surfaces in your home. It won’t work very well on leather, but it should work great on fabric furniture. After sprinkling generously across all furniture, use your hands to smooth it out and make it disappear into the fabric. After letting it sit for at least 10 minutes, vacuum it up. You can use the same technique on carpets, rugs and drapes. 

3. Repaint or Replace

In some cases, cigarette odor is so pervasive that it can’t be removed with simple cleaning methods. In this case, may want to consider repainting your home or replacing old, smelly carpets if the scent bothers you enough. 

If you have tried the above steps and you still have an odor, try calling professional restoration services. They have the tools and expertise necessary to handle your home deodorization needs. 

What Your Noisy Water Pipes Are Trying To Tell You

2/22/2019 (Permalink)

Water damage in a Franklin, NY home

What Your Noisy Water Pipes Are Trying To Tell You

Every house has its own set of familiar noises, like the creaking of floorboards or groaning of a settling foundation. However, the sounds coming from your water pipes may be a warning. While a whistling faucet may simply require a new washer to quiet down, if you have a hissing, whistling sound in multiple fixtures and a hammering noise coming from your pipes, you could be headed for a pipe break. 

Residential water pressure is usually around 80 psi, but sometimes municipalities have to increase pressure for nearby non-residential facilities. When this happens in Franklin, KY, the increased water pressure can damage your home’s plumbing. In addition to the irritation of noisy pipes, high water pressure can:

  • Erode pipes
  • Reduce life expectancy of fixtures
  • Increase water bills
  • Result in leaks
  • Cause a pipe burst

What’s Causing the Noises?

As a large amount of water is forced through fixture openings designed to handle a lower flow, it makes a whistling sound, just like forcing a large amount of air through pursed lips causes a whistling sound.

When water suddenly stops flowing through pipes, the momentum causes it to slam around inside the pipe, which causes a clanging or banging sound. Your plumbing has built-in air chambers to prevent this from happening, but when water pressure is higher than normal, the chambers aren’t enough to prevent the hammering sound. The longer you wait to address high water pressure in your home, the more likely it is to cause a pipe break.

What To Do About High Pressure

If you suspect your water pressure is too high, call a plumber in Franklin, KY, to test the pressure for you. A device called a pressure regulating valve, or PRV, can be installed to control the water pressure inside your home. Hiring a professional to prevent a pipe break is far preferable to hiring one to fix broken pipe inside your walls.

A Timeframe for Damage Restoration Response

2/18/2019 (Permalink)

SERVPRO a leading restoration company

Owners of homes that have sustained damage should start the mitigation and restoration process as soon as possible. Leading restoration companies are always open and can respond to a call, provide an on-site consultation, and offer a verbal briefing within a 24 hour window. Learn more about the timeframe for responding to any type of damage.

Call Response

A fast call response within one hour is ideal for a mitigation and restoration service. The initial communication should cover the following information about damage:

  • Location
  • Type
  • Extent

The next step is scheduling a consultation. For the best results, homeowners should make this call within a 24 hour period after damage occurs.

On-Site Consultation

Experts should arrive on location within four hours of a call response. These professionals can assess the degree of damage and recommend strategies to avoid additional damage. Homeowners should document damage for insurance purposes before taking any mitigation measures.

Verbal Briefing

A company should provide a verbal briefing within eight hours of an on-site assessment. This briefing should provide an overview of the remediation process:

  • Mitigation measures
  • Cleaning methods
  • Restoration timeline

Each of these factors will impact the duration of the cleanup and rebuilding process and the overall estimate. A one-stop shop can oversee this process from start to finish.

Estimate and Schedule

A company can then provide an estimate for homeowners to forward to their insurance provider. Depending on the cause and type of damage, an insurer may or may not cover losses. Limits may also apply. Homeowners should review the terms of their coverage prior to filing a claim.

A mitigation and restoration company should provide a fast response and clear description of mitigation and restoration procedures. It may also be possible to obtain mitigation services within a 24 hour period, such as boarding up or tarping over structural damage at a residence in Hopkinsville, KY.

4 Signs of Mold

2/18/2019 (Permalink)

Leaky window causes mold growth in Hopkinsville, KY

Mold can start growing easier than you might think. Spores are constantly in the air, waiting for the right environment in which to grow. If you suspect you have a black mold problem, call a specialist in mold remediation in Hopkinsville, KY as soon as possible.

Signs Your Home May Be Contaminated

Not all of these signs are unique to mold. But, if you do notice one or more of these things, consider having your home tested. 

Musty Smell – If you notice an odd musty smell, you may have a problem. Try to find the source of any strange odors. Sometimes, the culprit is moldy food that fell behind a cabinet or a forgotten gym bag. Other times, the mold is growing unsuspected in a damp corner of your home.

Moisture – If an area of your home stays unusually wet, you could have the perfect environment for the growth of black mold. Basements and bathrooms are known culprits. It doesn’t take long for mold to grow. Try to keep these problem areas clean and well ventilated.

Growths – If you notice anything black, blue, green, white or yellow on any surface, no matter how small, you may have mold. Identifying the source of mold can help you eliminate it. If you see mold, try to determine the cause. If you have a moisture problem, removing the mold will only be a temporary fix. 

Food spoils quickly – If you encounter a constant issue of fresh fruits spoiling on the counter within a couple of days, you might have a mold issue. Occasional food spoilage is more likely due to less than fresh food, but food regularly getting moldy one to two days after purchase is a bad sign.

These are all signs your home may need a mold cleanup. Black mold specialists can come to your home and run tests to make sure you don’t have a problem. If you do have fungus growing in your home, it is wise to take care of it before it becomes a bigger problem. Visit http://www.SERVPROchristiantoddlogansimpsoncounties.com for more information on mold.

Top Things to Do (and Not Do) To Prepare for a Storm

2/13/2019 (Permalink)

Frozen pipes is one of the most common threats.

Readying For A Winter

Readying for a winter storm involves more than watching the weather report and stocking up on groceries. There’s the odd pipe break, roof stresses and countless other things to prepare for. Whether you’re in the throes of winter or just thinking ahead, consider these do’s and do nots to ensure your Pembroke, KY building gets through the worst of it.


Winter Storm Threats

A storm can pose a surprisingly diverse variety of threats to your building. Some of the most common threats include:

  • Snow build up on roofs
  • Ice dams in gutters
  • Pipe freezes

Each of these can result in damage that can create major inconvenience as well as big expenses in the long run. Preparing for these and other threats is the best way to save yourself a headache.

Do Insulate Your Building

While buildings naturally come with insulation, there’s often room for reinforcement, especially in areas prone to severe winters. Improve efficiency by placing plastic over windows, caulking drafty windows and ensuring you don’t have any holes in your roof. Take note of areas where icicles form around your roof eaves to help you target areas for interior leak inspections.

Don’t Ignore Your Yard

Tree branches are easily weighted down by snow and ice and those can fall onto your building creating disaster. Trim back trees in the warmer season to reduce the chance of major damage to your roof or windows.

Do Service your Thermostat/Furnace

A storm is not the time to find out your thermostat is malfunctioning. Prepare in advance by checking your thermostat to ensure it’s working properly. Further, check your furnace filter and inspect heating ductwork to ensure you’ll be safe from frigid temperatures.

A winter storm can cause serious damage and even loss of life. Ensure your safety by preparing for the season with these basic pointers. And if you’re already facing storm damage, connect with seasoned storm cleanup experts to make things like new.

Does Your Homeowner’s Insurance Policy Cover Fire Damage?

2/5/2019 (Permalink)

House fire in a Rusellville, KY home

Recuperating from the loss associated with a home fire in Rusellville, KY, is hard enough on its own without trying to figure out what your homeowner’s insurance policy covers. While the fire restoration company will take care of repairing the damage to your home and restoring it to its original condition, it will be up to you to contact your insurance company to find out what’s covered. Here are the basics of what your home insurance will typically cover and what specific circumstances they won’t.

What Your Insurance Will Cover

Most common causes of a home fire are covered by a majority of insurance policies. Examples of scenarios where your home and personal belongings would be covered include:

  • Cooking fires
  • Accidental cigarette fires
  • Fires caused by children or pets
  • Electrical fires
  • Lightning and storms

Basically, if the fire happened due to circumstances out of your control or because of an accident, you will almost always be covered.

What Your Insurance Doesn’t Cover

There are two main exceptions that a basic homeowners insurance policy won’t cover.

Arson

If you for whatever reason decided to set fire to your own home, insurance will understandably not cover the costs of the damage. You might wonder why someone would purposely destroy their home; often, this occurs because people want to collect the money insurance gives for the damages.

Vacant Home

A vacant home fire is another situation that your insurance will not cover. If no one has entered your home for 30 days straight, it is considered vacant. However, you can purchase an endorsement to your policy to cover a vacant home. This is useful if you have a vacation home or property you only visit occasionally.

Although certainly a stressful situation, is it reassuring to learn that a home fire is almost always covered by your insurance policy! Unless arson was involved or your home was vacant at the time of the fire, you can expect to receive some substantial compensation for the damage that occurred.

3 Ways To Banish Shower Mold

1/25/2019 (Permalink)

Mold damage on walls of a shower

Black mold anywhere in your home is a drag. But shower mold is particularly troublesome - after all, it’s where you go to get clean. Yet this perpetually moist environment is one of the most common places for mold to grow. There are ways to prevent mold if you don’t have it in your Oak Grove, KY, home, and kill it if you do.

Why Do I have mold?

It’s easy to think you did something wrong to have a mold problem. The fact is, it’s impossible to get rid of all mold and mold spores in our environment. These organisms love moist, dark areas like:

  • Garages
  • Attics
  • Crawl spaces
  • Beneath sinks

And of course, your shower. Fortunately, you have options.

Dry It Out

Mold loves wet areas, so one of the easiest ways to prevent it is to keep things dry. Invest in a bathroom fan to remove damp air following showers. Hang towels and clothes to dry, since piles of wet fabric offer a perfect place for mold to take hold.

Replace Grout

Grout, the white stuff in between your tiles, is a common location for bathroom mold.
You can try bleach-based cleaners, but those don’t penetrate porous surfaces like grout. If your grout is covered in slimy shower mold, it’s best to find a contractor to replace your grout and start fresh.

Re-caulk

Caulk is the flexible, silicon-based material that seals up your shower. It’s also another favorite place for mold to grow, as it tends to absorb water and never fully dry out. If mold is at home on your caulk, it’s easy enough to remove and replace with a trip to the hardware store and a little elbow grease.

Your shower should be a clean, comfortable place. If mold is threatening that, take charge! Use these tips or call a mold remediator to learn more about ways you can keep your shower fungus-free.

Replace a Toilet In 10 Steps

1/18/2019 (Permalink)

A leaking toilet can cause more problems than you think

Replace a Toilet In 10 Steps

Homeowners may save money by replacing a broken or persistently leaking toilet. If you have a basic understanding of toilet repair and the necessary tools, these ten steps can guide you through the replacement process.

1. Measure

Measure from the wall behind the old toilet to the water supply line and closet bolts. You may also measure from the bowl to the sidewall.

2. Eliminate Water

Turn off the water supply and flush water from the tank. Use a sponge or solidifying gel to dry the tank. Disconnect the supply line.

3. Remove Tank and Bowl

Unscrew the nuts on the bottom of the tank and lift the tank up off the bowl. Loosen and remove the nuts connecting the bowl to the floor and remove the bowl.

4. Remove Wax Ring and Closet Bolts

Remove and dispose of the wax ring. Use a putty knife to scrape excess wax off of the flange. Remove the closet bolts.

5. Check Flange Condition

A damaged flange can cause a leaking toilet. Complete repairs before installing a new toilet.

6. Install New Closet Bolts and Wax Ring

Install new closet bolts. Turn the new toilet bowl upside-down and install a new wax ring on the outlet.

7. Install Toilet Bowl

Situate the bowl over the closet bolts. Install cap bases, washers, and nuts. Use a hacksaw to shorten the bolts and snap on caps.

8. Install Tank

Install bolts and a rubber gasket on the bottom of the tank. Set the tank in place and tighten nuts.

9. Reconnect Water Supply

Connect the supply line. Flush the toilet and look for any signs of leaks.

10. Install Seat and Cover Tank

Install the seat and cover the tank. The toilet installation is complete.

If a new toilet leaks, it may be necessary to tighten closet bolts or check components. Hire a plumber if you cannot locate the source of a leaking toilet. For a severe leak or backup, rely on water damage restoration professionals in Franklin, KY.

Is Commercial Smoke Damage Covered by Insurance?

1/12/2019 (Permalink)

Business fire in Hopkinsville, KY

After being exposed to smoke damage from a commercial fire in Hopkinsville, KY, your facility may feel like it will never be the same again. Soot damage and heavy smoke odors may permeate your once functional space. Find answers to some of the most commonly asked-questions about cleaning up after a commercial fire.

Why is Smoke so Damaging?

While a commercial fire is a probable concern for the average businessowner, many may fail to recognize smoke as one of the fire’s most destructive results. Smoke can be very hazardous to these commonplace objects:

  • Electronics
  • Furniture
  • Standard surfaces

Smoke has a polarizing charge which can actually impact the magnetism of most electronic devices. Smoke contains particles made of solids, liquids and gasses. This means that when it settles it can permeate and attach to objects it lands on. That is why smoke tends to leave an ashy film on everything it touches. This sooty film is highly acidic. Soot damage may impact the rate at which objects decay causing them to break or malfunction much sooner than expected.

Does Insurance Cover Loss From Fire Smoke?

Luckily, the average commercial fire insurance policy takes into consideration the rapid degradation that results from smoke damage. The only way to know if your policy covers damage caused by smoke is to check with the insurance company directly. Some plans even account for damage received as a result of a fire at an adjacent business.

Can a Commercial Business Be Fully Restored After Exposure to Smoke?

Although the effects of smoke vary by case, fire restoration professionals in Hopkinsville, KY should be able to evaluate damages and begin the smoke cleaning process. Electronics, photographs, upholstery and more can often be returned to their original state. Look for a cleanup operation that offers key services like odor removal and surface restoration.

As you cope with the consequences of a commercial fire, turn to a professional to safely restore your business. Addressing smoke damage is the first step to achieving total restoration.

How To Approach Your Homeowner’s Insurance Claim

12/23/2018 (Permalink)

Flooded basement in Hopkinsville, KY

How To Approach Your Homeowner’s Insurance Claim

Navigating the process of making an insurance claim when your home has incurred damage can be daunting. Fortunately, most insurers have standardized procedures in order to facilitate filing. The following simple guidelines are instrumental in expediting the insurance process in Hopkinsville, KY.

1. Preparation

As soon as you notice a problem that could result in a legitimate claim, contact a representative from your insurance provider. Because subsequent remediation steps can take time, beginning promptly is critical. More importantly, claims must be filed within a certain time window by law to be valid. Take any necessary precautions to protect your home from ongoing damage, as this may not be covered by your policy. For example, any standing water from a flood should be removed in order to protect against long-term mold or rot.

2. Documentation

As your agency prepares to send an adjuster to confirm the insurance claim, the claimant should begin to collect proof of the damages. Many providers will want photographs of the affected portion of the home, as well as any receipts for urgent repairs, temporary lodging or other expenses directly related to the incident. A finalized inventory of all affected belongings will be helpful at this stage.

3. Verification

Typically, an adjuster or other employee from the insurance agency will need to visit the home in person in order to verify the claim and its relationship to the homeowner’s existing policy. At this stage, the documentation must be made available to the representative. This should include any estimates from professional repair or cleanup services. For example, a pipe burst would require the adjuster to both see the damaged plumbing as well as any receipts for replacement parts and flooring repair.

Making an insurance claim can be an arduous process, but the peace of mind afforded by a robust policy outweighs any minor difficulties. By familiarizing yourself with the claim procedures, you can be prepared for a number of potential problems.

5 Ways To Protect Pets From Fire

12/23/2018 (Permalink)

Place candles out of reach of pets in your Franklin, KY home

Pet Safety Tips

Fire safety measures are critical for every occupant of a residence. Pet owners need a clear plan of action to protect animals in the event of a fire emergency. Here are five pet safety tips that you can act on today.

1. Make a Fire Escape Plan For Pets

A fire escape plan should account for the safety of pets. Decide who is responsible for each pet and delegate responsibility for important supplies. Bring pets with you when you do drills. Updating ID tags and microchips with current contact information is another pet preparation measure.

2. Exercise Caution With Open Flame

Don't leave candles, fireplaces, or other open flames unattended. Place candles out of the reach of pets or use safer alternatives, such as battery-powered LED candles.

3. Keep Pets Away From the Stove

The most common cause of house fires started by pets involves stove knobs. If a dog or cat accidently nudges these knobs, an electric burner or gas flow may turn on. You may want to keep pets out of the kitchen while you are not at home, install pet-safe covers, or remove knobs when the stove is not in use.

4. Keep Pet Records In a Fire Box

Gather pet records in a fire safe box. It is preferable take this box with you when you evacuate. If worst comes to worst, these documents may still be salvageable after a fire emergency.

5. Post Pet Decals Near Exterior Doors

Post a decal in the front window or near other exterior doors indicating the type and number of pets in the household. Notify firefighters if pets have been evacuated.

According to the U.S. Fire Administration, more than 500,000 pets are affected by fires each year. If a fire emergency occurs at a home in Franklin, KY, contact the fire department and a fire mitigation and restoration service.

Tips for Avoiding Water Damage Claims

12/23/2018 (Permalink)

Commercial water loss in Oak Grove,KY

Tips: Keep Your Property Safe From Harm

Every year in Oak Grove, KY, hundreds of business claims are filed as a result of water damage. Sometimes accidents are unavoidable; the damage might be the result of a flood, a pipe break or a broken water heater.

These claims can be extremely costly, sometimes totaling ten thousand dollars or more, which could cause insurance rates to go up. And depending on what type you have, your policy might not cover certain things like secondary damage from mold.

Luckily, you can take steps to prevent or drastically reduce the amount of damage your building could sustain and save yourself from having to file a business claim. Here are a few things you can do to help keep your property safe from harm:

1. Leak Sealing

Make sure to inspect your foundation and areas around the exterior. If you find a crack or gap, make it watertight with the appropriate sealant.

2. Pipe Insulation

Any pipes that are exposed or accessible should be completely covered by insulation. If a pipe becomes frozen, it's easy for it to expand and burst. You should be able to find insulating materials at your local hardware store.

3. Drainage

It's important that water is able to drain away from the structure. Any gutters or downspouts should be kept clear of leaves or any other potential blockage, and the drainage areas should be free of debris.

4. Asset Protection

You should make sure that any valuable assets, such as electrical equipment and appliances, are raised above the floor to keep them safe from flooding. Non-waterproof valuables, such as important papers, should be stored in a secure place.

5. Consultation

It may be a good idea to consult with a professional water mitigation company about damage prevention. They can do a thorough inspection to make sure you haven't missed anything, and then give you expert, customized advice.

Filing a business claim for water damage is a hassle no one wants to have to deal with. But by taking the precautions outlined above, you can prevent most damage before it can happen.

An Overview on Mold

12/6/2018 (Permalink)

AC leak causes mold behind drywall in Hopkinsville,KY

3 Top Questions Asked About Mold

Most people know a lot about black mold. They know how to identify it by sight and smell. When it comes to taking care of your home, you have to be aware of potential causes in order to prevent a large-scale mold cleanup. If you need to learn more about it, here are three top questions asked about mold.

1. How Does Mold Develop?

For most residential buildings, mold develops when there is a moisture problem. This can be from the high humidity of the air outside, or it can be from leaking pipes or flooding. Wooden furniture, walls, paper and any organic material can provide food for black mold and other molds. In a warm, wet environment, mold thrives.?

2. How Can Mold Be Prevented?

The best way to prevent mold is to keep the environment difficult for it to thrive. Often, after a flood or in the case of burst pipes, mold is a common problem during the cleanup. If you want to protect your Hopkinsville, KY home from the buildup of mold, it’s important to ensure that you don’t have any leaking pipes or other sources of moisture. Use fans to prevent bathrooms and similar areas in your home from continuously being damp. Consider installing a dehumidifier to keep the humidity levels down. Since mold spores can travel via air, you can also use an air filter to help cut down on spores.

3. How Can Mold Be Tested?

Your first lines of defense against mold are your eyes. Most of the time, people see mold first and know then to deal with it. On rarer instances, however, you may not be able to see the mold. If you think that you might have a mold problem, you can look into a professional service that can perform a mold test.

Top 3 Things To Do After Your Home Floods

12/6/2018 (Permalink)

Water pipe in a Franklin,KY home leaked and caused the drywall to start peeling

Water Cleanup Process

A house flood in Franklin, KY can happen out of nowhere. Whether the cause is broken pipes or heavy rains, recovering from this household disaster requires lots of work. The biggest issue you face is water damage. It wreaks havoc on everything from carpets to furniture. Getting your life back in order requires a major water cleanup. There are steps you can take to make this process run smoothly.

1. Turn Off the Power

Entering a home post-flood has potential risks. The combination of water and electricity can result in serious injury. So, shutting off the power is needed for your safety. It’s best that you have an electrician do this for you. However, you can do it yourself as long as the power source you’re turning off isn’t wet or located in standing water. Make sure you wear gloves and rubber boots for additional protection.

2. Call Your Insurance Agent

Your homeowners policy may help cover the cost of the water damage. A claims adjuster will come to your home and assess the damages. Before the adjuster arrives, have before and after photos of your belongings. This helps the insurance company determine the cost of damages. Additionally, the agency may recommend a repair and restoration company to help return your home to its pre-flood condition.

3. Start Cleaning Up

Wet items must be dealt with immediately. Excessive moisture in your home can lead to mold and mildew. Remove your valuables from the water and let them air dry. Porous items such as pillows, box springs and mattresses are usually thrown away because they hold lots of water. Professional restoration services handle major projects like removing flooring, insulation and drywall.

Broken pipes, floods and water damage can turn your life upside down. By taking the right steps you can return things back to normal. One of the most important things you can do is to have trained remediation technicians in Franklin, KY assist you with the water cleanup.

3 Ways To Prevent Mold in a Humid Climate

11/29/2018 (Permalink)

Moldy office in Rusellville,KY

Three Steps to Reduce Mold Growth

Mold thrives in climates with high humidity levels. Commercial building owners and facilities managers can prevent mold damage by taking these three steps to reduce the likelihood of interior mold growth.

1. Lower Indoor Humidity Levels

Even if the humidity is high outside, it is possible to control interior levels. Run a dehumidifier to maintain an environment that is less likely to support mold growth. Proper ventilation and air filtration can also keep mold from growing. A HEPA air filtration device can capture spores as small as one to three microns. 

2. Clean the Premises

Cleanliness can limit the food sources available to support mold. Fungus tends to grow in areas with dirt, dust, and other food sources that remain undisturbed. Mold can also thrive if food packaging or discarded items remain in trash containers for long periods of time. Encourage occupants to throw away food in trash cans that are emptied daily and avoid leaving coffee cups around work areas. It is also important to monitor places where condensation collects or high humidity persists. Regularly dry these areas, or consider ways to enhance the building envelope to prevent moisture from accumulating.

3. Select Mold-Resistant Materials

The right building materials can help to prevent mold from becoming a problem. Consider paint that contains mildewcides, mold-resistant drywall, or cleaning products designed to kill mold and prevent regrowth. In general, non-porous plastic, metal, and glass surfaces will be less likely to develop mold than materials that contain cellulose. Hard tile or laminate floors are also less likely to support mold than carpet or wood.

All of these methods can reduce the likelihood of mold growth becoming a problem in a building located in a climate that has high humidity levels. If you suspect that mold damage is present, contact a service that specializes in mold clean up and prevention in Rusellville, KY.

5 Reasons a Mitigation Company Should Complete a Rebuild

11/21/2018 (Permalink)

Franklin,KY business fire

Fire Damage Mitigation and Recovery Process

After a fire at a commercial building in Franklin,KY, a property owner may look for ways to speed up the fire damage mitigation and recovery process. Here are five reasons to work with a one-stop shop.

1. A Single Company Simplifies Insurance Claims

A disaster cleanup and fire mitigation company can provide an insurance adjuster with a quote for the cost of the overall recovery. The same specialists can provide updated estimates throughout the cleanup and repair process.

2. One Company Means One Schedule

There is no need to coordinate schedules when you hire one company for mitigation and restoration. If cleanup takes longer than expected, you won't have to worry about delays. You should also have a clearer sense of the length of the process.

3. A Single Company Can Prevent Crossed Wires

Hiring one service to clean up fire damage and another to complete restoration is likely to lead to miscommunication. Rather than worrying about whether both services are on the same page, hire a single company capable of completing both stages of the fire recovery process.

4. Simplify Payments to One Service

Rather than shuffling bills for the work of multiple specialists, pay a single firm for mitigation and restoration. In addition to simplifying the insurance claim process, this can also reduce stress and enable property owners to focus on re-opening for business.

5. Start the Process With a Single Call

Rather than calling around to multiple services, schedule an inspection with a one-stop shop. Cleanup and restoration work can also start with one inspection and without any break between phases.

If you are dealing with the aftermath of a fire at a commercial building in Franklin, KY, the last thing you need to be doing is juggling multiple fire damage cleanup and restoration companies. Make a single call to start the boarding up, fire mitigation, and restoration process.

Prepare to Deal With Water in Your Crawlspace

11/13/2018 (Permalink)

Keep your sump pump ready to go

Well-maintained equipment is worth its weight in gold, especially if it includes a sump pump and you've got two feet of water in your crawlspace! When heavy rains roll through, hurricanes threaten, or the surrounding soil doesn't drain well, your Rusellville, KY, property could be exposed to flooding. If storms leave you to deal with excess water or a pipe breaks and floods the basement, you want the peace of mind that comes with knowing you are prepared to quickly remove that water.

Home and commercial property owners may have sump pumps that sit unused for many months at a time. Keep your own sump and trash pump primed and ready to go with the following steps.

Quarterly Maintenance

  • Clean out the inlet screen.
  • Visually inspect the power cord and make sure it's plugged in appropriately.
  • Run a bucket of water through the pump to be sure the float rises, and the pump turns on.

Annual Maintenance

  • Remove the pump for thorough cleaning, inspection, and necessary repairs.
  • Clean the pump.
  • Perform required maintenance as described by the owner's manual. (If you don't have the manual, check online for this information by using the manufacturer's name and model numbers. You might also contact a sump pump maintenance professional for guidance.)

If your crawlspace does flood, take the following steps:

  • Shut off the electricity to prevent the risk of electrocution.
  • Make sure the sump and trash pump are running.
  • Remove valuables from the crawlspace if you can do so safely.
  • Check the vapor barrier to determine additional risk to your property.
  • Take pictures of equipment and property and document the damage and your actions. This information will be shared with the insurance company.

Prevent Trouble in Crawlspaces

Crawlspaces are put under many homes because creating concrete pads is very expensive and don't allow for HVAC units, water systems, and sewage distribution. This cost-effective convenience requires some sacrifice, however. Make plans to keep your sump equipment well-maintained for safety and loss prevention during flooding.

Is Your Company Prepared for a Disaster?

10/19/2018 (Permalink)

Have generator ready to go in case electricity is disrupted in your Franklin,NY business

If you own a business in Franklin,KY, you need to be prepared for any eventuality. A disaster preparedness plan is essential to making sure you and your employees will be safe and your business secure in an emergency situation. Below are some steps you should take to be ready.

1. Plan for Continuity

Business preparedness begins with making sure your company can continue to operate after the disaster has occurred. This means assessing how the company functions, and what equipment and procedures are essential to keep operations functioning. Make a succession of management plan, and have lists of suppliers, shippers and other business resources available in a secure place. Good disaster preparedness also includes having a backup plan for alternate sources in case these key business partners are temporarily unable to work with you. Have a plan for being able to continue to serve your most important customers while your business recovers. Also, review your insurance to ensure that you're covered for any eventuality.

2. Secure Your Building

In addition to consulting with a commercial storm company to conduct a building inspection, you should make sure that you've planned ahead for security and safety. Have generators ready to go in case electricity is disrupted, and see that you have working fire extinguishers and smoke detectors in place. All equipment and large items should be secured, and utility equipment should be raised above ground level to protect it from flooding.

3. Keep Employees Safe

Make sure your employees know what to do in case of emergency. Conduct periodic safety drills and provide training to develop preparedness skills such as first aid and CPR. Have a detailed evacuation plan worked out, but also be prepared for situations where people may have to remain in the building. Stock a complete inventory of emergency items, such as first aid kits, blankets and pillows, battery-powered radios or TVs, and a sufficient supply of food and water.

By following the suggestions outlined above and developing a comprehensive disaster preparedness plan, you can be ready for any eventuality and make sure your company can weather the storm.

The Proper Response to a Leaking or Failed Water Heater

10/8/2018 (Permalink)

Turn of the water heater when you are leaving your Hopkinsville,KY home for an extended period of time

There are several reasons that the discovery of a leaking water heater may discourage you including but not limited to the cost of repair and possible replacement, the fact that you may not have any hot water and the possibility that the leak can result in a more complex and costly issue, such as a house fire or gas leak. No matter how much you dread the expense of repair or replacement, however, your broken water heater deserves immediate attention, as the longer you put off maintenance, the worse the damage will become. Some steps you can take upon discovering your leaky heater are as follows:

  • Turn off the gas or power to the water heater.
  • Turn off the water supply line.
  • Determine the location of the leak.
  • Drain the tank.
  • Make the necessary repairs and/or call in a professional.

Unfortunately, the above measures aren't sufficient in fixing a failed water heater. If that's the case, you may be forced to replace your heater altogether.

Steps You Can Take To Prevent Secondary Water Damage

Secondary water damage occurs when water is allowed to sit for too long or when a water peril has not been sufficiently cleaned up or dried. You can prevent secondary water damage from your leaking water heater by turning off the tank and water supply line as soon after discovering the leak as possible. Though Hopkinsville, KY, water heater technicians generally drain the tank, the leak is significant, you may want to do that step yourself. You can do this with an ordinary garden hose, which should attach to the bottom of the tank. Be sure to drain to a safe area, however, such as a gutter or sink.

If you suspect that the leak has existed for a while, contact your local water damage restoration team right away. A representative can assess for secondary damage and take the necessary steps to clean and remediate your home.

How To Deal With Commercial Water Damage Without Breaking the Bank

9/26/2018 (Permalink)

Commercial water loss in Russellville, KY

If your building has recently sustained water damage, you may be feeling frustrated and at a loss as to what to do. After all, not only do you now have to pay for the cost of water cleanup and to replace building contents, but you may also suffer losses due to business interruption. Your local Russellville, KY, water remediation team can help you clean up the damage and help minimize loss as much as possible. However, it is up to you to make the call ASAP.

Before hiring a remediation team, you want to make sure that they cover the type of cleanup you require and that they will work within your budget. Some things to look for on the company's website include the following:

  • Type of water damage repair the company deals with
  • Average cost of remediation
  • Estimated time it takes the team to remediate damage

Commercial Water Loss Restoration

Not all restoration companies are created equal. Some companies deal strictly in residential messes, others deal strictly in commercial damages and others still deal with both. It's important to find a company that can handle commercial cases, as commercial damages are often much more complex and require more careful handling than residential homes. If you hire a team that doesn't know what it's doing, you risk accruing more costs in the long run.

Cost of Remediation

Whether dealing with broken pipes or damage caused by flooding, you should always shop with the price in mind. While cost should never be your number one deciding factor, there are companies out there that overcharge and those that undercharge. If a company's quote is much higher or much lower than other companies', your best bet would be to avoid it.

Efficiency

Above all, you should look for a company that can begin restoration efforts as soon as possible. The longer water is allowed to sit, the more damage it will cause. The best way to minimize water losses is to deal with it immediately, quickly and properly.

Minimize the cost of water damage in your building. Contact your local water cleanup team today to get started.

Plan Evacuation Routes Now To Avoid Flooded Streets

9/19/2018 (Permalink)

SERVPRO team ready to help on flooding damage in Franklin, NY

Even though people are repeatedly warned not to drive through a flooded street, footage from almost every storm shows people doing just that. It also leads to tragedy in nearly every storm. Why do people continue to drive on flooded roads if they know the danger? Taking some time now to think how you would handle a flood in Franklin, KY, especially when you may need to act in contrary to the other traffic, can improve your chance of a successful evacuation.

Here are important travel tips when driving during a flood:

  • Don’t ever drive through floodwater. With water weighing more than 62 pounds per cubic foot, it doesn’t take much to move your buoyant vehicle down a flooded street.
  • Don’t drive on bridges above rapidly flowing floodwater. Floodwater contains heavy amounts of soil and debris, such as trees and building materials, which may weaken a bridge and cause a collapse.
  • Don’t go around police barricades. These are placed because of known hazards. It may not look risky to you, but fast-moving water can overwhelm culverts and wash away sections of the road.

One of the best ways to make sure you don’t drive through a flooded street is to plan your possible evacuation routes now. It takes just a few minutes to look at flood maps online, which can provide important information about flood risk areas. You may not have time or access to look at this information during an emergency, so it can be smart to study maps now and plan at least two evacuation routes.

Make sure you return home only when local authorities declare the flooded roads are safe to travel in your area. Water will need to be removed from your property quickly to avoid additional damage from exposure. Calling a professional flood recovery team can help facilitate your recovery and get your home back to normal as quickly as possible.

Does Mold Ever Go Away?

9/12/2018 (Permalink)

Moldy bedroom in Hopkinsville, KY

The rotting forest is not likely your preferred home fragrance in [City, State]. There probably isn’t even a scented candle for that smell anyway; however, when black mold is present, the earthy, decaying odor persists. Does mold cleanup completely get rid of the problem?

Mold in the Environment

Mold is a natural part of the environment. Outdoors, mold is not the enemy:

  • In a forest, organic matter litters the woodland floor. Mold assists in breaking down the matter and benefits the environment.
  • Mold is everywhere in the form of microscopic spores in the air. It cannot completely be removed, as it is part of nature. Spores take hold and grow rapidly when exposed to humid conditions.

Mold in Your Home

Although mold may be helpful in a forest, it certainly is not welcome in your home:

  • Even though mold is unwanted, it is impossible to remove all spores from the air inside of your house. It is considered remediated when the level of mold reaches an acceptable level.
  • Immediately address any visible mold in your house. If you smell a musty odor, it is possible that the mold is hidden in walls, floors or insulation and requires mold cleanup. Without remediation, it continues to quickly spread throughout the house causing significant damage.
  • Mold remediation specialists are trained in proper inspection and safety procedures. They use specialized equipment to remove any black mold, discard infected materials, contain the area and filter the air. Remaining structures and contents are cleaned and restored.
  • Resolve the source of the water problem because without moisture, a normal level of spores in the air should not pose a serious threat to you or your home.

All types of mold, including black mold, are a part of the natural environment in [City, State]. However, the benefits of mold growth outdoors are not needed, nor welcomed, in your home. Mold remediation contains and rids your home of active mold growth while returning the air to a pleasant odor.

Damage by Smoke: Tips for Filing a Claim

8/29/2018 (Permalink)

Chimney fire damage in an Oak Grove, KY home

When fire ravages your commercial property in Oak Grove, KY, you probably know you must document all the areas that were burned by the fire to file an insurance claim correctly. What may surprise you is all the smoke damage you’ll find after a fire. Even if the fire occurs in the building next door, your building could take on damage from the smoke that wafts over. Just like structural issues, smoke and soot damage must be carefully documented in order for your claim to have a better chance of getting accepted by the insurance company. Here are some tips on how to do so.

Necessary Information

Your insurance company will probably send an insurance adjuster to assess your property after you contact them, but you can help clarify the issues that need resolution by documenting all the necessary information. There are several things the documentation of your smoke damage should include:

  • Date of fire loss
  • Description of structures or damaged items
  • Location of damage
  • Police and fire department reports
  • Smoke cleaning bid from remediation experts

It is also a good idea to include pictures or video proof of the things on your list. The more relevant the information you can provide, the stronger your claim will be.

Objective Assessment

The insurance company may send out its own adjuster, but keep in mind the entity for whom he or she works. The company's adjuster may have a vested interest in underestimating damage. To ensure objectivity, it may be prudent to hire a public adjuster who has no reason to have an agenda to save the insurance company money. The public adjuster's assessment, along with the detailed bid from the company performing smoke cleaning services, can serve as advocates for getting you the amount required to fix your building.

Whether you are dealing with smoke damage from a fire in your building or the one next door, it is important to know how to get the most out of your insurance policy. By providing detailed descriptions of the damage and filing in a timely manner, you increase your chances of a fair payout.

The Sneakiest Commercial Flooding Risk

8/22/2018 (Permalink)

Flooded basement due to heavy rain in Bowling Green, KY

When you think of problems you might have in your business in Bowling Green, KY, natural disasters might not be anywhere near the top of your risk profile. However, flooding isn't always natural. A burst pipe could potentially cause just as much damage as a storm. Frozen pipe damage is also often less predictable than storm or other natural damages.

Natural Floods

Natural flooding doesn't just come from rivers overflowing. There are many things that could cause problems with water in your building:

  • Heavy rains
  • Overloaded or jammed drain systems
  • Wind damage

Since these are major events, you're much more likely to check your facility after they happen. This reduces the risk of accumulating standing water: you catch the problem early and can call flood recovery companies to pump out the overflow.

Equal Threat

Commercial facilities have high-volume water supplies in many cases. If you have a break in a supply line or any other pipe in your building, then you could face a lot of damage very quickly. This can easily equal or exceed the amount of water you might see from a major storm or a citywide flood. You could have avoided the issue by insulating pipes or keeping your building at a good temperature.

Cold Strikes

One thing that often turns a simple burst pipe into a cleanup nightmare is the unpredictability of the event. There are many factors that go into pipes freezing, and exterior temperature is just one example. Your building's insulation, the efficiency of your HVAC system, the type of plumbing you have and the location of the pipes in question all play a role. When the weather drops below freezing, you might be gambling with the future of your business if you don't consider all the angles.

In addition to the often-unexpected nature of flooding from a burst pipe, it might happen where you can't see it. Keep an eye out for moisture and discoloration in the walls after extremely cold days.

Oh, No! The Kitchen Sink Is Leaking

8/15/2018 (Permalink)

Leaking toilet causing water damage in a Hopkinsville, KY home

Have you ever found a big problem in your Hopkinsville, KY, house? Spotting a leak coming from your kitchen sink can leave you with a sinking pit in your stomach. How can you fix this problem before it causes major flooding and a huge financial burden? You need to keep these three simple steps in mind.

1. Stop the Water

As soon as you notice a leak, you need to make sure the water in home is properly managed. This means turning off the water supply to your kitchen sink. If there isn't a shutoff valve for this appliance, you may need to turn off the supply for your entire house. You can usually find the main shutoff valve near the utility meters or by the curb.

2. Call Your Provider

Any type of flooding in your house can cause some serious damage. You may have to replace building materials, clean furnishings and remove mold all because of a leak under your kitchen sink. Because the damage can be so costly, many homeowners choose to turn to their insurance policies for a little financial help. Whether you have the coverage needed to help pay for this incident, you need to call your insurance agent. This person will be able to help you understand your coverage and start a claim if possible.

3. Hire a Damage Specialist

To help you better address this problem, you should turn to the help of a residential water remediation specialist. This professional can help you with your kitchen repair and water cleanup. The water damage cleanup crew knows how to remove standing water, salvage water-logged materials and remediate your home. Quick remediation done by a professional can help you get back to normal sooner.

Flooding can happen in any home for almost any reason. Because water can start to fill your home in the blink of an eye, you need to know what to do in the case of an emergency.

The Value of Mold Inspections

7/24/2018 (Permalink)

The best advice is to err on the side of safety.

Buying property in Hopkinsville, KY, can be an expensive and risky venture. Added to those costs are the many tests and inspections involved in the process. As you consider whether to add a mold inspection to your list, carefully weigh the cost of the test with the potential costs of serious mold damage and remediation. If you purchase a property where visible mold is a problem, you'll pay for:

• Labor
• Specialized materials
• Use of specialized equipment
• Removal and replacement of home materials (such as drywall and carpeting)

If you're found liable for anything related to a mold problem, you may also end up paying financial damages to the people using your building. Many property owners have found that it is more cost-effective to catch trouble before it has the chance to escalate into much larger problems.

What Good Comes From a Mold Inspection?

Should you pay for an expensive mold inspection? Maybe you already know there's a lot of mold. Visible signs are an obvious indication that there's a problem. However, mold testing may also reveal areas where water is getting into the framing of the building. This allows you to tackle the source of mold trouble, sometimes before mold has the chance to grow. If mold has lead to structural weaknesses, the inspection and resulting remediation efforts could also prevent much more expensive repairs. Finally, if the building was once affected by water damage and has been remediated, the inspection could provide confidence in those results.

Better Safe Than Sorry

The best advice is to err on the side of safety. An investment in a thorough mold inspection up front could potentially save you a lot of money in the end. It's also worth noting that mold is notorious for returning to areas that have once been affected by it. So, your efforts to protect yourself from mold damage in any of your Hopkinsville, KY, properties is a very good idea.
For more information, visit http://www.SERVPROchristiantoddlogansimpsoncounties.com/.

The ABCs of Home Fire Extinguishers

7/24/2018 (Permalink)

Your home in Hopkinsville, KY, may be your castle, but if you do not have a fire preparedness plan in place, that castle could quickly burn down.

The unique shape, markings, and color of the fire extinguisher have long been established and accepted. Therefore, when standing near a small fire, everyone knows to look for the long, red cylinder to use for fire suppression. What most people do not know is that there are different types of classifications of household fire suppressors, and once purchased, the chemicals inside are not good forever.

Classifications

The fire extinguisher has been around for over 150 years. Originally designed to put out combustible fires with potassium carbonate, as times changed and fires evolved, so did the fire suppressors. The units now come in three types:

Class A is for use on ordinary household combustibles.
Class B can be used on flammable gas or liquid.
Class C units are designed for use on electrical fires.

Although the specially designed fire containment containers used to be manufactured with only one of the various class of chemicals, the new and modern versions often contain all three. For that reason, most household extinguishers can put out a home fire and electrical fire at the same time.

Longevity

Fire repair and restoration teams stress the importance of understanding that fire extinguishers are not meant to last forever. Depending on the brand you buy, the manufacturers typically state that most expiration dates fall somewhere between five and fifteen years from purchase date. If the label does not have a date, or there is no inspection tag attached to the unit, look at the pressure gauge and recharge as soon as the needle falls below the green area.

Safety

Your home in Hopkinsville, KY, may be your castle, but if you do not have a fire preparedness plan in place, that castle could quickly burn down. Keep your fire extinguisher handy, do not store it away in inaccessible areas. It only takes a few moments for a fire to overwhelm a room, but if you have the suppressor close at hand, you can be on top of the fire and not let it grow out of control. For more information, visit http://www.SERVPROchristiantoddlogansimpsoncounties.com/.

Financial Help for Flood Damage

7/24/2018 (Permalink)

If you have never been through a flood, don't wait until it's too late.

Most homeowners in Hopkinsville, KY, don't realize that homeowner insurance does not cover floods. Separate policies are needed and those often take 30 days to go in effect. If you don't have flood insurance but damage to your home was caused by a storm in an area declared a federal disaster area, you may be eligible for FEMA grants. Here's what you need to know.

1. Federal Disaster areas are attributed to certain events are and are designated regions. You can find these at the FEMA website: https://www.fema.gov/disasters/year.
2. Funds may be available for damage to your property, including vehicle or personal property.
3. You can apply for a grant online.
4. An inspector will call you after you apply. Official inspectors have identification, do not ask for money and don't recommend certain contractors for repairs.
5. Grant money may pay for temporary housing, repairs, medical, or funeral expenses caused by the approved event.
6. You may still be eligible for assistance if you already made repairs and cleanup. Always take before and after photos.
7. You should still apply for assistance even if you have flood insurance or think your income may disqualify you.
8. Low interest SBA disaster loans may also be available.

Flood damage comes with a lot of complications including contamination of your home and personal property. A professional flood remediator can help you by using their expertise to remove what cannot be saved and clean what can. They are trained in disinfecting and cleaning all kinds of materials, as well as thoroughly drying your property to prevent the development of mold.

If you have never been through a flood, don't wait until it's too late. You can find out if your property is on a floodplain by checking the FEMA website. If you are at a higher risk for a flood, consider getting a specific flood insurance policy. For more information, visit http://www.SERVPROchristiantoddlogansimpsoncounties.com/. 

When you're away the cat will play...with the faucets!

6/29/2018 (Permalink)

SERVPRO of Christian, Todd, Logan and Simpson County is always ready when the unexpected happens.

The family pet caused this sink to overflow in Simpson County, KY while they were away on vacation. Luckily a family friend was checking on the house and pet and caught this before it caused too much damage. We aren't sure exactly how long the water was running, but the flooring was saturated below the tiles and the ceiling and wall below was buckling and had to be removed as well.

Our highly trained crew was able to get on the scene within an hour of the call to extract water and set drying equipment to begin the process. After a few days of drying and cleaning and pulling drywall the house was ready for repairs and the customer came home to a solution instead of a flooded mess.

Fire at Bluegrass Cellular

6/29/2018 (Permalink)

Sea of Green at Bluegrass Cellular

The tower on top of this Bluegrass Cellular building sparked and caught fire to the building causing extensive smoke damage and water damage putting the fire out. We had our SERVPRO crew on location as soon as possible after receiving the call.

  • Day 1 was spent moving all salvageable contents to an on-site storage pod.
  • Day 2 we began the process of removing carpet, ceiling tile, and base board. We also set up drying equipment and bagged up lots of debris. This was such a large job that we had to call in 15 temps per day to help with the daunting task. We are so happy to be a part of helping out Bluegrass Cellular in their time of need. We will soon have everything back "Like it never even happened."

3 Steps To Take Before Restoring Your Basement After a Flood

6/22/2018 (Permalink)

Dealing with flooding in a basement can be a long process because drying the area out may take several weeks.

Flooding water in a basement is often more difficult to clean than any other type of flood. That is because water levels can continue to rise to dangerous heights, as there is no door to open to let the water rush out. Additionally, the higher the liquid rises, the more the potential for hazards grows, including sewage, electric shock, and foundation damage.

Step 1 – Water Removal

Contact a professional water remediation service and request assistance to pump the water out as quickly as possible. Using a submersible pump or sump pump, the specialists can easily remove the water. This task is often more trouble than it may seem because the overflow can contain contaminates:

• Chemicals
• Bacteria
• Sewage
• Mold

Additional problems can arise if the basement flood water is a result of heavy rain, because the water-filled soil outside your home may be exerting pressure on the basement walls. Special care should be taken to remove the water to prevent the walls from cracking. If the flooding water comes from a broken pipe, the water service team can also perform pipe repair and check surrounding pipes for weaknesses.

Step 2 – Area Cleanup

Dirt and debris often come with flood waters. Large deposits of silt and mud may collect in the basement that must be manually removed. As with any flood debris, there may be health risks such as dangerous mold associated with the cleanup effort. It is best left to the trained professionals.

Step 3 – Sanitizing Everything

Before rebuilding begins, the area requires sanitizing. Disinfecting can prevent mold and mildew from growing on the basement walls, as completely drying out cement, brick, and wood may take weeks or months. Sanitizing can also kill bacteria that may be left behind from the cleanup.

Dealing with flooding in a basement can be a long process because drying the area out may take several weeks. However, once restoration and rebuilding begin, you can rest assured that by following these three simple steps, your home in Hopkinsville, KY, can be mold and bacteria-free. For more information, visit http://www.SERVPROchristiantoddlogansimpsoncounties.com/.

3 Times To Perform Maintenance on Your Business’s Fire Sprinkler System

6/19/2018 (Permalink)

Protecting your Hopkinsville, KY, commercial property from fires and flooding means investing in proper planning.

Protecting your Hopkinsville, KY, commercial building from damage is probably important to you, especially if you are a small business owner who cannot afford the financial impact a fire or flood might cause. There are several actions you can take to reduce the risk of these incidents, such as maintaining your building’s fire sprinkler system. Weekly, monthly and yearly sprinkler maintenance can prevent malfunctions that may cause serious water damage or fail to put out a fire.

1. Weekly

You can keep your building’s sprinkler system operating efficiently by checking each room at the start of the week. Ensure that boxes and other stored items are not stocked too high, as this can affect the sprinkler’s reach and may prevent it from putting out a fire. If you find yourself short on storage space, you may want to consider renting space in a nearby warehouse.

2. Monthly

At the start of each month, have your maintenance people clean the heads of your building’s fire sprinklers. This can be especially important if you own a restaurant or manufacturing business, where grease and grime can clog the heads and prevent the system from working as it should. Call in a fire damage and cleanup service for deep cleaning and for advice about how to keep your sprinklers functional.

3. Yearly

Having your building’s water lines inspected annually by a qualified plumber can prevent line breakage and other issues that may cause your sprinkler system to malfunction and cause flooding. An inspection may uncover problems such as leaks, weak water lines and old plumbing that causes poor water pressure. This kind of yearly sprinkler maintenance can prevent system failure that could be disastrous in case of a fire.

Protecting your Hopkinsville, KY, commercial property from fires and flooding means investing in proper planning. Performing fire sprinkler maintenance each week, month and year can reduce the risk of severe damage to your business. For more information, visit http://www.SERVPROchristiantoddlogansimpsoncounties.com/.

Looking Back at Hurricane Matthew

5/31/2018 (Permalink)

Mold Damage in Home after Flooding

This photo is from late October  to early November 2016, in Lumberton, North Carolina. This was a storm event for Hurricane Matthew. There were about 6 franchises chosen to participate in the clean up for the Housing Authority. These were townhouses that we removed all contents, made 8ft flood cuts on the bottom floor, cleaned to SERVPRO standards and dried for 3-5 days. We were gone for approximately 3 weeks working 12 hour days.

While on storm events we just perform emergency services and leave it ready for a local contractor to do the repairs. This is a very humbling experience for all involved and shows the dedication of all SERVPRO employees to spend that much time away from their families in order to help those in need.

How To Use a Fire Extinguisher

5/19/2018 (Permalink)

Using a fire extinguisher to put out commercial fires.

How To Use a Fire Extinguisher.

A fire extinguisher is a helpful safety tool for suppressing small to medium-sized fires and limiting fire damage. As soon as a fire starts, get the extinguisher and identify a safe evacuation path. You should check to make sure that the extinguisher you have on hand contains a suitable substance for the type of fire you are trying to suppress. It is also a good idea to sound the fire alarm in a commercial property and contact the fire department before attempting to suppress a fire.

Whether you have never used a extinguisher or it has been a long time since you experienced a fire emergency, here are four simple steps you can follow.

1. Pull the pin. Pulling the pin on a extinguisher will break the tamper seal.
2. Aim the fire extinguisher nozzle, hose, or horn. Point the dispenser at the base of the fire. Avoid making contact with the discharge horn on a CO2 extinguisher, as it may become very cold.
3. Squeeze the handle. Squeeze the handle to dispense the substance within the extinguisher in the direction of the fire.
4. Spray from side to side. Move the spray horizontally across the base of the fire until it appears to be out. Keep in mind that a fire may seem to be out and then reignite.

Keep watching the affected area to make sure the fire does not restart or have firefighters inspect the area to make sure it is out. Once you use a fire extinguisher you will need to either refill or replace the extinguisher, depending on whether the design is reusable or disposable. Reusable extinguishers cost more up front but less to refill than buying a new disposable extinguisher. If your commercial property in Hopkinsville, KY sustains fire damage from a kitchen fire or electrical fire, you should contact a commercial restoration company.

For more information, please visit us athttp://www.SERVPROchristiantoddlogansimpsoncounties.com.

Help! Mold Keeps Growing in My Home

5/12/2018 (Permalink)

Mold seems to be everywhere, and often it is because fungus has been around for millions of years. Learning to adapt as it evolved, mold became adept at attaching itself to almost anything organic. The only other thing required for the fungus to grow and reproduce is moisture. Sending out seeds that are almost invisible, the tiny pods float through around through the air until they land upon an organic item. This can include the inside of your house in Hopkinsville, KY, where they can quickly spread mold damage around your home.


Controlling Mold


Within your home you can begin to control mold by taking the following steps:

• Ventilate the bathrooms, laundry areas, and kitchen.
• Control humidity levels within your home.
• Fix leaks as soon as you find them.
• Investigate signs of water damage on ceilings or walls.
• Remove damp towels and rugs with mildew growth from bathrooms.
• Clean moisture from skylight walls or ventilate often.

Acting before the mold materializes is often not enough to keep it from growing. Therefore, when mold damage appears, cleaning the fungus and eliminating the reason the mold originally grew can often fix the problem. Scrubbing hard surfaces with cleaners may sound like a good idea, but the mold may be in a reproductive stage. Touching the bulbous spore heads can spread the seeds into the air, letting them blow throughout the room or building. Contacting a mold remediation expert to assess the situation may save you time, money, and additional mold growth.


Preventing Mold


Mold needs moisture to grow, so one of the first steps you can take in mold prevention is lowering your humidity levels to 50 percent or less. Dehumidifiers and air conditioners can often keep levels within this spectrum, but as seasons change, so can the need to check humidity levels within your home.

Mold damage can be a common problem in areas with high humidity. Remove the humidity, and you can prevent the fungus growth. You may not be able to control mold within your home completely, but you can arrest its development.

For more information, please visit us athttp://www.SERVPROchristiantoddlogansimpsoncounties.com.

Hidden Mold: 5 Places To Find It in Commercial Buildings

4/18/2018 (Permalink)

Like a machete-wielding madman in a scary movie, you know building mold is there, but you just don’t know where it’s hiding. Mold growth is real, and gone unchecked, it can cause problems. Although mold can thrive in any damp atmosphere, it often hides in places you’d never think of and is probably lurking in many commercial buildings in Franklin, KY.


1. Carpet


Carpet in buildings takes a beating and rarely gets the TLC home carpets receive. When the dirt makes its way to the underlying pad and subfloor, high humidity and spills can spark mold growth you’ll never see unless the carpet is removed. Areas close to sinks are often more susceptible to water damage and the formation of hidden mold.


2. Paper


You’d think mold on paper would be easy to spot, but not if it’s inside a box or file cabinet. Business records are frequently stored in these containers and stowed away in closets or basements. Even if the containers are sturdy and well sealed, high humidity can seep in and cause mold. If the boxes are victims of flooding or leaks, the chance for mold increases.


3. Ductwork


During cool weather, the air is damp, and when it hits the air ducts, it can promote mold development. If the ducts have even the most minute cracks, there’s a good chance that moisture will leach into the duct linings, where more mold grows. Faulty insulation can also cause mold to grow on the outside of the duct pipes.


4. HVAC Drain Pans


As long as an HVAC system is working properly, it normally doesn’t get much attention. There’s a pan under the cooling coils that catches the condensation of the system. If the drainage system malfunctions or the drains become blocked, that moisture can soak ductwork, and hidden mold may start to grow on and around the pipes and in the drain pan.


5. Ceiling Tiles


Ever notice those unsightly stains around the heating and air conditioning vents in acoustic ceilings? They develop when moisture and water are sucked up by the porous ceiling tiles, and dirt accumulates in the dampness, causing discoloration. Mold is often hiding on the other side of that acoustical material.

If you believe mold growth is skulking in a commercial building in Franklin, KY,
contact a professional mold remediation company. It can help you make a plan to address the problem.

For more information, please visit us athttp://www.SERVPROchristiantoddlogansimpsoncounties.com.

3 Ways To Prevent Accidental Fire Sprinkler Activation

4/11/2018 (Permalink)

Fire sprinklers are lifesavers, but only when they're functioning properly. When they go off accidentally, sprinklers can cause hundreds—sometimes even thousands—of dollars in commercial property damage. Fortunately, proper sprinkler maintenance can prevent most accidental activations in Franklin, KY. Here's how to help ensure your systems only activate when you need them to.


1. Avoid High Temperatures


Contrary to popular belief, sprinklers typically activate when they're exposed to high temperatures, not when they're exposed to smoke. Therefore, it can be important to keep heat sources away from your sprinkler. Here are some common sources:

*Hearth fires
*Strong lights
*Heat Lamps
*Candles Ovens and stoves

Consider these heat sources before installing your system. If any are hot enough to trigger your sprinkler (roughly 130 degrees Fahrenheit or 54 degrees Celsius), separate them. Doing so can greatly reduce your risk of accidental activation.


2. Prepare for Cold Temperatures


Just like hot temperatures, cold temperatures can lead to accidental sprinkler leakages. That's because when water freezes, it expands. If that frozen water is inside a confined space (your sprinkler's pipe, for instance), it will often break whatever's holding it.

Follow cold-weather sprinkler maintenance best practices. For starters, install insulation materials for your sprinkler pipes, such as foam sleeves. Also, keeping consistent heat throughout your building will often preclude water in pipes from freezing. That doesn't mean pointing intense lights at the pipes—you already know that's a mistake. Just keep the general temperature of the building above freezing.


3. Keep Sprinkler Piping Clear


Piping for fire sprinklers is made to put out fires; it's not meant for use as a pull-up bar. This may sound funny, but many accidental sprinkler activations occur when people assume pipes hold more weight than they truly can. Never allow anyone to hang anything on sprinkler pipes. Though they may appear sturdy, these pipes aren't usually made to support the weight of a human body.

For residents of Franklin, KY, these sprinkler maintenance tips should prevent accidental activations before they ever happen. If you do have a water damage from a sprinkler system going off, work with professional restoration experts.

For more information, please visit us at http://www.SERVPROchristiantoddlogansimpsoncounties.com.

What NIFP Can Offer Your Business

3/30/2018 (Permalink)

Floods never happen during convenient times, which is why having a flood policy is crucial for the modern business owner. However, having a poor or underfunded policy can be as bad as having no policy at all. That’s why the National Flood Insurance Program is here to help out small businesses everywhere by providing thorough commercial insurance that’s designed to meet the real needs of businesses when it comes to the threat of floods. The NIFP

• Is endorsed by FEMA
• Provides up to $500,000 in coverage for commercial properties
• Can help you restock your building in the aftermath of a flood
• Specifically covers damages that result from flooding

By taking into account the needs of small businesses in Franklin, KY, and the severe downtime and closure issues that flooding can cause, this policy is tailored to help businesses of all types keep their doors open in the wake of real disasters.


What It Covers


This commercial insurance policy includes a wide range of what one might commonly find in the workplace. First and foremost, the NIFP plan covers your building and its foundation, which you always need to consider first and foremost when it comes to flooding. It also covers carpeting, pumps and their operating machinery, water heaters, central air conditioning units, walk-in freezers and other crucial parts of your business operations. This policy is designed to protect all of the crucial components of your business that you’ll need to keep things moving forward in the aftermath of a flooding disaster.


What Isn’t Covered


Of course, not even the best commercial insurance plan can cover everything. While the NIFP policy covers your business’s biggest and most important pieces in the event that a flood occurs, it does not protect against any preventable damage caused by moisture, mold or mildew, sewer drain backup (unless caused by flooding), currency (or stock certificates or other papers with assigned value), any belongings outside of the insured building or business interruption. These potential losses, can, fortunately, be covered by a supplemental policy to get you all of the protection your business deserves.

For more information, please visit us athttp://www.SERVPROchristiantoddlogansimpsoncounties.com.

When a Mold Problem Becomes an Emergency

3/30/2018 (Permalink)

While mold thrives in almost any environment, there is one place where it has no invitation: your home. Finding traces of mold growth in your own living space is no exciting discovery; depending on the extent of the growth, it could take extensive time to address. Black mold, for instance, can take special gear and products, while a minor mold problem could call for more regular cleaning. Regardless of the type, there are some actions you can keep in mind regarding mold in your home.


Spotting the Problem


As many homeowners understand, there can be a major difference between a dripping faucet and a leaky roof. If mold has become an increasingly prominent issue in your home, an inspection may be the next step. Mold cleanup often involves the scrutinizing of all possible areas where moisture could get in.


Identifying the Mold


Wherever it thrives, watching a small world of fungi form on your own turf can be frustrating. However, by observing the mold itself, you may be better equipped to inform a professional about the exact problem at hand. Common molds include alternaria, mucor and stachybotrys (or black mold), all of which be found in various parts of the home.


Tackling the Growth


A moisture problem is no rare occurrence with most properties. Indoors, professionals may need to deep clean an entire area to completely clear the mold growth; affected areas containing materials such as carpeting may need to be replaced. Professionals may also turn off HVAC and water systems when cleaning mold from a home, since these can speed up the spreading of spores.

Mold can be a true pest, so keeping it outside the home is the ideal goal for most homeowners in Franklin, KY. After all, mold can offer many benefits, but none of them belong on your bathroom wall. Although black mold and other forms of fungi may seem overwhelming to get around, spotting growth and addressing it quickly can keep your home in tip-top shape.

For more information, please visit us athttp://www.SERVPROchristiantoddlogansimpsoncounties.com.

4 Most Common Places Mold Can Be Found in Your Commercial Building

2/27/2018 (Permalink)


Eventually, you may discover an undeniable mildew smell in your building in Hopkinsville, KY. You may even see visible mold growing on the drywall. You will need to hire professionals to conduct mold testing to see how far the damage has spread. The experts will test every room of the building, but there are certain areas that will receive special consideration due to the high likelihood they will have mold.


1. Bathrooms


Mold tends to grow in areas with high humidity. Therefore, a bathroom definitely qualifies. It is beneficial for commercial property owners to install dehumidifiers in all of the building’s bathrooms to decrease the chances of mold growing.


2. Air Conditioners or Water Heaters


These structures are prone to developing leaks, which is why you may notice a mildew smell any time you walk past them. It is critical to fix any leaks as soon as you notice them. Not only will fixing them prevent mold, but it will ensure you get the most out of your appliance.


3. Carpeting


You need to be extremely cautious if something spills onto the building’s carpet. It is perhaps for this reason many places have tile or hardwood. Carpet is exceptionally good at absorbing various materials, including water and dirt.


4. Basement


You may not visit the building’s basement all too often, so mold can grow out of control right under your nose. Being subterranean, the basement will likely have a higher humidity level than other rooms, and it will often be damper. Additionally, the basement is more prone to flooding than other rooms due to its lower level.

Do not allow a mold problem to escalate out of control. As soon as you notice a mildew smell in the vicinity, contact a professional team to see how bad the damage has become. Afterward, you will be confident no room in your building has fungus growth.

For more information, visit http://www.SERVPROchristiantoddlogansimpsoncounties.com.

Fire Restoration: Let the Professionals Handle Smoke Damage

2/13/2018 (Permalink)

After a fire is over, you’re probably going to have fire and smoke damage to contend with. It can be overwhelming, at first, especially after an emergency to know what to do next. How do you move forward? How do you get your home back to the way it used to be? Often, it takes the work of specialists who have the training in fire restoration to save your home. Here are three things to expect when having a professional fire restoration.


1. Inspection


It can be hard to inspect your business for soot damage on your own. After all, you may not know what the extent of the damage is without a professional eye. Specialists will be able to look at your building and give you a fair pricing for the work it needs.


2. Cleaning


One of the biggest jobs that come with fire restoration is the cleaning process. This includes smoke cleaning and removing all of the soot from your belongings. Without professional cleanup, the smoke damage can remain in your company for years to come. Even the odor itself can be difficult to neutralize. A thorough cleaning will guarantee that all restorable items are scrubbed clean. Additionally, air can be cleaned through use of air purifiers and fogging equipment.


3. Restoration


Once the cleaning is complete, the restoration can begin. Restoration usually involves getting your business back into its previous condition. This can be as simple as a new paint job, new carpeting or completely new drywall or construction. Keep in mind that restoration companies intend to bring your house back to the way it was before the fire.

Smoke damage can be difficult to get out of your home without the proper equipment. It’s important for you to understand the process that goes into smoke cleaning before you look for someone in your Hopkinsville, KY to help you take care of it.

For more information, visit http://www.SERVPROchristiantoddlogansimpsoncounties.com.

How to Clean Up Commercial Water Damage

1/11/2018 (Permalink)

No matter how well-prepared you are, there’s always a chance that extreme weather, mechanical failures, or other problems you can not foresee can lead to water damage. When that happens, the important thing is to respond promptly. Water cleanup and repair for broken pipes are both simpler when they are seen to promptly. That means your place of business needs a plan for facilities maintenance that includes clear lines of communication about emergencies.

Tips For Your Emergency Plan

When a situation involves damage from water in Franklin, KY it’s important to remember that the quantity of water exposure and the length of time the exposure persists are both factors in the kind of damage that will need to be repaired. Here are five tips that will help you and your team respond faster when there’s an emergency.

1. Find a restoration company with commercial water damage certification and make sure the contact number is in your emergency preparedness folder.
2. Contact your insurance company to make sure you understand what damage is covered and whether your preferred restoration company works with them directly.
3. Identify the locations of water main controls and include shutoff instructions in your plan folder.
4. Construct a chain of command for disaster notification and management within your workplace and include that in the folder so each employee understands who to contact and in what order.

Damage Cleanup

It’s important to remember that cleanup might affect your ability to resume normal operations under certain circumstances. If that happens, it is also good to have a contingency plan that will help your company keep operations as normalized as possible until the entire building is accessible again. Understanding where your greatest risks of damage come from and identifying the most likely areas of the building to be affected can help with that a lot.

Water damage in Franklin, KY is both serious and largely preventable. Reacting quickly to an emergency and turning off the water supply until damage cleanup is effected is the key.
 Visit http://www.SERVPROchristiantoddlogansimpsoncounties.com for more information on commercial water damage.

Lunch in Logan County

12/1/2017 (Permalink)

Sometimes people forget to say thank you to our Firemen and Police Officers for the service they provide to us on a daily basis. 

We love to give back to the community and our local businesses. In this photo our Marketing Team had gotten up early in the morning to load up the van and fire up the grill to serve lunch to some of our local heroes. 

SERVPRO of Christian, Todd, Logan and Simpson Counties was in Russellville, KY for the day grilling and delivering hamburgers and hot dogs, chips and drinks to the Fire Department and the Police Department as well as anyone in the community who wanted a quick meal. 

It was a very exciting event and everyone seemed to have a great time proving it doesn't require a disaster to bring the community together.

Apartment flood in Simpson County

12/1/2017 (Permalink)

There were 2 apartments affected when a water line burst in the bathroom of one apartment. The tenants contents were saturated and had to be moved in order to begin the drying process. While part of the crew met with the manager and got paperwork signed and explained the process to everyone involved, the rest of the team set to work. We had to pack up contents, move furniture and extract water. We were then able to set the drying equipment to begin getting things back to normal. Luckily our SERVPRO of Christian, Todd, Logan and Simpson Counties team was on site in time to keep the damage from spreading any further. After 4 days of drying equipment running and then spraying antimicrobial spray we were able to get things back "Like it never even happened."

Logan County Kentucky Leak

12/1/2017 (Permalink)

A leaking pipe under the bathroom sink caused significant damage to this Russellville, KY home. The hardwood was saturated in 2 rooms and had to be removed and the water also leaked down in to the crawlspace and insulation had to be removed in half of that area. Our team of trained technicians were able to extract the water and get the hardwood, carpet and trim pulled right away so that equipment could be set to prevent any further damage. Several Air Movers and Dehumidifiers had to run for a few days in order to get everything dried to industry standards. We were done with the dry out in 4 days and the customer was able to contact their contractor to begin putting everything back in place. 

Storm Damage if Simpson County

12/1/2017 (Permalink)

This home was damaged when a roof leaked due to a massive rain storm. Most of the rooms were affected and extensive drying had to be done. Our SERVPRO of Christian, Todd, Logan and Simpson Counties crew was able to pull back the carpet, remove the pad and then set equipment to dry the carpet and sub floor at the same time. 
The owners were happy to know that we had taken care of this type of situation before and that their personal belongings were in good hands. We were able to get the home dry in a few days and then put in new padding and relay the carpet. Once all that was done we cleaned all the carpet and made sure the home was back to its original condition "Like it never even happened."

Hurricane Harvey

11/30/2017 (Permalink)

Working hard to help out during a catastrophe.

Hurricane Harvey hit Texas in August leaving chaos in its path. The local SERVPRO franchises were inundated with more claims than they could handle.  SERVPRO of Christian, Todd, Logan and Simpson Counties sent several crew members to help out during the disaster. 

The kitchen of this home had so much water that the baseboard and drywall had to be cut as high as 4ft. up in some areas and removed due to integrity of the materials. Every room on the main level was affected and walls and some flooring had to be torn out and disposed of.

Our crew was in the area for over 3 weeks helping homeowners get their homes dried out and cleaned up. 

In your time of need SERVPRO is always here to help!

Chimney Fire in Simpson County Kentucky

11/29/2017 (Permalink)

Chimney Fire in Kentucky home

The Living Room in the Franklin, KY home was affected when the chimney caught fire and smoked up the entire home. When our SERVPRO of Christian, Todd, Logan and Simpson County  crew arrived on site they began cleaning up the debris immediately. Luckily the worst of the damage was in the chimney and outside where the debris fell on the deck and in the yard. We were able to get all of the contents moved around and cleaned as well as cleaning up the walls, ceiling and floors of soot an debris. The homeowner was very happy when we were done and relieved that our team was so thorough. Our SERVPRO team prides themselves on leaving our customers happy and able to continue on like it never even happened.

Leak causes mold growth in Christian County

11/29/2017 (Permalink)

The wall in the Living Room of this  Simpson County home was starting to mold due to a leak in the water line from the kitchen. The flooring and drywall as well as the studs in the wall were showing mold growth and had to be taken care of. Our SERVPRO of Christian, Todd, Logan and Simpson  Counties crew was able to cut out the affected flooring and drywall and sand down the studs to get rid of the mold. With that complete we were able to seal all the wood with antimicrobial paint and seal it all of until the new drywall could be put in place. The customer has a young child and was very grateful to have the fungus taken care of.

Fire in local School

11/29/2017 (Permalink)

A student set fire to a toilet paper dispenser causing a big mess at a local school here in Simpson County. SERVPRO of Christian, Todd, Logan & Simpson County had performed work for the School System before so School Officials contacted us and we were on the scene within 1 hour to begin work.

After all of the debris was picked up, our crew began cleaning up the soot and setting negative air equipment to remedy the odor caused by the smoke. It was a priority to get things in order so that the regular school day would not be interrupted. 

Our goal at SERVPRO is to make it look "Like it never even happened." That is what we accomplished with this school and they were very appreciative. 

Mold in Todd County

11/29/2017 (Permalink)

The wall in this home is covered in mold due to high humidity after a water heater busted. It only takes 3 days for mold to begin to grow and it can be a major concern for people with respiratory or allergy issues. SERVPRO of Christian, Todd, Logan and Simpson Counties was on the job and ready to fight those mold spores within hours of the call. The flooring and walls of the Laundry Room were also affected and we had to cut out drywall and tear out flooring to get to the source. We were able to get everything wiped down and sprayed an antimicrobial to help prevent future regrowth. After setting negative air machines for a couple of days were were able to get rid of the musty odor and had the home looking good as new.

Above and Beyond

10/30/2017 (Permalink)

Making it Happen!

When we arrive in town for Storm there are times when the neighborhoods aren't accessible due to water in outlying areas that prevent us from getting to them. That doesn't stop our diligent crew members from doing all they can to make it work.

In this photo one of our production crew members was dead set on taking care of our customer as soon as possible. It meant parking over a mile away and dragging equipment in a piece at a time to make sure work was started.

SERVPRO of Christian, Todd, Logan and Simpson Counties is proud of our hard working men and women that go above and beyond the call of duty when disaster strikes. 

We always find a way to make it happen!

Electrical Fire

7/24/2017 (Permalink)

This home in Bowling Green, Kentucky was damaged when the wiring caught fire. Luckily nobody was injured, but the homeowners lost most of their contents as well as sustaining significant structural damage before it was extinguished.

As soon as the scene was released, our SERVPRO of Warren, Christian, Todd, Logan and Simpson Counties crew was on the scene to help begin the clean up process. We helped to document all of the unsalvageable contents as well as packing up anything that could be cleaned and stored until the home is repaired and ready to be moved back in to.

It is a very sad experience for anyone to have to go through, but our goal is to make it as easy and worry free as possible so that the customer can concentrate on other things.

When in crisis we are always here to help!

Lightening causes house fire

7/24/2017 (Permalink)

This home sustained severe damage when lightening hit the roof and caught it on fire. The Fire Department had to put it out with water which caused even more damage. SERVPRO of Warren, Christian, Tood, Logan and Simpson Counties was on the scene within an hour of receiving the call. There was a lot of structural damage as well as the contents being damaged and destroyed. Our crew spent hours sifting through the items with the customer to pack up what was salvageable and bring it back to our office to be cleaned and stored until repairs are complete. The homeowner will have to move out until all the work can be done, however, they feel safe in the knowledge that we are going to make things "Like it never even happened."

Leak in Apartment Complex

7/24/2017 (Permalink)

There were 2 apartments affected when a water line burst in the bathroom of one apartment. The tenants contents were saturated and had to be moved in order to begin the drying process. While part of the crew met with the manager and got paperwork signed and explained the process to everyone involved, the rest of the team set to work. We had to pack up contents, move furniture and extract water. We were then able to set the drying equipment to begin getting things back to normal. Luckily our SERVPRO of Warren, Christian, Todd, Logan and Simpson Counties team was on site in time to keep the damage from spreading any further. After 4 days of drying equipment running and then spraying antimicrobial spray we were able to get things back "Like it never even happened."

Moldy Baby Nursery

7/24/2017 (Permalink)

The wall in this Warren County bedroom had mold growth beneath the Wallpaper. The homeowner was remodeling the room for their newest family member when they found the nasty invader lurking on the wall. SERVPRO of Warren, Christian, Todd, Logan and Simpson Counties was on the scene as soon as possible to get started on the task at hand. We were able to finish stripping the paper off the wall, sand the wall down to remove the mold and then seal it with an antimicrobial paint in order to prevent future mold growth. We were then able to help them get the room turned into a beautiful paradise for their new baby boy!! We turned a troubling situation into a very happy ending and left another SERVPRO customer feeling "Like it never even happened."

Moldy Lake Home

7/24/2017 (Permalink)

The walls and floor in this Lake Home are covered in mold due to high humidity. The home has been sitting empty for several months and the temperature wasn't controlled, therefore, mold has begun to take over. If let unchecked it only takes 72 hours for mold to begin to grow and it will quickly take over. SERVPRO of Warren, Christian, Todd, Logan and Simpson Counties was able to clean up, sand and seal the walls in order to rid the homeowners of this nasty fungus! Of course there were cabinets and some flooring that had to be pulled out and replaced, but the foundation was still good and the home was able to be put back "Like it  never even happened." 

This family will be able to make future memories in their Lake home thanks to team SERVPRO.

Leaky Roof

7/24/2017 (Permalink)

This home was damaged when a roof leaked due to a massive rain storm. Most of the rooms were affected and extensive drying had to be done. Our SERVPRO of Warren, Christian, Todd, Logan and Simpson Counties crew was able to pull back the carpet, remove the pad and then set equipment to dry the carpet and sub floor at the same time. 
The owners were happy to know that we had taken care of this type of situation before and that their personal belongings were in good hands. We were able to get the home dry in a few days and then put in new padding and relay the carpet. Once all that was done we cleaned all the carpet and made sure the home was back to its original condition "Like it never even happened."

Basement flood

7/24/2017 (Permalink)

When our office was contacted after hours due to a busted pipe we were on our way within the hour. A plumber was on the way to stop the leak and the local Insurance Agent recommended that she call SERVPRO of Warren, Christian, Todd, Logan and Simpson Counties to take care of drying up the mess. We were able to get water extracted, tear out carpet and pad, detach the baseboards and get equipment set up in order to begin drying up all the water. 

Our Office works closely with local agents and adjusters to assure that homeowners are taken care of as soon as possible so that their lives are as minimally impacted as possible.

This homeowner was very pleased at how quickly we responded and had them back to normal.

Bathroom Leak

7/24/2017 (Permalink)

A leaking pipe under the bathroom sink caused significant damage to this home. The hardwood was saturated in 2 rooms and had to be removed and the water also leaked down in to the crawlspace and insulation had to be removed in half of that area. Our SERVPRO of Christian, Todd, Logan and Simpson Counties team of trained technicians were able to extract the water and get the hardwood, carpet and trim pulled right away so that equipment could be set to prevent any further damage. Several Air Movers and Dehumidifiers had to run for a few days in order to get everything dried to industry standards. We were done with the dry out in 4 days and the customer was able to contact their contractor to begin putting everything back in place. 

Flooded Locker Room

7/21/2017 (Permalink)

The locker room and front office in this local business was flooded when a rain storm came through town. There was about an inch of standing water to be extracted from the floor when our SERVPRO arrived on site. Our crew was able to get the water extracted and equipment set within an hour of the call. Luckily there were not many contents affected and the regular work day didn't have to be disrupted. The manager was so happy to have us get everything under control so quickly and not have to stop the work flow. We left the equipment for a few days and then we were able to mop up any left over residue and get the business back "Like it never even happened." 

Storm in St. Louis is a humbling event

7/21/2017 (Permalink)

The Living Room in this Missouri home was flooded after several days of non stop raining. Our SERVPRO team was in town helping out local franchises with an over abundance of claims. 6 people from our location dropped what they were doing and went to St. Louis when we got the call that there was massive flooding and they needed as many crews as possible. Our Marketing team was in town first to assess the damage and set up appointments so that when our production team made it to town they could begin work immediately. We were able to help several families and businesses get their property back to preloss condition. Our crew is very humbled to be able to help out in times of crisis.

Missouri Rains

6/27/2017 (Permalink)

The basement in this St. Louis home was flooded when they got several days of non stop rain and the storm drains backed up. Our SERVPRO Storm Team was in town to help out with the influx of claims, but there were several roads that were closed due to flooding. When the waters receded we were able to get to this home and start the clean up process. We had to tear out carpet and padding due to the saturation of water and we also had to cut out the drywall 2 feet up in all of the rooms in order to properly dry everything out. After 4 days of running the drying equipment we were able to leave the customers ready for the repairs team to come in. 

Flooded Bank

6/27/2017 (Permalink)

A local Bank had 3 floors of water damage after a toilet tank over flowed during the night. Needless to say when we got the call early that morning we were quickly on our way to assist. There were ceiling tiles down and wet carpet and baseboard. The owners of course wanted to be back in working order as soon as possible with little interruption.

Our experienced crew was able to get all the water extracted and the ceiling tiles pulled and equipment set within a few hours so the employees never had to miss a beat. 

After 3 days of drying and putting back ceiling tiles everything was dry and we had another satisfied customer for SERVPRO of Christian, Todd, Logan and Simpson Counties.

Flooding in St. Louis

6/27/2017 (Permalink)

The basement of this St. Louis, Missouri home was flooded after several day of torrential rain had caused the storm drains to back up. SERVPRO of Warren County had 6 people in town helping out with the influx of claims that overwhelmed the local SERVPRO. We were able to get a crew to the location and start the drying process as soon as the waters receded. The carpet and baseboard as well as the drywall 2 feet up had to be removed due to the amount of saturation and condition of the water. 
We set equipment and were able to get the basement dried within 3 days, leaving our homeowners very thankful for SERVPRO of Warren County being in town to help out during the crisis.

Fire in Kentucky home causes major damage

6/27/2017 (Permalink)

This Kentucky home was severely damaged by smoke and fire when a pan on the stove caught fire. Luckily everyone was able to evacuate without any injuries. The Fire Department used foam to put it out so there was no water damage either. Our SERVPRO team was able to get on location and help get the home boarded up to begin the process of cleaning up. There were a lot of contents damaged and destroyed and of course the structure sustained quite a bit of damage, especially in the kitchen. Having a fire is always a devastating occurrence, but this homeowner was just happy that everyone was safe. Personal belongings, while sentimental, are mostly replaceable but human lives aren't. We are happy to be part of putting this family's life back together.

Mold in Repo Home

6/26/2017 (Permalink)

The walls and flooring in this Kentucky home suffered damage from a water loss that was left too long and mold began to grow beneath the wood flooring and up the walls . If water is left at the right temperature for a few days it will cause mold to start growing and will continue to grow at a rapid pace. SERVPRO of Christian, Todd, Logan and Simpson Counties has the right tools to tell where water has been saturated through to the subfloor. We were able to remove the mold with light sanding and then set equipment to ensure everything was properly dried before spraying an anitmicrobial that will help prevent future mold growth. 

In your time of need we are always here to help!

Golf Tournament in Christian County

5/17/2017 (Permalink)

Brag N' Rights Golf Classic

Our Sales Marketing Representative A.J Gilbert was present at the Brag N' Rights Golf Classic in Hopkinsville, KY. The Golf Tournament was a benefit for the local Chamber of Commerce and was very well sponsored. A.J and one of the owners of our Franchise, Susan Porter, were under a tent providing chips and crackers and water. We also gave away several golf towels and lots of useful information on what to do in case of a fire, water or mold loss on your property. The weather was beautiful and the rain stayed away long enough for everyone to enjoy the day. SERVPRO of Christian, Todd, Logan and Simpson Counties is very proud to be a new member of the Christian County Chamber of Commerce and looks forward to working with them for many years.

Moldy Floor

5/17/2017 (Permalink)

The living room in this Simpson County home suffered damage from a water loss that was left too long and mold began to grow beneath the wood flooring. If water is left at the right temperature for a few days it will cause mold to start growing and will continue to grow at a rapid pace. SERVPRO of Christian, Todd, Logan and Simpson counties has the right tools to tell where water has been saturated through to the subfloor. We had to pull up the hard wood in order to get to the underlayment where the mold was working its wicked magic. We were able to remove the mold with light sanding and then set equipment to ensure everything was properly dried before spraying an anitmicrobial that will help prevent future mold growth. 

In your time of need we are always here to help!

IICRC

4/26/2017 (Permalink)

Keeping up with IICRC Standards

SERVPRO Of Christian, Todd, Logan and Simpson Counties recently purchased several dozen new Velo Air Movers in order to keep up with industry standards. These pieces of equipment are lighter and more efficient than the old air movers that we are phasing out.


We follow stringent guidelines set in place by IICRC in order to keep receiving business from local vendors and offices.


Along with our state of the art equipment, we also have highly trained technicians that have to follow the IICRC standards when performing any work on Water Mitigation or Mold Remediation claims. Our crew is IICRC certified to remediate water losses and has to maintain this training by doing follow up classes every 2 years.  It is our goal to do things the right way the first time in order to keep our business thriving and our customers happy

Kentucky Managers Meeting

4/20/2017 (Permalink)

Kentucky SERVPRO Managers Meeting

Ron Morehead and Steve Guice from SERVPRO Trainership in Alabama came to Bowling Green to host a Kentucky Managers Meeting. There were managers from all of the SERVPRO franchises in Kentucky present to take part in this event. SERVPRO strives to be the best and in order to be the best you have to train the best, therefore, they spend hours every year bringing resources and helpful tips to become better Managers and better teams. We want to succeed in this business and that is why we sent 4 of our employess to represent our Warren County SERVPRO as well as to gain valuable information to bring back to the rest of the Office and Crew. Everyone enjoyed the time to socialize with other franchise members as well. 

Builders Association of Southern Kentucky

4/17/2017 (Permalink)

Giving Back to the Community

The 2017 Builders Association of South Central Kentucky Home Expo was held at the Sloan Convention Center this past weekend. Along with SERVPRO there were over 50 other booths representing the many businesses of this region. There were many festivities including the Penguin Plunge and most businesses were having a give away of some sort. Our SERVPRO franchise gave away an Apple TV to one lucky person as well as giving out great advice on how to keep your home safe and secure during various disasters.  The people of the community were able to get lots of tips and ideas for building and decorating their homes and businesses. With Spring right around the corner this was a great start to beginning those new Spring Projects.

We really enjoy being part of the commercial community in the Southern Kentucky area.

Flooded Bank

4/17/2017 (Permalink)

SERVPRO saves the day after a toilet tank overflow causes a terrible mess in Franklin, KY.

A local Bank had 3 floors of water damage after a toilet tank over flowed during the night. Needless to say when we got the call early that morning we were quickly on our way to assist. There were ceiling tiles down and wet carpet and baseboard. The owners of course wanted to be back in working order as soon as possible with little interruption.


Our experienced crew was able to get all the water extracted and the ceiling tiles pulled and equipment set within a few hours so the employees never had to miss a beat. 


After 3 days of drying equipment, cleaning floors and putting back ceiling tiles everything was dry and we had another satisfied SERVPRO customer. 


We are always there to make it "Like it never even happened."

Out and About in the New Territory

4/17/2017 (Permalink)

Out in the community to make a difference!

Our Marketing Manager, Nikki Duff, and Sales and Marketing Representative, Katie Moore were out scoping out the new territory today. The Moody's have recently added the Christian, Todd, Logan and Simpson County franchise to their territory. We are very excited to meet new people, join community organizations and start making a difference in all of our new locations. This photo is of the Christian County Justice Center in Hopkinsville, KY. We have already made contact with several local businesses and community members and look forward to making many more in the coming weeks.

If you have a disaster involving Water, Fire, Sewage or Mold please give us a call at 270-885-8811 and our highly trained team of professionals at SERVPRO of Christian, Todd, Logan and Simpson Counties will be there to help make your disaster "Like it never even happened."

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