Recent Storm Damage Posts

Best Ways To Clean Your Materials After a Flood

7/17/2019 (Permalink)

Storm Damage Best Ways To Clean Your Materials After a Flood It may be possible to not only salvage your content but to restore it to its pre-damage state.

If a flood damages your company’s building and the important contents inside, you need to act quickly to ensure you can salvage the materials. Fortunately, qualified restoration companies are experts in content cleaning. Don’t try to handle this effort on your own. The specialists in Hopkinsville, KY, have proven, thorough methods for doing the job right.

Restore Your Precious Content

No one wants to deal with the terrible effects of water damage, but with the right help, you won’t have to worry about replacing your materials or losing irreplaceable items; the experts can restore them when it’s possible. Keep in mind that you may have to throw out porous materials; however, you may be able to salvage non-porous items. Here are some ways they’ll make it happen:

  • Dry cleaning
  • Wet cleaning
  • Foam cleaning
  • Immersion cleaning

Dry Cleaning

One of the first things the restoration professionals will consider is dry cleaning the materials. Whether black water or other types of flood water damage your items in the office, this is an important step to cleaning up light residues.

Wet Cleaning

It may seem counter-intuitive to use wet cleaning to help with content cleaning after water damage. However, this is effective if heavy residues are covering any of your equipment or supplies. Flooding can leave behind an assortment of materials such as dirt or sludge. Wet cleaning can get rid of these unwanted invaders. 

Foam Cleaning

This type of cleaning is perfect for furniture and other items that have upholstery. Regular cleaning could change the color of the upholstery or may even shrink the item, but foam cleaning will protect the integrity. 

Immersion Cleaning

When you need heavy cleaning for the worst damage, the specialists will use this strategy. This involves cleaning agents in water where the content is dipped. 

It may be possible to not only salvage your content but to restore it to its pre-damage state. Content cleaning is an essential part of any flood cleanup and restoration effort. Make sure you call a skilled team of professionals to help.

Weather Damage Types

5/11/2019 (Permalink)

Storm Damage Weather Damage Types If your work site is in an especially high-risk area, you may need multiple sump pumps on your lowest floor

Read On to Learn More About the Different Types of Flood Damage

Many business owners and administrators in Hopkinsville, KY, cannot accurately determine different types of flood damage. Not every type of problem that results from a storm is considered flood-related. Read on to learn more about the various categorizations.

1. Definitions

For insurance purposes, damage is only the result of a flood if it came directly from a source of accumulated water larger than around two acres. The disruption must be directly related to contact with such a body of water. For example, if a nearby pond overflows its banks and the runoff seeps into your basement or crawlspace, this would be covered under a flood insurance policy. However, storm damage resulting from high winds, such as blown shingles, should be claimed under your default commercial property insurance.

2. Protections

The most effective way to prevent flood damage to your workplace is to secure the building envelope. This is the overlapping system of barriers that keeps the environmental conditions on the inside different from the conditions outside. Many building components have a role to play in the barrier. For example, the slope of the roof and the gutter downspouts work to direct water away from the base of the building. Housewrap and caulking form another important layer by providing a vapor barrier, ensuring that your HVAC systems work efficiently.

3. Other Tips

If your work site is in an especially high-risk area, you may need multiple sump pumps on your lowest floor. These are devices that activate if the low-lying basin in which they are installed begins flooding. They pump the excess away from the building and into a storm drain or the surrounding yard. Maintain these pumps by inspecting them yearly. Cover any major outdoor openings with appropriate shields or absorbent barriers.

Keeping your building up to code can prevent flood damage and other headaches. Just remember to locate a qualified flood cleanup professional in case your prevention methods prove insufficient.

Why Does Sewage Back Up in a Basement?

4/24/2019 (Permalink)

Storm Damage Why Does Sewage Back Up in a Basement? Call SERVPRO for sewage back up cleanup.

Sewer damage predominantly affects the basements of residences where floor drains and drain cleanouts are located. It is possible to prevent clogs in secondary lines by only flushing suitable materials, but a variety of issues can impact main lines. Here are some of the most common causes of a flooded basement at a residence in Campbell, KY, along with ways for a homeowner to avoid this type of damage.

Blocked Lines

A primary or secondary line may become blocked in a number of ways. Homeowners can take the following steps to prevent blockages:

  • Avoid flushing materials other than toilet paper
  • Treat lines with foaming tree root killer
  • Schedule line cleanings every 18 to 22 months

Backed up or flooded municipal mains are typically not the responsibility of a homeowner. Most standard property insurance policies still exclude flooding and sewage damage without an additional endorsement.

Storm Water Overflows

Heavy rains or rising surface water can cause a municipal main to overflow. If this is prone to happen in Campbell, KY, a homeowner should consider having the right type of preventative equipment installed:

  • Backflow valve
  • Standpipe
  • Overhead sewer

A plumber can determine whether any of these options could reduce the risk of backing up and a flooded basement. Costs may range from hundreds to thousands of dollars, but may end up being more affordable than restoring damage.

Illegal Connections

Installing the wrong flood prevention equipment can also result in a backup. Homeowners should never connect a French drain, sump pump or any other system to a sanitary sewer. These mechanisms can introduce silt to the system and cause a backup.

A homeowner should take measures to prevent a flooded basement. If damage occurs, it is important to resolve the underlying issue and arrange for mitigation and restoration. Sewage damage should be disinfected and dried to avoid further primary damage and mold growth.

Making a Flood Damage Claim: Where To Start

4/8/2019 (Permalink)

Storm Damage Making a Flood Damage Claim: Where To Start Water Damage from Storm Flooding can be devastating to the homes of Franklin, KY.

When your home has suffered damage from flooding in Franklin, KY, it can be a devastating situation. Emotions can be high, and there are often a great number of safety concerns, so knowing where to start with cleanup and filing a flood claim to cover your losses is usually a huge challenge.

The first, most important steps to take toward restoration and getting what you need from your insurance agency:

  1. Don’t wait. While you’re getting in touch with the right people to help, start cleaning up. As you begin these tasks, be extremely aware of risks such as slippery surfaces, contaminated water, and electrical hazards. Take precautions, including wearing rubber gloves and shoes with good traction. Some of the first things you can do include the following:
    • Sop excess water from all wood surfaces.
    • Get rugs and other fabrics or important items off the wet floors and begin drying thoroughly.
    • If you have power, run box fans, your AC, or a dehumidifier to speed up the drying process and reduce damage levels.
  2. Contact your insurance agency right away. If you’re a flood insurance holder, contact your adjuster immediately to make a flood claim. If you do not have flood insurance, then your home insurance agency should have the information you need regarding any coverage you may have for water damage.
  3. Take pictures. Keep clear, high-quality photos of damaged areas as documentation to go with your insurance claim. Also hang on to damaged items, as these can serve as proof of loss and may be helpful for getting the coverage you need.
  4. Leave a contact number. This way, when the adjustor comes to assess the damage to your house, he or she knows just how to get a hold of you with any questions, concerns, or details about paperwork or statements (i.e. proof of loss statement) you may need to sign.

Making a flood claim after suffering damage to your home in Franklin, KY, can be a daunting responsibility. The above tips should be helpful in prioritizing your first steps in this process.

If you have any questions, please give us a call at (270) 885-8811

SERVPRO of Christian, Todd, Logan and Simpson Counties has the equipment and training to respond immediately.

Top Things to Do (and Not Do) To Prepare for a Storm

2/13/2019 (Permalink)

Storm Damage Top Things to Do (and Not Do) To Prepare for a Storm Frozen pipes is one of the most common threats.

Readying For A Winter

Readying for a winter storm involves more than watching the weather report and stocking up on groceries. There’s the odd pipe break, roof stresses and countless other things to prepare for. Whether you’re in the throes of winter or just thinking ahead, consider these do’s and do nots to ensure your Pembroke, KY building gets through the worst of it.


Winter Storm Threats

A storm can pose a surprisingly diverse variety of threats to your building. Some of the most common threats include:

  • Snow build up on roofs
  • Ice dams in gutters
  • Pipe freezes

Each of these can result in damage that can create major inconvenience as well as big expenses in the long run. Preparing for these and other threats is the best way to save yourself a headache.

Do Insulate Your Building

While buildings naturally come with insulation, there’s often room for reinforcement, especially in areas prone to severe winters. Improve efficiency by placing plastic over windows, caulking drafty windows and ensuring you don’t have any holes in your roof. Take note of areas where icicles form around your roof eaves to help you target areas for interior leak inspections.

Don’t Ignore Your Yard

Tree branches are easily weighted down by snow and ice and those can fall onto your building creating disaster. Trim back trees in the warmer season to reduce the chance of major damage to your roof or windows.

Do Service your Thermostat/Furnace

A storm is not the time to find out your thermostat is malfunctioning. Prepare in advance by checking your thermostat to ensure it’s working properly. Further, check your furnace filter and inspect heating ductwork to ensure you’ll be safe from frigid temperatures.

A winter storm can cause serious damage and even loss of life. Ensure your safety by preparing for the season with these basic pointers. And if you’re already facing storm damage, connect with seasoned storm cleanup experts to make things like new.

Plan Evacuation Routes Now To Avoid Flooded Streets

9/19/2018 (Permalink)

Storm Damage Plan Evacuation Routes Now To Avoid Flooded Streets SERVPRO team ready to help on flooding damage in Franklin, NY

Even though people are repeatedly warned not to drive through a flooded street, footage from almost every storm shows people doing just that. It also leads to tragedy in nearly every storm. Why do people continue to drive on flooded roads if they know the danger? Taking some time now to think how you would handle a flood in Franklin, KY, especially when you may need to act in contrary to the other traffic, can improve your chance of a successful evacuation.

Here are important travel tips when driving during a flood:

  • Don’t ever drive through floodwater. With water weighing more than 62 pounds per cubic foot, it doesn’t take much to move your buoyant vehicle down a flooded street.
  • Don’t drive on bridges above rapidly flowing floodwater. Floodwater contains heavy amounts of soil and debris, such as trees and building materials, which may weaken a bridge and cause a collapse.
  • Don’t go around police barricades. These are placed because of known hazards. It may not look risky to you, but fast-moving water can overwhelm culverts and wash away sections of the road.

One of the best ways to make sure you don’t drive through a flooded street is to plan your possible evacuation routes now. It takes just a few minutes to look at flood maps online, which can provide important information about flood risk areas. You may not have time or access to look at this information during an emergency, so it can be smart to study maps now and plan at least two evacuation routes.

Make sure you return home only when local authorities declare the flooded roads are safe to travel in your area. Water will need to be removed from your property quickly to avoid additional damage from exposure. Calling a professional flood recovery team can help facilitate your recovery and get your home back to normal as quickly as possible.

The Sneakiest Commercial Flooding Risk

8/22/2018 (Permalink)

Storm Damage The Sneakiest Commercial Flooding Risk Flooded basement due to heavy rain in Bowling Green, KY

When you think of problems you might have in your business in Bowling Green, KY, natural disasters might not be anywhere near the top of your risk profile. However, flooding isn't always natural. A burst pipe could potentially cause just as much damage as a storm. Frozen pipe damage is also often less predictable than storm or other natural damages.

Natural Floods

Natural flooding doesn't just come from rivers overflowing. There are many things that could cause problems with water in your building:

  • Heavy rains
  • Overloaded or jammed drain systems
  • Wind damage

Since these are major events, you're much more likely to check your facility after they happen. This reduces the risk of accumulating standing water: you catch the problem early and can call flood recovery companies to pump out the overflow.

Equal Threat

Commercial facilities have high-volume water supplies in many cases. If you have a break in a supply line or any other pipe in your building, then you could face a lot of damage very quickly. This can easily equal or exceed the amount of water you might see from a major storm or a citywide flood. You could have avoided the issue by insulating pipes or keeping your building at a good temperature.

Cold Strikes

One thing that often turns a simple burst pipe into a cleanup nightmare is the unpredictability of the event. There are many factors that go into pipes freezing, and exterior temperature is just one example. Your building's insulation, the efficiency of your HVAC system, the type of plumbing you have and the location of the pipes in question all play a role. When the weather drops below freezing, you might be gambling with the future of your business if you don't consider all the angles.

In addition to the often-unexpected nature of flooding from a burst pipe, it might happen where you can't see it. Keep an eye out for moisture and discoloration in the walls after extremely cold days.

Financial Help for Flood Damage

7/24/2018 (Permalink)

Storm Damage Financial Help for Flood Damage If you have never been through a flood, don't wait until it's too late.

Most homeowners in Hopkinsville, KY, don't realize that homeowner insurance does not cover floods. Separate policies are needed and those often take 30 days to go in effect. If you don't have flood insurance but damage to your home was caused by a storm in an area declared a federal disaster area, you may be eligible for FEMA grants. Here's what you need to know.

1. Federal Disaster areas are attributed to certain events are and are designated regions. You can find these at the FEMA website: https://www.fema.gov/disasters/year.
2. Funds may be available for damage to your property, including vehicle or personal property.
3. You can apply for a grant online.
4. An inspector will call you after you apply. Official inspectors have identification, do not ask for money and don't recommend certain contractors for repairs.
5. Grant money may pay for temporary housing, repairs, medical, or funeral expenses caused by the approved event.
6. You may still be eligible for assistance if you already made repairs and cleanup. Always take before and after photos.
7. You should still apply for assistance even if you have flood insurance or think your income may disqualify you.
8. Low interest SBA disaster loans may also be available.

Flood damage comes with a lot of complications including contamination of your home and personal property. A professional flood remediator can help you by using their expertise to remove what cannot be saved and clean what can. They are trained in disinfecting and cleaning all kinds of materials, as well as thoroughly drying your property to prevent the development of mold.

If you have never been through a flood, don't wait until it's too late. You can find out if your property is on a floodplain by checking the FEMA website. If you are at a higher risk for a flood, consider getting a specific flood insurance policy. For more information, visit http://www.SERVPROchristiantoddlogansimpsoncounties.com/. 

Looking Back at Hurricane Matthew

5/31/2018 (Permalink)

Storm Damage Looking Back at Hurricane Matthew Mold Damage in Home after Flooding

This photo is from late October  to early November 2016, in Lumberton, North Carolina. This was a storm event for Hurricane Matthew. There were about 6 franchises chosen to participate in the clean up for the Housing Authority. These were townhouses that we removed all contents, made 8ft flood cuts on the bottom floor, cleaned to SERVPRO standards and dried for 3-5 days. We were gone for approximately 3 weeks working 12 hour days.

While on storm events we just perform emergency services and leave it ready for a local contractor to do the repairs. This is a very humbling experience for all involved and shows the dedication of all SERVPRO employees to spend that much time away from their families in order to help those in need.

Hurricane Harvey

11/30/2017 (Permalink)

Storm Damage Hurricane Harvey Working hard to help out during a catastrophe.

Hurricane Harvey hit Texas in August leaving chaos in its path. The local SERVPRO franchises were inundated with more claims than they could handle.  SERVPRO of Christian, Todd, Logan and Simpson Counties sent several crew members to help out during the disaster. 

The kitchen of this home had so much water that the baseboard and drywall had to be cut as high as 4ft. up in some areas and removed due to integrity of the materials. Every room on the main level was affected and walls and some flooring had to be torn out and disposed of.

Our crew was in the area for over 3 weeks helping homeowners get their homes dried out and cleaned up. 

In your time of need SERVPRO is always here to help!

Above and Beyond

10/30/2017 (Permalink)

Storm Damage Above and Beyond Making it Happen!

When we arrive in town for Storm there are times when the neighborhoods aren't accessible due to water in outlying areas that prevent us from getting to them. That doesn't stop our diligent crew members from doing all they can to make it work.

In this photo one of our production crew members was dead set on taking care of our customer as soon as possible. It meant parking over a mile away and dragging equipment in a piece at a time to make sure work was started.

SERVPRO of Christian, Todd, Logan and Simpson Counties is proud of our hard working men and women that go above and beyond the call of duty when disaster strikes. 

We always find a way to make it happen!

Storm in St. Louis is a humbling event

7/21/2017 (Permalink)

The Living Room in this Missouri home was flooded after several days of non stop raining. Our SERVPRO team was in town helping out local franchises with an over abundance of claims. 6 people from our location dropped what they were doing and went to St. Louis when we got the call that there was massive flooding and they needed as many crews as possible. Our Marketing team was in town first to assess the damage and set up appointments so that when our production team made it to town they could begin work immediately. We were able to help several families and businesses get their property back to preloss condition. Our crew is very humbled to be able to help out in times of crisis.

Missouri Rains

6/27/2017 (Permalink)

The basement in this St. Louis home was flooded when they got several days of non stop rain and the storm drains backed up. Our SERVPRO Storm Team was in town to help out with the influx of claims, but there were several roads that were closed due to flooding. When the waters receded we were able to get to this home and start the clean up process. We had to tear out carpet and padding due to the saturation of water and we also had to cut out the drywall 2 feet up in all of the rooms in order to properly dry everything out. After 4 days of running the drying equipment we were able to leave the customers ready for the repairs team to come in. 

Flooding in St. Louis

6/27/2017 (Permalink)

The basement of this St. Louis, Missouri home was flooded after several day of torrential rain had caused the storm drains to back up. SERVPRO of Warren County had 6 people in town helping out with the influx of claims that overwhelmed the local SERVPRO. We were able to get a crew to the location and start the drying process as soon as the waters receded. The carpet and baseboard as well as the drywall 2 feet up had to be removed due to the amount of saturation and condition of the water. 
We set equipment and were able to get the basement dried within 3 days, leaving our homeowners very thankful for SERVPRO of Warren County being in town to help out during the crisis.