Recent Storm Damage Posts

Every Storm Runs Out of Rain

9/8/2021 (Permalink)

SERVPRO of Christian, Todd, Logan and Simpson Counties has been busy helping those who need it most.

Our expertly trained storm teams have been on the move, helping homeowners and businesses make it like never even happened.

Our first stop was in Michigan, where the Detroit area suffered another round of flooding. Our crews spent close to a month helping the local SERVPRO franchise help those who experienced flooding to their homes or businesses. SERVPRO of Christian, Todd, Logan and Simpson counties crews worked tirelessly to help those in need.

Before we had a chance to catch our breath, Hurricane Ida made landfall bringing devastation to the gulf coast and to the north east.

SERVPRO of Christian, Todd, Logan and Simpson Counties sent a crew last Friday to the north east to help with the record flooding.

No job is too big, or too small, your local SERVPRO is on call 24/7 to assist you. Call us today 270-885-8811!

Rain, Rain, Go Away!

7/15/2021 (Permalink)

downtown flooding SERVPRO of Christian, Todd, Logan and Simpson Counties is ready to go when disaster strikes

SERVPRO of Christian, Todd, Logan and Simpson Counties  has been on the road helping those effected by recent flooding. Our expert crews have been putting in long hours in Bloomington Indiana helping homeowners make it like it never happened.

The Bloomington area received upwards of 6 inches of rain on June 26.  Our crews were dispatched on a Sunday night to start helping those we were effected by the flooding. 

SERVPRO of Christian, Todd, Logan, and Simpson Counties is the leader in water mitigation, and our professionally trained crews helped dozens of homeowners who looked to us in their time of desperate need. 

SERVPRO of Christian, Todd, Logan and Simpson Counties  is always ready to help those in need.  It doesn't matter if that need is right across the street or across the country, we will be faster to any disaster.

If your home or business experiences a water loss, make the right call and call SERVPRO of Christian, Todd, Logan and Simpson Counties, 24/7 at 270-885-8811

What to do during and after a flash flood

4/23/2021 (Permalink)

flood Call SERVPRO of Christian, Todd, Logan and Simpson Counties at 270-885-8811 for all your water restoration needs!!

Flash floods occur as a result of heavy rainfall, rapid snow thaw, city drains overflowing or dam/levee failures. They occur quickly and unexpectedly. Flash Floods can effect ANYWHERE at ANYTIME, because it does rain everywhere. Now, most places are more prone to flooding, and it would be wise to learn about your local area. Cities and Urban environments are most common to flash floods, because of the impermeable surfaces, like asphalt and concrete that make up a majority of our surface roads and sidewalks. 

Flash Flood Quick Facts

  1. Do not walk, swim, or drive through flood waters. Turn Around, Don’t Drown!
  2. Just 6 inches of rapidly moving floodwater can sweep someone off their feet.
  3. Just 2 feet of floodwater moving at 9 feet per second (standard speed of flash floods) is enough to sweep vehicles away, move 100 pound rocks, uproot trees or level buildings.

Survive DURING

  • Depending on where you are, and the impact and the warning time of flooding, go to the safe location that you previously identified.
  • If told to evacuate, do so immediately. Never drive around barricades. Local responders use them to safely direct traffic out of flooded areas.
  • Listen to EAS, NOAA Weather Radio, or local alerting systems for current emergency information and instructions.
  • Do not walk, swim, or drive through flood waters. Turn Around. Don’t Drown!
  • Stay off bridges over fast-moving water. Fast-moving water can wash bridges away without warning.
  • If your vehicle is trapped in rapidly moving water, then stay inside. If water is rising inside the vehicle, then seek refuge on the roof.
  • If trapped in a building, then go to its highest level. Do not climb into a closed attic. You may become trapped by rising floodwater. Go on the roof only if necessary. Once there, signal for help.

Be Safe AFTER

  • Listen to authorities for information and instructions. Return home only when authorities say it is safe.
  • Avoid driving, except in emergencies.
  • Snakes and other animals may be in your house. Wear heavy gloves and boots during clean up.
  • Be aware of the risk of electrocution. Do not touch electrical equipment if it is wet or if you are standing in water. If it is safe to do so, turn off the electricity to prevent electric shock.
  • Avoid wading in flood water, which can contain dangerous debris and be contaminated. Underground or downed power lines can also electrically charge the water.
  • Use a generator or other gasoline-powered machinery ONLY outdoors and away from windows.

Busy Start to Storm Season

3/31/2021 (Permalink)

flooded road Nashville Flooding

As spring approaches and we look forward to warmer weather, the threat of severe weather also arises.  2021 has already seen it's share of storm events.

In February SERVPRO of Christian, Todd, Logan and Simpson counties sent a crew to Kansas City to help residents dry out from busted pipes.

Then flooding occurred in central Tennessee and your local SERVPRO has sent two teams to the area to assist local residents recover and get back on their feet! 

Whether the storm strikes across the country or across the street your local SERVPRO is here to help.  We are the industry leader in storm response and faster to any disaster. 

SERVPRO of Christian, Todd, Logan and Simpson Counties is ready to help you 24 hours a day, 7 days a week. Give us a call at 270-885-8811 

Hurricane Sally sends SERVPRO to Mobile, Alabama

11/10/2020 (Permalink)

A tree fallen onto a house with a blue tarp Just one of the many houses we were able to work on in Mobile, Alabama!

This year has brought on a record breaking number of hurricanes and tropical storms. SERVPRO of Christian, Todd, Logan and Simpson Counties has been sent on 7 storm deployments alone! This part of our job can be physically and mentally taxing, but it is an opportunity we will always take being the heroes on scene. 

In September, 8 members of Team Moody were sent to Mobile, Alabama to assist with water damage victims. Majority of the customers had roof damage from missing shingles or a tree striking their house after extreme wind gusts. Our main job has an emergency responder is to remove any wet building materials, dry out the structure, and sanitize the home from the bacteria brought in with the water. 

Our team helped 25 houses with mitigation in a 30 day time frame. We value being trusted by these families and by our corporate storm team. Call on Team Moody for your storm damage today! 

Different Types of Water Damage

10/29/2020 (Permalink)

Use Caution In Standing Water - Boots in Water Never walk in standing water without foot protection.

When water floods your home, how do you know if it is safe to clean up on your own? This is the question thousands of homeowners ask themselves every year after waters spreads its way across the floor of the property and causes water damage. To help answer the question, the Institute of Inspection Cleaning and Restoration Certification (IICRC) has categorized contaminated water levels into three degrees of danger.

Category 1: This water is generally deemed harmless to humans..

Category 2: Clean water (category 1) that sits for more than 24 hours can move into category 2 because it is then considered contaminated water. Other ways this water can become contaminated include coming in contact with the following household items: Grease, Food, Bleach, Cleaning supplies. Because category two liquid is unsafe, it should be handled by a specially trained water restoration team.

Category 3: This water is classified as grossly unsafe and extreme caution should be used when encountering the liquid. This type of unclean water is often filled with fecal matter, dangerous chemicals, and toxic materials. Natural disasters, overflowing rivers, and sewage backups can flood your home with this unhealthy type of liquid.

Any type of water damage should be handled with caution, and the Professionals at SERVPRO of Christian, Todd, Logan, and Simpson Counties are trained and qualified to handle all losses with care. 

We are "Always Here to Help"!

(270) 885-8811

Storm Deployment to Cedar Rapids, Iowa

9/8/2020 (Permalink)

A blue tarp and wood covering holes in a home This is the emergency tarp and board up from one home that was crushed by an oak tree in Cedar Rapids, Iowa

Team Moody Travels to Iowa After Derecho Damage

Have you ever heard of a Derecho? This storm system consists of thunderstorms with intense straight-line winds that rival those of tornadoes and hurricanes. A derecho comes with little to no warning with the potential to demolish buildings or landscaping in its path. 

Storm Team Moody was activated to Cedar Rapids, Iowa on August 19th. We were granted 50 leads of homeowners who had water damage in every level of their home. The sales marketing team evaluated homes with missing roofs, fallen trees that had collapsed the structure, and windows that had leaked in water. Many of our customers went without power for over 10 days and were unable to leave their homes due to the lines and trees on the roadways. The devastation was something that these Iowa citizens had never experienced, even living in "tornado alley". 

Our team was able to assist with restoration services for over 15 homes in 6 days. We are thankful to be given this opportunity to help so many during these events. SERVPRO of Christian, Todd, Logan, and Simpson Counties is always "Here to Help"! 

SERVPRO is always ready to respond!

7/17/2020 (Permalink)

SERVPRO trucks on site SERVPRO responding to a commercial loss at midnight.

If a natural disaster hits it might impact your commercial or residential business. Our SERVPRO team is highly trained and qualified to respond to your residential or commercial needs! Our Storm Team has traveled near and far to respond to natural disasters. When responding, we want to make sure we arrive on site as quickly as possible! If your commercial business was impacted by water damage, the first thing our technicians will do is remove all of the wet and affected areas. Our team always is tentative to help clean up and get your business running again in no time!

Storm or Flood Damage? Call Us Today (270) 885-8811

Commercial Restoration Presents Unique Challenges

SERVPRO has the training, experience, and equipment to handle large commercial storm or water damage emergencies. Regardless of your property type or size, we will respond quickly to clean the property and manage the restoration project through to its completion. Learn more about our training and certifications.

Locally Owned Company with National Resources

SERVPRO of Christian, Todd, Logan, and Simpson Counties will respond immediately to the storm or flood event affecting your commercial property, regardless of the size or scope of the damage. We are part of a national network of over 1,700 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large scale events and disasters.

We are proud to be a part of our community and strive to provide the residents and business owners in our area the fastest response times and our best work each and every day.

We are proud to serve our local communities:

Tornado Preparation

4/23/2020 (Permalink)

Storm team photo Our Storm Team is always ready to respond!

Luckily in Christian, Todd, Logan, and Simpson Counties  we do not experience the potential threats that tornadoes can have as often as other parts of the country. These places include the upper Mid-west, the northern and southern plains and the Gulf coast.

Tornado season usually refers to the time of year the U.S. sees the most tornadoes.  But, remember, tornadoes can happen at any time of year. Tornadoes can also happen at any time of day or night, but most tornadoes occur between 4–9 p.m.

However, it is always a good idea to be prepared in case a disaster strikes. About 1,200 tornadoes hit the U.S. yearly. Since official tornado records only date back to 1950, we do not know the actual average number of tornadoes that occur each year. Plus, tornado spotting and reporting methods have changed a lot over the last several decades.

SERVPRO will respond 24-hours a day to emergency fire and water services. We are a proud partner with the Red Cross and take part in cleaning up damages after a storm.  We have the tools and the people who have experience in water, storm, fire damage restoration and we are always here to help.

Spring Storms

3/31/2020 (Permalink)

Clogged Gutters Regularly check to make sure your gutters are clean.

Spring storms pop up in Christian, Todd, Logan, and Simpson Counties many times without warning. These rains can leave a devastating effect and cost thousands of dollars in damage. 

Being prepared is a small step to help minimize the damage. If you have a basement or crawlspace, regularly check your sump pump to make sure it is unclogged and working properly.

The Spring is also a good time to clean your gutters and ensure that your downspouts are properly diverted away from you house. 

We also suggest reaching out to your Insurance Agent and reviewing any policies for proper coverage. If you are not sure, ask your agent exactly what coverage you have any if there are policy limits to be aware of. 

SERVPRO of Christian, Todd, Logan, and Simpson Counties is always open and available 24/7.

(270)885-8811

Understanding Black Water and Its Risks

11/16/2019 (Permalink)

Ways That Water Damage Can Affect Your Home

A household flood may not sound like a big deal - until you experience it. Whether you live in a high-risk area or not, having a plan for flooding is key. Not convinced your Adairville, KY, home could be impacted? Read these top ways that water damage can affect your home.

Flooding Can Happen Anywhere

Many homeowners don’t plan for flooding because they live in areas with few episodes. But flooding can come from many sources. While thunderstorms, tropical storms and hurricanes are indeed top causes, flooding can also come from things like excessive rain, snow melt or even poor drainage.

Safety Risks

There are many ways flooding can cause injury and loss of life. A major deluge can cause collapses or even knock down structures. But even a minor event can contaminate your home with black water - toxin-laden waste water than can cause serious infections if ingested.

Property Damage

It’s estimated that up to 90 percent of water damage from natural disasters is linked to flooding. Even a few inches of water is enough to weaken wood and damage foundations, not to mention the damage caused to electronics and the general contents of your home or business.

Financial Threats

Water cleanup isn’t cheap. Once the waters dry, homeowners may find themselves facing costs for everything from rebuilding and replacing belongings to temporary housing. Unfortunately, flooding is often not covered in general homeowners insurance.
How to Prepare
You know the risks, but what can you do to be prepared? Here are a few simple steps:

  • Learn your region’s flood risk level
  • Review your flood coverages with your insurer
  • Invest in foundation vents or a sump pump

Perhaps most importantly, familiarize yourself with water damage remediation companies in your area. That way, whether you’re facing a few inches or a few feet, you’ll be ready to handle a flood quickly and get back to your regular life.

3 Ways To Prepare Your Business for a Disaster

10/30/2019 (Permalink)

Emergency disaster supplies: water, blankets, flashlights Keep a store of emergency supplies, such as potable water, shelf-stable food, blankets, flashlights and other necessities.

3 Ways To Prepare Your Business for a Disaster

Natural or man-made disasters can have a devastating impact on your business. However, you can reduce the potential impact of any disaster by having a disaster preparedness plan in place before a disaster occurs. Three ways you can prepare your business for a disaster are:

1. Know your risk. Start by determining what types of disasters are most likely to occur given your type of business and location in Guthrie, KY. If your business is located near a river, flood damage may be a concern. If you’re located on a coastline, storm damage could be a problem. If your business handles dangerous materials, you may want to plan for what to do in the event of an industrial accident.

2. Minimize your downtime. Draft a business preparedness plan. Include which employees, equipment, inventory, supplies, services and other materials you must have to continue operations. Consider establishing off-site resources, such as computer backup services, temporary office space, disaster recovery services and storage facilities. If your business has more than one location, it may also be helpful to establish disaster preparedness procedures for transferring operations to one of your unaffected locations.

3. Prepare Your Employees. Make sure your employees know what to do in the event of a disaster. Consider setting up resources, such as an off-site phone line or private webpage where your employees can get information or let you know what their status is. Meet with your employees to determine any special needs they may have, such as vital medications, childcare, medical equipment or assistance with disabilities. Keep a store of emergency supplies, such as potable water, shelf-stable food, blankets, flashlights and other necessities. Assist your employees in preparing their disaster kits.

The better prepared your business is for a disaster, the less disastrous it is likely to be. Incorporating these three tips into your disaster preparedness plan may help you successfully navigate the aftermath of a disaster.

Restoring Your Home After Hurricane Damage

9/9/2019 (Permalink)

Four air movers drying out the floor that experienced flood damage after a storm Air movers drying out the floor of an Oak Grove, KY home

Three Stages Of Recovery

Has your neighborhood recently been affected by the latest storm? Did you arrive home to stare at puddles in your living room? Are your walls damp and beginning to give off an unpleasant odor? If so, call in a professional cleaning crew to tear out and repair the affected areas. This won't happen overnight; it's a process that takes time and requires patience. For your awareness, here are the three stages of recovery.

1. Assess the Situation

First, don't touch anything. Instead, locate a reputable company in Oak Grove, KY, to handle the project. Have the experts come out and inspect the water damage as soon as possible. While there, they should complete the following tasks:

  • Determine which items can be saved
  • Handle electronic testing, repairs and removal
  • Relocate items or empty impacted rooms
  • Create a property loss list for insurance
  • Photograph ruined items

2. Discard Materials

Over time, dampness can lead to mold, so the professionals should remove the excess water to prevent its growth. Depending on the fluid buildup, workmen may also need to tear out baseboards, flooring and parts of the walls. Dehumidifiers and space heaters can add heat and pull any liquid lurking in the ground and walls. The company should also inspect moisture levels. Once the room is deemed dry, the reconstruction can begin.

3. Rebuild the Room

At this point, workmen should replace anything taken out and complete any additional cleaning. If you're changing flooring, cabinets or larger fixtures, set aside time to shop and pick out what you'd like. Meanwhile, the crew might apply antimicrobial spray or deodorizers to eliminate any bacterial growth or lingering smells. Ultimately, the storm restoration company should fix your home so it looks “Like it never even happened.”

Hurricane restoration doesn't need to feel overwhelming. Companies are available to help. Understand the procedures and prepare yourself for the various steps. While it might be hard to see the professionals tear out your walls, remember the long-term goal is to see your home return to normal.

Storm vs. Flood Damage: What’s the Difference?

8/29/2019 (Permalink)

Flooded building and cars Flood damage in Hopkinsville, KY

Storm vs. Flood Damage: What’s the Difference?

When bad weather strikes, your commercial building in Hopkinsville, KY may be at risk for flood damage or other problems caused by the storm. Understanding the difference between the types of damage your building can endure will help you to act quickly in the face of disaster to minimize the impact on your space, and your business’s bottom line.

Storms

Storm damage is an all-encompassing phrase that could mean several things. In general, it refers to damage suffered by your commercial building from one or more types of storms, including:

  1. Rain: Heavy rainstorms can occur at any time, although they are most common during warm weather, and can cause flooding in and around your building within a matter of moments
  2. Blizzards: Snow and ice can be extremely heavy, particularly on roofs, trees, and utility poles, which can collapse into your building
  3. Windstorms: Hurricanes, tornadoes, thunderstorms, and blizzards almost always include damaging high winds that can tear away at any manmade structure

Floods

Flood damage is a particular byproduct of a storm and generally refers to damage caused by water. Heavy rainstorms are the most common cause of flooding. Some structures may not be strong enough to keep out the onslaught of rain, turning an otherwise commonplace summer thunderstorm into a disaster. In more extreme cases, hurricanes can serve a devastating one-two punch by saturating and even flooding the area with incessant rain while simultaneously blowing consistent high winds, knocking down trees, powerlines, and even homes and businesses. Even snowstorms are not without their risk for floods. Blizzards can occur ahead of a warm front, which quickly melts the piles of snow and allowing water to flow. Whatever the cause, damage by water or other storm elements can be devastating to your commercial building and must be addressed immediately in order to avoid long-term shut downs, secondary damage, and further financial hardships.

What Is Black Water?

7/21/2019 (Permalink)

Floodwater is also a major source of black water

The Institute of Inspection Cleaning and Restoration Certification (IICRC) develops standards for the cleaning and restoration industry. If you experience a flood in your home, understanding the IICRC categories of water quality may be helpful:

  • Clean water that causes water damage is unlikely to be contaminated. It can come from a faucet or appliance that overflows during a clean rinse cycle.
  • Grey water is considered to harbor significant levels of bacteria and can come from sources such as appliances overflowing with dirty water or a leaking aquarium.
  • Black water is a term used to describe dirty, toxic water that is highly likely to contain contaminates and be a threat to public health.

Where Does Unsafe Water Come From?

Whether you have experienced flooding on a large or small scale, you could have polluted water. Consider the source when determining how safe the water is to enter. Toxic water can occur in isolation, such as when a sewer backs up or a toilet overflows. Floodwater is also a major source of black water. If you have experienced water damage from this type of water in Guthrie, KY, it is best to consider the area contaminated and unsafe to enter. When possible, professionals should handle the cleanup and disinfection.

Why Is Floodwater Unsafe?

As water rises, it picks up everything along its path. Chemicals, trash, sewage and dead animals join the water along its journey. Even after the water recedes, chemicals, bacteria and other organisms remain. Areas damaged by this type of water require professional disinfection and removal of affected items.

How Can You Recover?

Recovering from exposure to contaminated water involves removing materials that have come into contact with it. All surfaces should be treated as if they are contaminated and are best removed by professionals. Any items left should be disinfected by a professional restoration company specializing in emergency restoration services.

Dealing with water damage in your home can be stressful. However, with patience and the right help, you can recover and restore your property to its pre-flood condition.

Best Ways To Clean Your Materials After a Flood

7/17/2019 (Permalink)

It may be possible to not only salvage your content but to restore it to its pre-damage state.

If a flood damages your company’s building and the important contents inside, you need to act quickly to ensure you can salvage the materials. Fortunately, qualified restoration companies are experts in content cleaning. Don’t try to handle this effort on your own. The specialists in Hopkinsville, KY, have proven, thorough methods for doing the job right.

Restore Your Precious Content

No one wants to deal with the terrible effects of water damage, but with the right help, you won’t have to worry about replacing your materials or losing irreplaceable items; the experts can restore them when it’s possible. Keep in mind that you may have to throw out porous materials; however, you may be able to salvage non-porous items. Here are some ways they’ll make it happen:

  • Dry cleaning
  • Wet cleaning
  • Foam cleaning
  • Immersion cleaning

Dry Cleaning

One of the first things the restoration professionals will consider is dry cleaning the materials. Whether black water or other types of flood water damage your items in the office, this is an important step to cleaning up light residues.

Wet Cleaning

It may seem counter-intuitive to use wet cleaning to help with content cleaning after water damage. However, this is effective if heavy residues are covering any of your equipment or supplies. Flooding can leave behind an assortment of materials such as dirt or sludge. Wet cleaning can get rid of these unwanted invaders. 

Foam Cleaning

This type of cleaning is perfect for furniture and other items that have upholstery. Regular cleaning could change the color of the upholstery or may even shrink the item, but foam cleaning will protect the integrity. 

Immersion Cleaning

When you need heavy cleaning for the worst damage, the specialists will use this strategy. This involves cleaning agents in water where the content is dipped. 

It may be possible to not only salvage your content but to restore it to its pre-damage state. Content cleaning is an essential part of any flood cleanup and restoration effort. Make sure you call a skilled team of professionals to help.

Weather Damage Types

5/11/2019 (Permalink)

If your work site is in an especially high-risk area, you may need multiple sump pumps on your lowest floor

Read On to Learn More About the Different Types of Flood Damage

Many business owners and administrators in Hopkinsville, KY, cannot accurately determine different types of flood damage. Not every type of problem that results from a storm is considered flood-related. Read on to learn more about the various categorizations.

1. Definitions

For insurance purposes, damage is only the result of a flood if it came directly from a source of accumulated water larger than around two acres. The disruption must be directly related to contact with such a body of water. For example, if a nearby pond overflows its banks and the runoff seeps into your basement or crawlspace, this would be covered under a flood insurance policy. However, storm damage resulting from high winds, such as blown shingles, should be claimed under your default commercial property insurance.

2. Protections

The most effective way to prevent flood damage to your workplace is to secure the building envelope. This is the overlapping system of barriers that keeps the environmental conditions on the inside different from the conditions outside. Many building components have a role to play in the barrier. For example, the slope of the roof and the gutter downspouts work to direct water away from the base of the building. Housewrap and caulking form another important layer by providing a vapor barrier, ensuring that your HVAC systems work efficiently.

3. Other Tips

If your work site is in an especially high-risk area, you may need multiple sump pumps on your lowest floor. These are devices that activate if the low-lying basin in which they are installed begins flooding. They pump the excess away from the building and into a storm drain or the surrounding yard. Maintain these pumps by inspecting them yearly. Cover any major outdoor openings with appropriate shields or absorbent barriers.

Keeping your building up to code can prevent flood damage and other headaches. Just remember to locate a qualified flood cleanup professional in case your prevention methods prove insufficient.

Why Does Sewage Back Up in a Basement?

4/24/2019 (Permalink)

Call SERVPRO for sewage back up cleanup.

Sewer damage predominantly affects the basements of residences where floor drains and drain cleanouts are located. It is possible to prevent clogs in secondary lines by only flushing suitable materials, but a variety of issues can impact main lines. Here are some of the most common causes of a flooded basement at a residence in Campbell, KY, along with ways for a homeowner to avoid this type of damage.

Blocked Lines

A primary or secondary line may become blocked in a number of ways. Homeowners can take the following steps to prevent blockages:

  • Avoid flushing materials other than toilet paper
  • Treat lines with foaming tree root killer
  • Schedule line cleanings every 18 to 22 months

Backed up or flooded municipal mains are typically not the responsibility of a homeowner. Most standard property insurance policies still exclude flooding and sewage damage without an additional endorsement.

Storm Water Overflows

Heavy rains or rising surface water can cause a municipal main to overflow. If this is prone to happen in Campbell, KY, a homeowner should consider having the right type of preventative equipment installed:

  • Backflow valve
  • Standpipe
  • Overhead sewer

A plumber can determine whether any of these options could reduce the risk of backing up and a flooded basement. Costs may range from hundreds to thousands of dollars, but may end up being more affordable than restoring damage.

Illegal Connections

Installing the wrong flood prevention equipment can also result in a backup. Homeowners should never connect a French drain, sump pump or any other system to a sanitary sewer. These mechanisms can introduce silt to the system and cause a backup.

A homeowner should take measures to prevent a flooded basement. If damage occurs, it is important to resolve the underlying issue and arrange for mitigation and restoration. Sewage damage should be disinfected and dried to avoid further primary damage and mold growth.

Making a Flood Damage Claim: Where To Start

4/8/2019 (Permalink)

Water Damage from Storm Flooding can be devastating to the homes of Franklin, KY.

When your home has suffered damage from flooding in Franklin, KY, it can be a devastating situation. Emotions can be high, and there are often a great number of safety concerns, so knowing where to start with cleanup and filing a flood claim to cover your losses is usually a huge challenge.

The first, most important steps to take toward restoration and getting what you need from your insurance agency:

  1. Don’t wait. While you’re getting in touch with the right people to help, start cleaning up. As you begin these tasks, be extremely aware of risks such as slippery surfaces, contaminated water, and electrical hazards. Take precautions, including wearing rubber gloves and shoes with good traction. Some of the first things you can do include the following:
    • Sop excess water from all wood surfaces.
    • Get rugs and other fabrics or important items off the wet floors and begin drying thoroughly.
    • If you have power, run box fans, your AC, or a dehumidifier to speed up the drying process and reduce damage levels.
  2. Contact your insurance agency right away. If you’re a flood insurance holder, contact your adjuster immediately to make a flood claim. If you do not have flood insurance, then your home insurance agency should have the information you need regarding any coverage you may have for water damage.
  3. Take pictures. Keep clear, high-quality photos of damaged areas as documentation to go with your insurance claim. Also hang on to damaged items, as these can serve as proof of loss and may be helpful for getting the coverage you need.
  4. Leave a contact number. This way, when the adjustor comes to assess the damage to your house, he or she knows just how to get a hold of you with any questions, concerns, or details about paperwork or statements (i.e. proof of loss statement) you may need to sign.

Making a flood claim after suffering damage to your home in Franklin, KY, can be a daunting responsibility. The above tips should be helpful in prioritizing your first steps in this process.

If you have any questions, please give us a call at (270) 885-8811

SERVPRO of Christian, Todd, Logan and Simpson Counties has the equipment and training to respond immediately.

Top Things to Do (and Not Do) To Prepare for a Storm

2/13/2019 (Permalink)

Frozen pipes is one of the most common threats.

Readying For A Winter

Readying for a winter storm involves more than watching the weather report and stocking up on groceries. There’s the odd pipe break, roof stresses and countless other things to prepare for. Whether you’re in the throes of winter or just thinking ahead, consider these do’s and do nots to ensure your Pembroke, KY building gets through the worst of it.


Winter Storm Threats

A storm can pose a surprisingly diverse variety of threats to your building. Some of the most common threats include:

  • Snow build up on roofs
  • Ice dams in gutters
  • Pipe freezes

Each of these can result in damage that can create major inconvenience as well as big expenses in the long run. Preparing for these and other threats is the best way to save yourself a headache.

Do Insulate Your Building

While buildings naturally come with insulation, there’s often room for reinforcement, especially in areas prone to severe winters. Improve efficiency by placing plastic over windows, caulking drafty windows and ensuring you don’t have any holes in your roof. Take note of areas where icicles form around your roof eaves to help you target areas for interior leak inspections.

Don’t Ignore Your Yard

Tree branches are easily weighted down by snow and ice and those can fall onto your building creating disaster. Trim back trees in the warmer season to reduce the chance of major damage to your roof or windows.

Do Service your Thermostat/Furnace

A storm is not the time to find out your thermostat is malfunctioning. Prepare in advance by checking your thermostat to ensure it’s working properly. Further, check your furnace filter and inspect heating ductwork to ensure you’ll be safe from frigid temperatures.

A winter storm can cause serious damage and even loss of life. Ensure your safety by preparing for the season with these basic pointers. And if you’re already facing storm damage, connect with seasoned storm cleanup experts to make things like new.

Plan Evacuation Routes Now To Avoid Flooded Streets

9/19/2018 (Permalink)

SERVPRO team ready to help on flooding damage in Franklin, NY

Even though people are repeatedly warned not to drive through a flooded street, footage from almost every storm shows people doing just that. It also leads to tragedy in nearly every storm. Why do people continue to drive on flooded roads if they know the danger? Taking some time now to think how you would handle a flood in Franklin, KY, especially when you may need to act in contrary to the other traffic, can improve your chance of a successful evacuation.

Here are important travel tips when driving during a flood:

  • Don’t ever drive through floodwater. With water weighing more than 62 pounds per cubic foot, it doesn’t take much to move your buoyant vehicle down a flooded street.
  • Don’t drive on bridges above rapidly flowing floodwater. Floodwater contains heavy amounts of soil and debris, such as trees and building materials, which may weaken a bridge and cause a collapse.
  • Don’t go around police barricades. These are placed because of known hazards. It may not look risky to you, but fast-moving water can overwhelm culverts and wash away sections of the road.

One of the best ways to make sure you don’t drive through a flooded street is to plan your possible evacuation routes now. It takes just a few minutes to look at flood maps online, which can provide important information about flood risk areas. You may not have time or access to look at this information during an emergency, so it can be smart to study maps now and plan at least two evacuation routes.

Make sure you return home only when local authorities declare the flooded roads are safe to travel in your area. Water will need to be removed from your property quickly to avoid additional damage from exposure. Calling a professional flood recovery team can help facilitate your recovery and get your home back to normal as quickly as possible.

The Sneakiest Commercial Flooding Risk

8/22/2018 (Permalink)

Flooded basement due to heavy rain in Bowling Green, KY

When you think of problems you might have in your business in Bowling Green, KY, natural disasters might not be anywhere near the top of your risk profile. However, flooding isn't always natural. A burst pipe could potentially cause just as much damage as a storm. Frozen pipe damage is also often less predictable than storm or other natural damages.

Natural Floods

Natural flooding doesn't just come from rivers overflowing. There are many things that could cause problems with water in your building:

  • Heavy rains
  • Overloaded or jammed drain systems
  • Wind damage

Since these are major events, you're much more likely to check your facility after they happen. This reduces the risk of accumulating standing water: you catch the problem early and can call flood recovery companies to pump out the overflow.

Equal Threat

Commercial facilities have high-volume water supplies in many cases. If you have a break in a supply line or any other pipe in your building, then you could face a lot of damage very quickly. This can easily equal or exceed the amount of water you might see from a major storm or a citywide flood. You could have avoided the issue by insulating pipes or keeping your building at a good temperature.

Cold Strikes

One thing that often turns a simple burst pipe into a cleanup nightmare is the unpredictability of the event. There are many factors that go into pipes freezing, and exterior temperature is just one example. Your building's insulation, the efficiency of your HVAC system, the type of plumbing you have and the location of the pipes in question all play a role. When the weather drops below freezing, you might be gambling with the future of your business if you don't consider all the angles.

In addition to the often-unexpected nature of flooding from a burst pipe, it might happen where you can't see it. Keep an eye out for moisture and discoloration in the walls after extremely cold days.

Financial Help for Flood Damage

7/24/2018 (Permalink)

If you have never been through a flood, don't wait until it's too late.

Most homeowners in Hopkinsville, KY, don't realize that homeowner insurance does not cover floods. Separate policies are needed and those often take 30 days to go in effect. If you don't have flood insurance but damage to your home was caused by a storm in an area declared a federal disaster area, you may be eligible for FEMA grants. Here's what you need to know.

1. Federal Disaster areas are attributed to certain events are and are designated regions. You can find these at the FEMA website: https://www.fema.gov/disasters/year.
2. Funds may be available for damage to your property, including vehicle or personal property.
3. You can apply for a grant online.
4. An inspector will call you after you apply. Official inspectors have identification, do not ask for money and don't recommend certain contractors for repairs.
5. Grant money may pay for temporary housing, repairs, medical, or funeral expenses caused by the approved event.
6. You may still be eligible for assistance if you already made repairs and cleanup. Always take before and after photos.
7. You should still apply for assistance even if you have flood insurance or think your income may disqualify you.
8. Low interest SBA disaster loans may also be available.

Flood damage comes with a lot of complications including contamination of your home and personal property. A professional flood remediator can help you by using their expertise to remove what cannot be saved and clean what can. They are trained in disinfecting and cleaning all kinds of materials, as well as thoroughly drying your property to prevent the development of mold.

If you have never been through a flood, don't wait until it's too late. You can find out if your property is on a floodplain by checking the FEMA website. If you are at a higher risk for a flood, consider getting a specific flood insurance policy. For more information, visit http://www.SERVPROchristiantoddlogansimpsoncounties.com/. 

Looking Back at Hurricane Matthew

5/31/2018 (Permalink)

Mold Damage in Home after Flooding

This photo is from late October  to early November 2016, in Lumberton, North Carolina. This was a storm event for Hurricane Matthew. There were about 6 franchises chosen to participate in the clean up for the Housing Authority. These were townhouses that we removed all contents, made 8ft flood cuts on the bottom floor, cleaned to SERVPRO standards and dried for 3-5 days. We were gone for approximately 3 weeks working 12 hour days.

While on storm events we just perform emergency services and leave it ready for a local contractor to do the repairs. This is a very humbling experience for all involved and shows the dedication of all SERVPRO employees to spend that much time away from their families in order to help those in need.

Hurricane Harvey

11/30/2017 (Permalink)

Working hard to help out during a catastrophe.

Hurricane Harvey hit Texas in August leaving chaos in its path. The local SERVPRO franchises were inundated with more claims than they could handle.  SERVPRO of Christian, Todd, Logan and Simpson Counties sent several crew members to help out during the disaster. 

The kitchen of this home had so much water that the baseboard and drywall had to be cut as high as 4ft. up in some areas and removed due to integrity of the materials. Every room on the main level was affected and walls and some flooring had to be torn out and disposed of.

Our crew was in the area for over 3 weeks helping homeowners get their homes dried out and cleaned up. 

In your time of need SERVPRO is always here to help!

Above and Beyond

10/30/2017 (Permalink)

Making it Happen!

When we arrive in town for Storm there are times when the neighborhoods aren't accessible due to water in outlying areas that prevent us from getting to them. That doesn't stop our diligent crew members from doing all they can to make it work.

In this photo one of our production crew members was dead set on taking care of our customer as soon as possible. It meant parking over a mile away and dragging equipment in a piece at a time to make sure work was started.

SERVPRO of Christian, Todd, Logan and Simpson Counties is proud of our hard working men and women that go above and beyond the call of duty when disaster strikes. 

We always find a way to make it happen!

Storm in St. Louis is a humbling event

7/21/2017 (Permalink)

The Living Room in this Missouri home was flooded after several days of non stop raining. Our SERVPRO team was in town helping out local franchises with an over abundance of claims. 6 people from our location dropped what they were doing and went to St. Louis when we got the call that there was massive flooding and they needed as many crews as possible. Our Marketing team was in town first to assess the damage and set up appointments so that when our production team made it to town they could begin work immediately. We were able to help several families and businesses get their property back to preloss condition. Our crew is very humbled to be able to help out in times of crisis.

Missouri Rains

6/27/2017 (Permalink)

The basement in this St. Louis home was flooded when they got several days of non stop rain and the storm drains backed up. Our SERVPRO Storm Team was in town to help out with the influx of claims, but there were several roads that were closed due to flooding. When the waters receded we were able to get to this home and start the clean up process. We had to tear out carpet and padding due to the saturation of water and we also had to cut out the drywall 2 feet up in all of the rooms in order to properly dry everything out. After 4 days of running the drying equipment we were able to leave the customers ready for the repairs team to come in. 

Flooding in St. Louis

6/27/2017 (Permalink)

The basement of this St. Louis, Missouri home was flooded after several day of torrential rain had caused the storm drains to back up. SERVPRO of Warren County had 6 people in town helping out with the influx of claims that overwhelmed the local SERVPRO. We were able to get a crew to the location and start the drying process as soon as the waters receded. The carpet and baseboard as well as the drywall 2 feet up had to be removed due to the amount of saturation and condition of the water. 
We set equipment and were able to get the basement dried within 3 days, leaving our homeowners very thankful for SERVPRO of Warren County being in town to help out during the crisis.