Recent Posts

Hurricane Sally sends SERVPRO to Mobile, Alabama

11/10/2020 (Permalink)

A tree fallen onto a house with a blue tarp Just one of the many houses we were able to work on in Mobile, Alabama!

This year has brought on a record breaking number of hurricanes and tropical storms. SERVPRO of Christian, Todd, Logan and Simpson Counties has been sent on 7 storm deployments alone! This part of our job can be physically and mentally taxing, but it is an opportunity we will always take being the heroes on scene. 

In September, 8 members of Team Moody were sent to Mobile, Alabama to assist with water damage victims. Majority of the customers had roof damage from missing shingles or a tree striking their house after extreme wind gusts. Our main job has an emergency responder is to remove any wet building materials, dry out the structure, and sanitize the home from the bacteria brought in with the water. 

Our team helped 25 houses with mitigation in a 30 day time frame. We value being trusted by these families and by our corporate storm team. Call on Team Moody for your storm damage today! 

Different Types of Water Damage

10/29/2020 (Permalink)

Use Caution In Standing Water - Boots in Water Never walk in standing water without foot protection.

When water floods your home, how do you know if it is safe to clean up on your own? This is the question thousands of homeowners ask themselves every year after waters spreads its way across the floor of the property and causes water damage. To help answer the question, the Institute of Inspection Cleaning and Restoration Certification (IICRC) has categorized contaminated water levels into three degrees of danger.

Category 1: This water is generally deemed harmless to humans..

Category 2: Clean water (category 1) that sits for more than 24 hours can move into category 2 because it is then considered contaminated water. Other ways this water can become contaminated include coming in contact with the following household items: Grease, Food, Bleach, Cleaning supplies. Because category two liquid is unsafe, it should be handled by a specially trained water restoration team.

Category 3: This water is classified as grossly unsafe and extreme caution should be used when encountering the liquid. This type of unclean water is often filled with fecal matter, dangerous chemicals, and toxic materials. Natural disasters, overflowing rivers, and sewage backups can flood your home with this unhealthy type of liquid.

Any type of water damage should be handled with caution, and the Professionals at SERVPRO of Christian, Todd, Logan, and Simpson Counties are trained and qualified to handle all losses with care. 

We are "Always Here to Help"!

(270) 885-8811

Common Causes of Water Damage

10/14/2020 (Permalink)

Water Damage from a Busted Pipe This is the effects of a busted water pipe on hardwood floors.

While severe weather is one of the first things one thinks of where water damage is concerned, water damage can happen in other ways.

Storms and flooding can cause catastrophic water damage, but they are often not the main culprits. Everyday household items in your home can be responsible for many situations that result in water damage.

According to the Insurance Institute for Business & Home Safety (IBHS), the leading household systems that cause water damage are:

  • Frozen pipes can burst due to water pressure buildup caused by freezing water or when the supply system materials fail and results in pipes leaking or bursting. 

  • Plumbing drain system failures occur when a sewer drain backs up and overflows into a home or from material breakdown issues. 

  • Toilets are the second leading source of residential water damage loss after plumbing supply system failures and can range from faulty fill valves or clogged drain lines. 

  • When an older water heater has reached its life expectancy, the tank begins to deteriorate and rust and corrode, resulting in leaking or bursting issues. 

  • Typically caused by water supply hose failures, machines overflowing and drain line failures, washing machines are one of the top 10 sources of residential water damage losses. 

If your home has experienced water damage of any type, the team at SERVPRO of Christian, Todd, Logan, and Simpson Counties  can make it look “Like it never even happened.”

Call our emergency line 24/7 @

(270) 885-8811

We are always here to help!

Most Fires Start In The Kitchen!

10/5/2020 (Permalink)

Grease Fire on Stove Grease Fire from an unattended Stove.

House fires, no matter how or why they start, are frightening at best and there are many causes.  Kitchen fires top of the list for because the appliances are often left unattended.  Fires that begin this way are the highest cause of personal injury and 2nd cause of death in home fires.  

As always, SERVPRO of Christian, Todd, Logan, and Simpson Counties hope you never have to face the aftermath of a fire damage in your home, but in the unfortunate event that it does happen, we are here to help.  

We can be reached anytime, day or night-

(270) 885-8811.  

Locally Owned and Locally Operated, We are "Always Here To Help"!

Fire Damage Process

9/30/2020 (Permalink)

Fire Damage to Interior This is the effects of a Fire to the interior of the structure.

After the fire trucks leave, your home likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO of Christian, Todd, Logan, and Simpson Counties have the specialized fire restoration training needed to restore your home to pre-fire condition.

Have Questions About Fire, Smoke, or Soot Damage? Call Today – 

(270) 885-8811

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

24 Hour Emergency Service

9/30/2020 (Permalink)

Damaged Flooring Damaged Flooring Due To Water Damage

Faster to Any Size Emergency

In many cleaning and restoration situations, immediate action is needed. SERVPRO of Christian, Todd, Logan, and Simpson Counties is positioned to be faster to any size emergency. An immediate response helps to minimize the damage and the cleaning and restoration costs.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO arrives quickly and starts the water extraction process almost immediately.

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Call us with any questions-

(270) 885-8811

Commercial Restoration Services

9/30/2020 (Permalink)

No Job Is Too Large Our Team has the equipment and manpower to assist in any size disaster.

There's never a convenient time for fire or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need.

No Job Is Too Large

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are pre-qualified and strategically positioned throughout the United States to handle any size disaster. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation. 

If your business suffers a major loss, call (270) 885-8811

Disaster Recovery Team

The SERVPRO Disaster Recovery Team can provide help whether it’s a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.

Storm Deployment to Cedar Rapids, Iowa

9/8/2020 (Permalink)

A blue tarp and wood covering holes in a home This is the emergency tarp and board up from one home that was crushed by an oak tree in Cedar Rapids, Iowa

Team Moody Travels to Iowa After Derecho Damage

Have you ever heard of a Derecho? This storm system consists of thunderstorms with intense straight-line winds that rival those of tornadoes and hurricanes. A derecho comes with little to no warning with the potential to demolish buildings or landscaping in its path. 

Storm Team Moody was activated to Cedar Rapids, Iowa on August 19th. We were granted 50 leads of homeowners who had water damage in every level of their home. The sales marketing team evaluated homes with missing roofs, fallen trees that had collapsed the structure, and windows that had leaked in water. Many of our customers went without power for over 10 days and were unable to leave their homes due to the lines and trees on the roadways. The devastation was something that these Iowa citizens had never experienced, even living in "tornado alley". 

Our team was able to assist with restoration services for over 15 homes in 6 days. We are thankful to be given this opportunity to help so many during these events. SERVPRO of Christian, Todd, Logan, and Simpson Counties is always "Here to Help"! 

Contents and Fire Damage

7/31/2020 (Permalink)

Fire damage, including smoke and soot, affects not only the structure of your house but also your belongings. SERVPRO of Christian, Todd, Logan, and Simpson Counties understands your family’s furniture, clothing, keepsakes, and other belongings make your house more than a structure; they make it home.

If You Have Questions or Need Help, Call Us Today – (270) 885-8811

Contents Restoration

SERVPRO specializes in restoring contents damaged by water, fire, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your belongings to determine what items we can restore to pre-fire condition. We use several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned.
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.


If your home requires extensive restoration or cleaning due to fire damage, SERVPRO can conduct an organized, efficient move-out of the affected area. Move-out will provide several benefits, including:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

Electronic Cleanup

Fire-damaged electronics can present a serious hazard. Do not attempt to turn on or operate any electrical device that you suspect has been damaged by fire. Smoke residues can contain acids that corrode metal surfaces. If the residues are not removed, corrosion causes electronic failure in the device. We will coordinate the restoration of your electronics, including:

  • Television sets
  • DVD players
  • Computers
  • And more

The key to restoring electronics is taking prompt action to prevent further damage. Electronics will be cleaned and inspected by a qualified electronics technician.

Document / Photograph Drying

When your valuable documents, including photographs, are damaged by water or fire, extreme caution should be taken to help ensure the fire damage does not destroy the document. Although some documents may not be restored to pre-fire damage condition, we can save a great deal and help minimize additional damage. 

Depending on the type of documents and the level of fire, smoke, or soot damage, they have five options for the restoration of documents:

  • Air Drying
  • Dehumidification
  • Freezer Drying
  • Vacuum Freeze Drying
  • Vacuum Thermal Drying

Contents Claim Inventory Service

When a fire emergency strikes, the damage can often feel overwhelming. We can help ease the worry and confusion during the recovery process, by providing a detailed and accurate list of your belongings. We take a room-by-room inventory of your contents, including digital photos.

Our Contents Claim Inventory Service:

  • Preloss list 
  • Detailed and accurate report
  • Better information to settle claims quicker
  • Assistance with burden of proof for claims

Peace of mind when you need it most!

The Brand You Can Trust

7/31/2020 (Permalink)

SERVPRO responding to a loss When disaster strikes, it's all hands on deck.

When, not if a disaster strikes knowing who trust is in your home or business is a big decision. SERVPRO is the leading brand in the Restoration Industry. 

Whether you live in Christian, Todd, Logan, or Simpson Counties, one call to is all you need to make.

                      (270) 885-8811 

Our team of trained and certified technicians along with a dedicated Project Manager will quickly respond to the loss and begin the process of restoring your life back to normal. 

With a network of over 1700 locations, there is no job that SERVPRO cannot handle. 

From Fire, Lightning Strikes, Smoke, Water, Mold, Bio-Hazard, or Covid, we have the resources, equipment, and knowledge to protect you and provide the peace of mind you deserve. 

We have National Accounts with hundreds of Insurance Carriers which means we have strict standards to follow during the entire cleanup and restoration process. 

Call your friends at SERVPRO of Christian, Todd, Logan, and Simpson Counties for all your Remediation needs.  (270) 885-8811

**Don't forget that we are available 24 hours a day and 7 days a week.**