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Weather Damage Types

5/11/2019 (Permalink)

Storm Damage Weather Damage Types If your work site is in an especially high-risk area, you may need multiple sump pumps on your lowest floor

Read On to Learn More About the Different Types of Flood Damage

Many business owners and administrators in Hopkinsville, KY, cannot accurately determine different types of flood damage. Not every type of problem that results from a storm is considered flood-related. Read on to learn more about the various categorizations.

1. Definitions

For insurance purposes, damage is only the result of a flood if it came directly from a source of accumulated water larger than around two acres. The disruption must be directly related to contact with such a body of water. For example, if a nearby pond overflows its banks and the runoff seeps into your basement or crawlspace, this would be covered under a flood insurance policy. However, storm damage resulting from high winds, such as blown shingles, should be claimed under your default commercial property insurance.

2. Protections

The most effective way to prevent flood damage to your workplace is to secure the building envelope. This is the overlapping system of barriers that keeps the environmental conditions on the inside different from the conditions outside. Many building components have a role to play in the barrier. For example, the slope of the roof and the gutter downspouts work to direct water away from the base of the building. Housewrap and caulking form another important layer by providing a vapor barrier, ensuring that your HVAC systems work efficiently.

3. Other Tips

If your work site is in an especially high-risk area, you may need multiple sump pumps on your lowest floor. These are devices that activate if the low-lying basin in which they are installed begins flooding. They pump the excess away from the building and into a storm drain or the surrounding yard. Maintain these pumps by inspecting them yearly. Cover any major outdoor openings with appropriate shields or absorbent barriers.

Keeping your building up to code can prevent flood damage and other headaches. Just remember to locate a qualified flood cleanup professional in case your prevention methods prove insufficient.

Why Does Sewage Back Up in a Basement?

4/24/2019 (Permalink)

Storm Damage Why Does Sewage Back Up in a Basement? Call SERVPRO for sewage back up cleanup.

Sewer damage predominantly affects the basements of residences where floor drains and drain cleanouts are located. It is possible to prevent clogs in secondary lines by only flushing suitable materials, but a variety of issues can impact main lines. Here are some of the most common causes of a flooded basement at a residence in Campbell, KY, along with ways for a homeowner to avoid this type of damage.

Blocked Lines

A primary or secondary line may become blocked in a number of ways. Homeowners can take the following steps to prevent blockages:

  • Avoid flushing materials other than toilet paper
  • Treat lines with foaming tree root killer
  • Schedule line cleanings every 18 to 22 months

Backed up or flooded municipal mains are typically not the responsibility of a homeowner. Most standard property insurance policies still exclude flooding and sewage damage without an additional endorsement.

Storm Water Overflows

Heavy rains or rising surface water can cause a municipal main to overflow. If this is prone to happen in Campbell, KY, a homeowner should consider having the right type of preventative equipment installed:

  • Backflow valve
  • Standpipe
  • Overhead sewer

A plumber can determine whether any of these options could reduce the risk of backing up and a flooded basement. Costs may range from hundreds to thousands of dollars, but may end up being more affordable than restoring damage.

Illegal Connections

Installing the wrong flood prevention equipment can also result in a backup. Homeowners should never connect a French drain, sump pump or any other system to a sanitary sewer. These mechanisms can introduce silt to the system and cause a backup.

A homeowner should take measures to prevent a flooded basement. If damage occurs, it is important to resolve the underlying issue and arrange for mitigation and restoration. Sewage damage should be disinfected and dried to avoid further primary damage and mold growth.

3 Common Water Problems That Can Occur at Your Business

4/18/2019 (Permalink)

Water Damage 3 Common Water Problems That Can Occur at Your Business Have your pipes inspected annually and encourage those who use the restrooms to flush only toilet paper to prevent clogging and overflowing

3 Water Problems You Might Commonly Face As A Business Owner

Your Oak Grove, KY, business is likely your biggest investment and is worthy of protection. However, some issues, such as flooding, cannot always be predicted. From damaged pipes to strong storms that cause indoor floods, both building materials and inventory can be destroyed. Knowing which types of water problems you might commonly face as a business owner may help you prevent and resolve them.

1. Plumbing Malfunctions

One of the most common flood risks that might impact your business is a plumbing malfunction. Leaking pipes, aging materials and freezing temperatures can all cause water damage. Cold weather can particularly affect outdoor pipes and those that run along exterior walls. You can reduce the risk of pipes bursting or leaking by insulating them and allowing faucets to drip when the temperatures drop below freezing.

2. Toilet Floods

Outdoor flooding can cause damaged pipes and lead to water damage in your employee and customer restrooms. When sewers back up and overflow, they can cause contaminated water to ruin floors and trigger mold growth. While it can be difficult to predict such events, you can have your pipes inspected annually and encourage those who use the restrooms to flush only toilet paper to prevent clogging and overflowing.

3. Exterior Water Leaks

Exterior water lines can cause moisture to leak into your building’s basement or other areas, which can damage drywall, carpets and stored items. Slow leaks can be especially troubling because you may not notice them until they have already caused visible issues. However, calling in a water damage and flood remediation service to have your commercial property’s water lines checked at least a few times a year can prevent this issue and help you feel confident that your property is well protected.

Keeping your Oak Grove, KY, business safe from leaks and floods can be a challenge. Having your plumbing checked for damaged pipes and keeping all water lines in good working order may prevent such problems and help you protect your property.

How Does the Mold Remediation Process Work?

4/12/2019 (Permalink)

Commercial How Does the Mold Remediation Process Work? SERVPRO was able to clean and sand the affected area and spray an antimicrobial in order to prevent future growth.

Mold Remediation Method

While there are some instances where mold cleanup can be a simple process, there are other times when the remediation process is extensive, requiring a specialized and certified team of experts. Toxic black mold is one of these instances. However, while the fungal species may be unique, the remediation process is the same in every case.

1. Personal Protection

Before working in a contaminated property, all personnel will get ready by enlisting all necessary safety protocols. Most fungal infestations will require that workers wear protective clothing, which includes a full bodysuit, mask, eyewear and gloves. In normal conditions, mold is not healthy to breathe in, but when dealing with toxic mold, the precautions are potentially lifesaving.

2. Containment

Toxic black mold and any mold, for that matter, requires a containment protocol, meaning that the infestation needs to be quarantined from the rest of the property. Teams will seal the contaminated areas with plastic sheeting, making sure to seal the seams. This is done to prevent the spreading of mold spores.

3. Tear Out

Once contained, the mold will be removed in a process more commonly referred to as tear out. During this phase of the remediation process, the removal experts will remove everything that is contaminated, including carpets, furniture, drywall and insulation. The goal of the tear out phase is to remove all signs of the infestation.

4. Cleaning, Disinfecting and Salvaging

After the mold remediation specialist in the Franklin, KY, area has removed all visible signs of mold growth, he or she will begin the cleaning phase. This is the point where the specialist will disinfect the property and attempt to salvage anything he or she can.

While toxic black mold may lead to a heightened awareness of safety procedures, all molds will use the same remediation methods. Any infestation will start with containment, continue with tear out and finish with cleaning and disinfecting the property.

Making a Flood Damage Claim: Where To Start

4/8/2019 (Permalink)

Storm Damage Making a Flood Damage Claim: Where To Start Water Damage from Storm Flooding can be devastating to the homes of Franklin, KY.

When your home has suffered damage from flooding in Franklin, KY, it can be a devastating situation. Emotions can be high, and there are often a great number of safety concerns, so knowing where to start with cleanup and filing a flood claim to cover your losses is usually a huge challenge.

The first, most important steps to take toward restoration and getting what you need from your insurance agency:

  1. Don’t wait. While you’re getting in touch with the right people to help, start cleaning up. As you begin these tasks, be extremely aware of risks such as slippery surfaces, contaminated water, and electrical hazards. Take precautions, including wearing rubber gloves and shoes with good traction. Some of the first things you can do include the following:
    • Sop excess water from all wood surfaces.
    • Get rugs and other fabrics or important items off the wet floors and begin drying thoroughly.
    • If you have power, run box fans, your AC, or a dehumidifier to speed up the drying process and reduce damage levels.
  2. Contact your insurance agency right away. If you’re a flood insurance holder, contact your adjuster immediately to make a flood claim. If you do not have flood insurance, then your home insurance agency should have the information you need regarding any coverage you may have for water damage.
  3. Take pictures. Keep clear, high-quality photos of damaged areas as documentation to go with your insurance claim. Also hang on to damaged items, as these can serve as proof of loss and may be helpful for getting the coverage you need.
  4. Leave a contact number. This way, when the adjustor comes to assess the damage to your house, he or she knows just how to get a hold of you with any questions, concerns, or details about paperwork or statements (i.e. proof of loss statement) you may need to sign.

Making a flood claim after suffering damage to your home in Franklin, KY, can be a daunting responsibility. The above tips should be helpful in prioritizing your first steps in this process.

If you have any questions, please give us a call at (270) 885-8811

SERVPRO of Christian, Todd, Logan and Simpson Counties has the equipment and training to respond immediately.

How Does an Electronic Claims Service Work?

3/24/2019 (Permalink)

An electronic claims service provides insurance agents and adjusters with information about individual claims and collected data. SERVPRO maintains this service to support insurance claim processing and settlement. Find out how this electronic service can make settling claims easier and faster.

Restoration Professionals Upload Estimates

Local franchises upload information to an internal corporate database. Estimates and claim information are then made available to insurers thorough an electronic claims service. Agents and adjusters can access several types of information to process and settle a claim:

  • Causes of loss
  • Types of damage
  • Estimates

The availability of this information can relieve property owners of some of the burden of providing documentation to insurers. In addition to viewing this information, most insurers will also arrange to have an adjuster inspect the damage.

Agents and Adjusters Access Claim Information

An electronic claims service supports every stage of the claims process. An insurance agent or adjuster can access information related to a claim at any time. The service also provides access to collected data from across the country and makes it possible to narrow results to the same region, state, county or local area as a particular job. This data helps make sure that an insurance claim is in line with averages and can make it easier to account for additional costs.

Claim Updates Are Made Available

Insurance company representatives can find updated information on a claims service throughout the mitigation and restoration process. If additional damage is discovered, this information will be made available. Insurers can use this service to determine whether this damage is covered.

An electronic claims service connects local SERVPRO franchises with the national corporation. In turn, this service also supports communication between the mitigation and restoration service and insurance companies. Settling an insurance claim may be faster and less stressful when information is available online for a property in Rusellville, KY.

Tips for Pipe Protection

3/15/2019 (Permalink)

Water Damage Tips for Pipe Protection Keep the heater on if outside temperatures will dip below freezing

Keeping Your Home Safe from Bursting Pipes

Frozen pipes are often the culprit when homes flood in the winter. Fortunately, prevention of this problem is pretty easy. To keep your home in Oak Grove, KY, safe from flooding due to busted pipes, try the following methods.

1. Insulate Pipes

The most long-term solution for avoiding pipe freeze and thus the need for water restoration services is adding insulation. You can either add it to the pipes themselves by sliding a fiberglass sleeve over them or you can add extra insulation to the walls. The latter option may even save you money on heating bills!

2. Heat Air

Always keep the heater in your home on if there is a chance that outside temperatures will dip below freezing. Then, you can warm up the air around the pipes by venting the heat from your home into the walls. For pipes that are under your sink, you can keep the cabinet doors open so that the area under the sink heats along with the rest of the house.

3. Open Faucets

Allowing a slow drip from select faucets throughout your home is an easy way to prevent frozen pipes. Moving water is less likely to freeze than standing water, so the constant flow through the pipes works in your favor.

4. Seal Cracks

Another way to increase your home's energy efficiency while also protecting your plumbing is to maintain proper seals in walls, floors, ceilings and windows. Gaps allow wind to get in from outside. By caulking those gaps, you can keep warm air in and cold air out.

5. Apply Heat

Sometimes, the direct approach is helpful. You can use heating tape directly on pipes to heat them up. Whether you choose tape that switches on when it sense the need to do so or tape you can turn on and off manually, pipes that are most vulnerable to freezing are protected.

You can avoid frozen pipes and the mess they can make with these simple methods. Following these five tips can keep your plumbing warm all winter.

Insurance Claims and Mold: Avoiding Claims Through Prevention

3/6/2019 (Permalink)

Mold Remediation Insurance Claims and Mold: Avoiding Claims Through Prevention Leaking hot water heater caused mold to grow under the several layers of flooring

Insurance Claims and Mold

Fungus growth can occur relatively quickly, but most insurers do not provide mold coverage. Granted, mold can be covered under certain perils, but when occurring over prolonged periods, it is likely not covered. Therefore, to avoid claims and denials, it becomes about mold prevention and control, and there are a few ways to do that.

1. Consider Safety

First and foremost, if you already have a mold issue, call for help. Remediation specialists are qualified to handle mold infestations and will ensure that you and your property are safe. While there are certain instances where a DIY path is possible, it is always better to be safe than sorry.

2. Fix Leaks

Fungus growth requires moisture to develop. Therefore, one of the easiest forms of prevention is to have a plumbing inspection and fix any leaks. Additionally, inspect your roof and window and door seals, fixing any issues that are visible.

3. Control Humidity Levels

Beyond eliminating leaks, you can invest in dehumidifiers for heavy moisture areas in your home. For instance, basements and attics are notorious for mold growth and development. You may also want to inspect your bathroom fan and kitchen and laundry exhaust units to ensure that the ventilation in your home is working properly.

4. Call for Assistance

While mold insurance coverage may not be as inclusive and expansive as you’d like, prevention can help you secure your property. However, if you have any questions about prevention or are in need of an inspection, you can call a mold remediation specialist in the Franklin, KY, area to assist you.

Fungus growth, though common, is not often covered under most insurance policies. Therefore, it is up to property owners to use preventative measures to protect their homes. By fixing leaks and controlling humidity levels, homeowners do a great deal to stave off the threat of mold growth.

3 Surprising Things You Can Do To Reduce the Smell of Cigarette Smoke

2/22/2019 (Permalink)

Why SERVPRO 3 Surprising Things You Can Do To Reduce the Smell of Cigarette Smoke If you still have smoke odor, try calling professional restoration services

How to Reduce The Smell of Cigarette Smoke In Your Furniture and Carpets

Home deodorization in Hopkinsville, KY, can be a challenge, especially if you or a family member smokes. Whether you are getting ready to host friends or family members or you just want to be ready for unexpected company, here are a few surprising things you can do to reduce the smell of cigarette smoke in your furniture and carpets and throughout your home. 

1. Use Vinegar

Vinegar might not be the first thing that comes to mind when you think of cigarette removal, but it’s very good at removing stubborn scents from a variety of fabrics. If you have pillow cases, blankets or decorative throws that are saturated with the scent of your cigarettes, throw them in the wash with two cups of vinegar. Then put them through a regular drying cycle. You’ll be surprised at how fresh-smelling they are when you pull them out. If the smell of cigarette smoke lingers, wash them once more to get rid of it completely. 

2. Sprinkle Baking Soda on Furniture

Baking soda is a well-known air-freshening tool. It’s frequently used in refrigerators to soak up the smell of old, rotten food. You can also use it to absorb the smell of stale cigarette smoke. For home deodorization purposes, sprinkle baking soda on all soft furniture surfaces in your home. It won’t work very well on leather, but it should work great on fabric furniture. After sprinkling generously across all furniture, use your hands to smooth it out and make it disappear into the fabric. After letting it sit for at least 10 minutes, vacuum it up. You can use the same technique on carpets, rugs and drapes. 

3. Repaint or Replace

In some cases, cigarette odor is so pervasive that it can’t be removed with simple cleaning methods. In this case, may want to consider repainting your home or replacing old, smelly carpets if the scent bothers you enough. 

If you have tried the above steps and you still have an odor, try calling professional restoration services. They have the tools and expertise necessary to handle your home deodorization needs. 

What Your Noisy Water Pipes Are Trying To Tell You

2/22/2019 (Permalink)

Why SERVPRO What Your Noisy Water Pipes Are Trying To Tell You Water damage in a Franklin, NY home

What Your Noisy Water Pipes Are Trying To Tell You

Every house has its own set of familiar noises, like the creaking of floorboards or groaning of a settling foundation. However, the sounds coming from your water pipes may be a warning. While a whistling faucet may simply require a new washer to quiet down, if you have a hissing, whistling sound in multiple fixtures and a hammering noise coming from your pipes, you could be headed for a pipe break. 

Residential water pressure is usually around 80 psi, but sometimes municipalities have to increase pressure for nearby non-residential facilities. When this happens in Franklin, KY, the increased water pressure can damage your home’s plumbing. In addition to the irritation of noisy pipes, high water pressure can:

  • Erode pipes
  • Reduce life expectancy of fixtures
  • Increase water bills
  • Result in leaks
  • Cause a pipe burst

What’s Causing the Noises?

As a large amount of water is forced through fixture openings designed to handle a lower flow, it makes a whistling sound, just like forcing a large amount of air through pursed lips causes a whistling sound.

When water suddenly stops flowing through pipes, the momentum causes it to slam around inside the pipe, which causes a clanging or banging sound. Your plumbing has built-in air chambers to prevent this from happening, but when water pressure is higher than normal, the chambers aren’t enough to prevent the hammering sound. The longer you wait to address high water pressure in your home, the more likely it is to cause a pipe break.

What To Do About High Pressure

If you suspect your water pressure is too high, call a plumber in Franklin, KY, to test the pressure for you. A device called a pressure regulating valve, or PRV, can be installed to control the water pressure inside your home. Hiring a professional to prevent a pipe break is far preferable to hiring one to fix broken pipe inside your walls.