Recent Posts

Prepare to Deal With Water in Your Crawlspace

11/13/2018 (Permalink)

Why SERVPRO Prepare to Deal With Water in Your Crawlspace Keep your sump pump ready to go

Well-maintained equipment is worth its weight in gold, especially if it includes a sump pump and you've got two feet of water in your crawlspace! When heavy rains roll through, hurricanes threaten, or the surrounding soil doesn't drain well, your Rusellville, KY, property could be exposed to flooding. If storms leave you to deal with excess water or a pipe breaks and floods the basement, you want the peace of mind that comes with knowing you are prepared to quickly remove that water.

Home and commercial property owners may have sump pumps that sit unused for many months at a time. Keep your own sump and trash pump primed and ready to go with the following steps.

Quarterly Maintenance

  • Clean out the inlet screen.
  • Visually inspect the power cord and make sure it's plugged in appropriately.
  • Run a bucket of water through the pump to be sure the float rises, and the pump turns on.

Annual Maintenance

  • Remove the pump for thorough cleaning, inspection, and necessary repairs.
  • Clean the pump.
  • Perform required maintenance as described by the owner's manual. (If you don't have the manual, check online for this information by using the manufacturer's name and model numbers. You might also contact a sump pump maintenance professional for guidance.)

If your crawlspace does flood, take the following steps:

  • Shut off the electricity to prevent the risk of electrocution.
  • Make sure the sump and trash pump are running.
  • Remove valuables from the crawlspace if you can do so safely.
  • Check the vapor barrier to determine additional risk to your property.
  • Take pictures of equipment and property and document the damage and your actions. This information will be shared with the insurance company.

Prevent Trouble in Crawlspaces

Crawlspaces are put under many homes because creating concrete pads is very expensive and don't allow for HVAC units, water systems, and sewage distribution. This cost-effective convenience requires some sacrifice, however. Make plans to keep your sump equipment well-maintained for safety and loss prevention during flooding.

Post-Fire Tips: What to Throw Away

10/24/2018 (Permalink)

If you recently experienced fire damage in your Oak Grove, KY, home, you may be wondering what you should throw away and what you should try to salvage. Some items are definitely worth saving, while others need to be tossed. Here are three things that you should get rid of if they have been present during a household fire.

1. Food

Food can be chemically changed after being exposed to high heat, making it unsafe for consumption. It can also come in contact with water and other substances while the fire is being put out. If you have any doubts about a food or it was found opened, charred or soaking wet, it needs to be put in the garbage, particularly if it is perishable.

2. Cosmetics

Throw away your makeup or skin care products if they look to be burned or seem to have been damaged in another way by the fire. They may not be safe to use on your body after being exposed to different elements such as smoke and firefighting chemicals.

3. Medicine

Like food and cosmetics, medicine either goes on or in your body. As a result, it needs to be kept at a regulated temperature and away from any materials that could harm you if your body comes into contact with them. Do not hesitate to dispose of them if they seem to be damaged in any way or you have your misgivings about holding on to them.

While it may seem that there are many things you have to throw away after a fire, there are also many objects that a fire restoration company can help you salvage. Some of these things include clothing, documents and household valuables. Do some thorough research - you will be happily surprised to learn that there are many belongings that you will be able to save after a fire, helping you ease yourself back into a more normal life.

Is Your Company Prepared for a Disaster?

10/19/2018 (Permalink)

Commercial Is Your Company Prepared for a Disaster? Have generator ready to go in case electricity is disrupted in your Franklin,NY business

If you own a business in Franklin,KY, you need to be prepared for any eventuality. A disaster preparedness plan is essential to making sure you and your employees will be safe and your business secure in an emergency situation. Below are some steps you should take to be ready.

1. Plan for Continuity

Business preparedness begins with making sure your company can continue to operate after the disaster has occurred. This means assessing how the company functions, and what equipment and procedures are essential to keep operations functioning. Make a succession of management plan, and have lists of suppliers, shippers and other business resources available in a secure place. Good disaster preparedness also includes having a backup plan for alternate sources in case these key business partners are temporarily unable to work with you. Have a plan for being able to continue to serve your most important customers while your business recovers. Also, review your insurance to ensure that you're covered for any eventuality.

2. Secure Your Building

In addition to consulting with a commercial storm company to conduct a building inspection, you should make sure that you've planned ahead for security and safety. Have generators ready to go in case electricity is disrupted, and see that you have working fire extinguishers and smoke detectors in place. All equipment and large items should be secured, and utility equipment should be raised above ground level to protect it from flooding.

3. Keep Employees Safe

Make sure your employees know what to do in case of emergency. Conduct periodic safety drills and provide training to develop preparedness skills such as first aid and CPR. Have a detailed evacuation plan worked out, but also be prepared for situations where people may have to remain in the building. Stock a complete inventory of emergency items, such as first aid kits, blankets and pillows, battery-powered radios or TVs, and a sufficient supply of food and water.

By following the suggestions outlined above and developing a comprehensive disaster preparedness plan, you can be ready for any eventuality and make sure your company can weather the storm.

The Proper Response to a Leaking or Failed Water Heater

10/8/2018 (Permalink)

Water Damage The Proper Response to a Leaking or Failed Water Heater Turn of the water heater when you are leaving your Hopkinsville,KY home for an extended period of time

There are several reasons that the discovery of a leaking water heater may discourage you including but not limited to the cost of repair and possible replacement, the fact that you may not have any hot water and the possibility that the leak can result in a more complex and costly issue, such as a house fire or gas leak. No matter how much you dread the expense of repair or replacement, however, your broken water heater deserves immediate attention, as the longer you put off maintenance, the worse the damage will become. Some steps you can take upon discovering your leaky heater are as follows:

  • Turn off the gas or power to the water heater.
  • Turn off the water supply line.
  • Determine the location of the leak.
  • Drain the tank.
  • Make the necessary repairs and/or call in a professional.

Unfortunately, the above measures aren't sufficient in fixing a failed water heater. If that's the case, you may be forced to replace your heater altogether.

Steps You Can Take To Prevent Secondary Water Damage

Secondary water damage occurs when water is allowed to sit for too long or when a water peril has not been sufficiently cleaned up or dried. You can prevent secondary water damage from your leaking water heater by turning off the tank and water supply line as soon after discovering the leak as possible. Though Hopkinsville, KY, water heater technicians generally drain the tank, the leak is significant, you may want to do that step yourself. You can do this with an ordinary garden hose, which should attach to the bottom of the tank. Be sure to drain to a safe area, however, such as a gutter or sink.

If you suspect that the leak has existed for a while, contact your local water damage restoration team right away. A representative can assess for secondary damage and take the necessary steps to clean and remediate your home.

How To Deal With Commercial Water Damage Without Breaking the Bank

9/26/2018 (Permalink)

Commercial How To Deal With Commercial Water Damage Without Breaking the Bank  Commercial water loss in Russellville, KY

If your building has recently sustained water damage, you may be feeling frustrated and at a loss as to what to do. After all, not only do you now have to pay for the cost of water cleanup and to replace building contents, but you may also suffer losses due to business interruption. Your local Russellville, KY, water remediation team can help you clean up the damage and help minimize loss as much as possible. However, it is up to you to make the call ASAP.

Before hiring a remediation team, you want to make sure that they cover the type of cleanup you require and that they will work within your budget. Some things to look for on the company's website include the following:

  • Type of water damage repair the company deals with
  • Average cost of remediation
  • Estimated time it takes the team to remediate damage

Commercial Water Loss Restoration

Not all restoration companies are created equal. Some companies deal strictly in residential messes, others deal strictly in commercial damages and others still deal with both. It's important to find a company that can handle commercial cases, as commercial damages are often much more complex and require more careful handling than residential homes. If you hire a team that doesn't know what it's doing, you risk accruing more costs in the long run.

Cost of Remediation

Whether dealing with broken pipes or damage caused by flooding, you should always shop with the price in mind. While cost should never be your number one deciding factor, there are companies out there that overcharge and those that undercharge. If a company's quote is much higher or much lower than other companies', your best bet would be to avoid it.

Efficiency

Above all, you should look for a company that can begin restoration efforts as soon as possible. The longer water is allowed to sit, the more damage it will cause. The best way to minimize water losses is to deal with it immediately, quickly and properly.

Minimize the cost of water damage in your building. Contact your local water cleanup team today to get started.

Plan Evacuation Routes Now To Avoid Flooded Streets

9/19/2018 (Permalink)

Storm Damage Plan Evacuation Routes Now To Avoid Flooded Streets SERVPRO team ready to help on flooding damage in Franklin, NY

Even though people are repeatedly warned not to drive through a flooded street, footage from almost every storm shows people doing just that. It also leads to tragedy in nearly every storm. Why do people continue to drive on flooded roads if they know the danger? Taking some time now to think how you would handle a flood in Franklin, KY, especially when you may need to act in contrary to the other traffic, can improve your chance of a successful evacuation.

Here are important travel tips when driving during a flood:

  • Don’t ever drive through floodwater. With water weighing more than 62 pounds per cubic foot, it doesn’t take much to move your buoyant vehicle down a flooded street.
  • Don’t drive on bridges above rapidly flowing floodwater. Floodwater contains heavy amounts of soil and debris, such as trees and building materials, which may weaken a bridge and cause a collapse.
  • Don’t go around police barricades. These are placed because of known hazards. It may not look risky to you, but fast-moving water can overwhelm culverts and wash away sections of the road.

One of the best ways to make sure you don’t drive through a flooded street is to plan your possible evacuation routes now. It takes just a few minutes to look at flood maps online, which can provide important information about flood risk areas. You may not have time or access to look at this information during an emergency, so it can be smart to study maps now and plan at least two evacuation routes.

Make sure you return home only when local authorities declare the flooded roads are safe to travel in your area. Water will need to be removed from your property quickly to avoid additional damage from exposure. Calling a professional flood recovery team can help facilitate your recovery and get your home back to normal as quickly as possible.

Does Mold Ever Go Away?

9/12/2018 (Permalink)

Mold Remediation Does Mold Ever Go Away? Moldy bedroom in Hopkinsville, KY

The rotting forest is not likely your preferred home fragrance in [City, State]. There probably isn’t even a scented candle for that smell anyway; however, when black mold is present, the earthy, decaying odor persists. Does mold cleanup completely get rid of the problem?

Mold in the Environment

Mold is a natural part of the environment. Outdoors, mold is not the enemy:

  • In a forest, organic matter litters the woodland floor. Mold assists in breaking down the matter and benefits the environment.
  • Mold is everywhere in the form of microscopic spores in the air. It cannot completely be removed, as it is part of nature. Spores take hold and grow rapidly when exposed to humid conditions.

Mold in Your Home

Although mold may be helpful in a forest, it certainly is not welcome in your home:

  • Even though mold is unwanted, it is impossible to remove all spores from the air inside of your house. It is considered remediated when the level of mold reaches an acceptable level.
  • Immediately address any visible mold in your house. If you smell a musty odor, it is possible that the mold is hidden in walls, floors or insulation and requires mold cleanup. Without remediation, it continues to quickly spread throughout the house causing significant damage.
  • Mold remediation specialists are trained in proper inspection and safety procedures. They use specialized equipment to remove any black mold, discard infected materials, contain the area and filter the air. Remaining structures and contents are cleaned and restored.
  • Resolve the source of the water problem because without moisture, a normal level of spores in the air should not pose a serious threat to you or your home.

All types of mold, including black mold, are a part of the natural environment in [City, State]. However, the benefits of mold growth outdoors are not needed, nor welcomed, in your home. Mold remediation contains and rids your home of active mold growth while returning the air to a pleasant odor.

Damage by Smoke: Tips for Filing a Claim

8/29/2018 (Permalink)

Fire Damage Damage by Smoke: Tips for Filing a Claim Chimney fire damage in an Oak Grove, KY home

When fire ravages your commercial property in Oak Grove, KY, you probably know you must document all the areas that were burned by the fire to file an insurance claim correctly. What may surprise you is all the smoke damage you’ll find after a fire. Even if the fire occurs in the building next door, your building could take on damage from the smoke that wafts over. Just like structural issues, smoke and soot damage must be carefully documented in order for your claim to have a better chance of getting accepted by the insurance company. Here are some tips on how to do so.

Necessary Information

Your insurance company will probably send an insurance adjuster to assess your property after you contact them, but you can help clarify the issues that need resolution by documenting all the necessary information. There are several things the documentation of your smoke damage should include:

  • Date of fire loss
  • Description of structures or damaged items
  • Location of damage
  • Police and fire department reports
  • Smoke cleaning bid from remediation experts

It is also a good idea to include pictures or video proof of the things on your list. The more relevant the information you can provide, the stronger your claim will be.

Objective Assessment

The insurance company may send out its own adjuster, but keep in mind the entity for whom he or she works. The company's adjuster may have a vested interest in underestimating damage. To ensure objectivity, it may be prudent to hire a public adjuster who has no reason to have an agenda to save the insurance company money. The public adjuster's assessment, along with the detailed bid from the company performing smoke cleaning services, can serve as advocates for getting you the amount required to fix your building.

Whether you are dealing with smoke damage from a fire in your building or the one next door, it is important to know how to get the most out of your insurance policy. By providing detailed descriptions of the damage and filing in a timely manner, you increase your chances of a fair payout.

The Sneakiest Commercial Flooding Risk

8/22/2018 (Permalink)

Storm Damage The Sneakiest Commercial Flooding Risk Flooded basement due to heavy rain in Bowling Green, KY

When you think of problems you might have in your business in Bowling Green, KY, natural disasters might not be anywhere near the top of your risk profile. However, flooding isn't always natural. A burst pipe could potentially cause just as much damage as a storm. Frozen pipe damage is also often less predictable than storm or other natural damages.

Natural Floods

Natural flooding doesn't just come from rivers overflowing. There are many things that could cause problems with water in your building:

  • Heavy rains
  • Overloaded or jammed drain systems
  • Wind damage

Since these are major events, you're much more likely to check your facility after they happen. This reduces the risk of accumulating standing water: you catch the problem early and can call flood recovery companies to pump out the overflow.

Equal Threat

Commercial facilities have high-volume water supplies in many cases. If you have a break in a supply line or any other pipe in your building, then you could face a lot of damage very quickly. This can easily equal or exceed the amount of water you might see from a major storm or a citywide flood. You could have avoided the issue by insulating pipes or keeping your building at a good temperature.

Cold Strikes

One thing that often turns a simple burst pipe into a cleanup nightmare is the unpredictability of the event. There are many factors that go into pipes freezing, and exterior temperature is just one example. Your building's insulation, the efficiency of your HVAC system, the type of plumbing you have and the location of the pipes in question all play a role. When the weather drops below freezing, you might be gambling with the future of your business if you don't consider all the angles.

In addition to the often-unexpected nature of flooding from a burst pipe, it might happen where you can't see it. Keep an eye out for moisture and discoloration in the walls after extremely cold days.

Oh, No! The Kitchen Sink Is Leaking

8/15/2018 (Permalink)

Water Damage Oh, No! The Kitchen Sink Is Leaking Leaking toilet causing water damage in a Hopkinsville, KY home

Have you ever found a big problem in your Hopkinsville, KY, house? Spotting a leak coming from your kitchen sink can leave you with a sinking pit in your stomach. How can you fix this problem before it causes major flooding and a huge financial burden? You need to keep these three simple steps in mind.

1. Stop the Water

As soon as you notice a leak, you need to make sure the water in home is properly managed. This means turning off the water supply to your kitchen sink. If there isn't a shutoff valve for this appliance, you may need to turn off the supply for your entire house. You can usually find the main shutoff valve near the utility meters or by the curb.

2. Call Your Provider

Any type of flooding in your house can cause some serious damage. You may have to replace building materials, clean furnishings and remove mold all because of a leak under your kitchen sink. Because the damage can be so costly, many homeowners choose to turn to their insurance policies for a little financial help. Whether you have the coverage needed to help pay for this incident, you need to call your insurance agent. This person will be able to help you understand your coverage and start a claim if possible.

3. Hire a Damage Specialist

To help you better address this problem, you should turn to the help of a residential water remediation specialist. This professional can help you with your kitchen repair and water cleanup. The water damage cleanup crew knows how to remove standing water, salvage water-logged materials and remediate your home. Quick remediation done by a professional can help you get back to normal sooner.

Flooding can happen in any home for almost any reason. Because water can start to fill your home in the blink of an eye, you need to know what to do in the case of an emergency.