Recent Posts

How to Detect Water Damage in your Home

2/12/2021 (Permalink)

Mold around tub Example of mold around a tub that might indicate a leak

The worst water damage is the kind you don't detect until significant damage is done.  Water can slowly and silently leak, and bathrooms can be notoriously hard to spot because it tends to be a room with moisture anyway.  As it turns out, these quiet drips can cause extensive water damage with time.  What are some common causes of water leaks in bathrooms? Here are three typical causes:

     *Grout deterioration around showers

     *Broken faucet in sink, bathtub or shower

     *Damaged drain in bathtub or shower

While damage can be hard to spot in a bathroom, here are a few things to look for; sure signs that you have water damage that needs to be addressed. 

Mold or Mildew

The first sign of a hidden leak is usually mold and mildew on the outside of the tub, shower or wall.  While it might not be a sure sign of significant  water damage, it does indicate that something is off and that it might be time to call in a water damage specialist to check it out.

DAMAGED WALLS or CEILING

Water gets splashed on bathroom floors now and then, and that should not be a problem as long as it's not substantial.  Bathrooms are built to take occasional water exposure.  However, if you see a patch, stain or crack on the ceiling below the washroom, there's an issue.  You are likely dealing with a shower pan leak or broken drain line.  

EARTHY SMELL

Mold has a distinctive earthy smell that is fairly easy to detect.  It is a clear indication of hidden leaks in your house, which is hard to track down.  Water can drip at one point and move to damage another part of the house.  If you suspect a leak it is best to call a trained water damage professional. 

If you suspect you have water damage contact SERVPRO of Christian, Todd, Logan and Simpson counties at 270-885-8811. We are available 24 hours a day, 7 days a week.  

Smoke Odor Removal in Hopkinsville, KY

2/1/2021 (Permalink)

A green ozone machine An ozone machine used to neutralize odors in any home or business

Removing smoke and fire odors from a home or business can seem like an impossible task. Soot particles can hide in every nook and cranny within furniture, walls, and even the floor. The best option is to call on SERVPRO; the fire and odor removal professionals in Hopkinsville, Kentucky. 

Methods for Removal

  • Air filtration devices or "air scrubbers": These machines suck in the air in the affected area and release back clean air after being filtered. We use a variety of either HEPA filters or activated carbon filters depending on the type of smoke. 
  • Thermal Foggers: This type of fogger uses heat and pressure to release particles similar to soot, making it an effective method of odor removal. They capture any particle to help refresh the affected area. 
  • Ozone Machines: This is one of the most common tactics for smoke odor. Ozone, a natural chemical, is released into the air to eliminate odor particles and neutralize the air. 

Do you have a stubborn smell? Call the professionals at SERVPRO of Christian, Todd, Logan, and Simpson Counties today! 

What to Expect: Sewage Backups

1/27/2021 (Permalink)

Whenever heavy rains take over our counties, flooding and drain backups need to be on every property owners mind. Water finds the path of least resistance in order to enter a space, and this can mean your basements or sewer lines. 

Lots of demolition and sanitizing is required with a sewage or ground water flooding loss. SERVPRO of Christian, Todd, Logan, and Simpson counties makes sure that all safety protocols and IICRC standards are followed. We remove any drywall, contents, flooring, and insulation that touched the contaminated water. We use our own cleaning products and methods that are developed at our headquarters in Gallatin, TN. Lastly, we make sure that the structure is dried completely with our industrial air movers and dehumidifiers. 

Most insurance policies do not cover or have limited coverage when it comes to these types of flooding, so review your policy with your agent today! Then call SERVPRO when the disaster strikes. 

Fast Response to Elkton, KY by SERVPRO

1/22/2021 (Permalink)

Water losses are never fun for a homeowner, but experiencing one during Christmas weekend is an even bigger headache! 

SERVPRO of Christian, Todd, Logan, and Simpson Counties responded to a call from a tri-plex home in Elkton, KY. A supply line to a washing machine popped and flooded all three units throughout. Our crews were dispatched to the site knowing we were the right ones for the job! 

To dry the trapped moisture, we removed vinyl tile flooring from the middle unit. The structure materials in the other apartments were less damaged, so we were able to dry them in place with our industrial air movers and dehumidifiers. The final step will be to replace the flooring and ensure the property is put back "Like it never even happened." 

Responding to the loss immediately is the key to saving your property from extreme damage. Call on SERVPRO for all your water needs! 

Post-Construction Cleanup? We do that!

1/8/2021 (Permalink)

As fast as our communities are growing in Christian, Todd, Logan, and Simpson Counties, SERVPRO understands the importance of supporting that! Construction companies and realtors are working endlessly on new builds and speeding up the process the best they can. We want to be the ones to help finish the job, so SERVPRO offers post-construction cleanup to help! 

Call on us for any exterior or interior needs, and some examples are listed below:

Interior:

  • Walls, doors, and trim
  • Air ducts
  • Windows
  • Cabinets, countertops, and appliances
  • Dust and debris removal
  • General cleaning (ex. sweep and mop)
  • and much more! 

Exterior:

  • Trash removal 
  • Power washing driveways
  • Exterior lights and windows
  • Doors and entryways
  • and much more!

SERVPRO of Christian, Todd, Logan, and Simpson Counties is the #1 choice for all cleaning and restoration needs!

Out With the Old, In with the New: 2020 Recap

1/8/2021 (Permalink)

Adapting to the challenges brought on by 2020 was something no one could prepare for. National movements, COVID-19, and many tragedies struck our world, and learning to roll with the punches was a large part of our year. SERVPRO of Christian, Todd, Logan, and Simpson Counties is welcoming 2021 with a quick recap of our achievements! 

We made changes to our PPE requirements to keep our technicians safer on the job. We gave "clean" a brand new meaning and tackled countless COVID-19 calls from commercial properties. 

Our storm teams traveled to Ohio, Pennsylvania, Iowa, Illinois, and Alabama to help hurricane and flood victims. This was the highlight of 2020 as we got to help over 100 families and businesses! 

The marketing department attended many events and community service projects across our territory. Helping others is a top priority here at SERVPRO!

In 2021, our goal is to continue to grow our brand and businesses by reaching even more customers for restoration and cleanup needs. We are grateful for all of you for your support in 2020. Thank you!

Water Damage in Hopkinsville, KY

12/22/2020 (Permalink)

A toilet with a broken supply line and a trashcan When a toilet supply line pipes, the damage can be widespread and happen fast!

Late night water loss? We can handle that!

SERVPRO of Christian, Todd, Logan, and Simpson Counties received a call last week from a frantic customer. She had gotten home from work to find a large flood in her master bathroom all the way down to her finished basement. The supply line to her toilet had broken, sending water throughout her home for hours. 

Ours crews were dispatched immediately with our water extraction unit, tools, and drying equipment. They removed saturated carpet padding and baseboards in the master bathroom where the leak started. The basement was most seriously affected and required a great amount of demolition. The technicians removed their vinyl flooring and some ceiling drywall that was caving in from how saturated it was. This water is classified as category 1, which means it is a clean source with minimal threat of contamination. We were able to dry out the structure in three days and get this home back to normal. 

Call SERVPRO of Christian, Todd, Logan, and Simpson Counties for all of your water damage needs! 270-885-8811

COVID-19 Cleanings in Christian and Todd Counties

12/22/2020 (Permalink)

A man wearing a Tyvek suit holding a chemical sprayer "Locked and Loaded" with our chemical sprayer for a precautionary COVID cleaning!

Introducing our new Certified: SERVPRO Cleaned program for commercial businesses!

The world has changed what it means to be clean, so let customers and employees know that SERVPRO, the nation’s #1 choice in cleanup and restoration, was there with a higher cleaning standard, Certified: SERVPRO Cleaned.

This program is based on three C's: consult, clean, certify. For consult, our Production Manager will visit or virtually meet with you to find the unique needs your property has and make a cleaning plan. For clean, our trained technicians will perform a COVID-19 disinfection. The process will change depending on the severity of the contamination, like having a confirmed case present or if you are only looking for precautionary services. Lastly for certify, the SERVPRO cleaned shield will be present on the entrances or throughout your building to show your customers your commitment to safety. We also offer social media options that you can share to broadcast SERVPRO's certified clean. 

SERVPRO of Christian, Todd, Logan, and Simpson Counties wants to support our communities as much as we can. Often times we are called for fire and water damage, but cleaning is one of the most important services we can offer to everyone! Call on us today to get a FREE quote on your cleaning. 270-885-8811

SERVPRO Heroes to the Rescue!

12/22/2020 (Permalink)

A SERVPRO logo on a red and green background SERVPRO of Christian, Todd, Logan, and Simpson Counties is Here to Help!

SERVPRO has the largest market share of all restoration companies in the nation. What does that mean? Our crew of team members is quite literally the number 1 choice for all restoration needs! We can tackle any disaster from water, fire, mold, storm, biohazard, and cleaning. 

Here are a few of our customer testimonials from across our community and even from out of state! 

  • "I really cannot say enough good things about this company.  They work fast and are extremely knowledgeable.  The office staff is explanatory and helped me understand what was needed.  I really had no clue and they were so patient with me.  Thank you!" -Shannon in Adairville, KY
  • "SERVPRO of Christian, Todd, Logan and Franklin Counties was at our location as soon as we called them to help. We had a fire that smoke up all of the contents and the structure. Their crew was there for several days to make sure that the store was cleaned up properly." -Billy in Monterey, TN
  • "Would absolutely recommend SERVPRO to anyone. Johnathan and Jeff were so helpful and courteous. They went above and beyond to help my family at a very difficult time even with a tight deadline. Will always be appreciative of their friendliness and their ability to handle our needs so quickly." -Amy in Hopkinsville, KY

We take pride in being the heroes called during such stressful moments in our customer's lives. Going above and beyond is just what we do. Call us at 270-885-8811 any day at any time! 

Hurricane Sally sends SERVPRO to Mobile, Alabama

11/10/2020 (Permalink)

A tree fallen onto a house with a blue tarp Just one of the many houses we were able to work on in Mobile, Alabama!

This year has brought on a record breaking number of hurricanes and tropical storms. SERVPRO of Christian, Todd, Logan and Simpson Counties has been sent on 7 storm deployments alone! This part of our job can be physically and mentally taxing, but it is an opportunity we will always take being the heroes on scene. 

In September, 8 members of Team Moody were sent to Mobile, Alabama to assist with water damage victims. Majority of the customers had roof damage from missing shingles or a tree striking their house after extreme wind gusts. Our main job has an emergency responder is to remove any wet building materials, dry out the structure, and sanitize the home from the bacteria brought in with the water. 

Our team helped 25 houses with mitigation in a 30 day time frame. We value being trusted by these families and by our corporate storm team. Call on Team Moody for your storm damage today!